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  • July – August 2011
  • Article

Foundations of Organizational Trust: What Matters to Different Stakeholders?

By: Michael Pirson and Deepak Malhotra
Prior research on organizational trust has not rigorously examined the context specificity of trust nor distinguished between the potentially varying dimensions along which different stakeholders base their trust. As a result, dominant conceptualizations of... View Details
Keywords: Trust; Competency and Skills; Forecasting and Prediction; Ethics; Framework; Analytics and Data Science; Surveys; Organizations; Business and Stakeholder Relations; Identity; Perspective
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  • Web

Courses by Faculty Unit - Course Catalog

Smaller Firms (also listed under Finance) Richard Ruback Royce Yudkoff Fall 2024 Q1Q2 3.0 The Founder Mindset Reza Satchu Fall 2024 Q1Q2 3.0 IFC: India; Development While Decarbonizing - India’s Path to Net Zero (also listed under General... View Details
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

Summing Up Summing up the unusually large number of responses to the piece on street smarts, the consensus is that they represent skills taught by experience, role models, and experiential learning techniques such as case analysis and... View Details
Keywords: by James Heskett
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

their leaders for the coming years." Generational differences related to the development of millennials comprise, according to Muder Chiba, "a global phenomenon." Amy Lynch concurred, saying, "When I talk with... View Details
Keywords: by Jim Heskett
  • Web

Disruptive Innovation Online Course | HBS Online

innovation to develop winning, executive-level strategy and position your business for growth. 6 weeks 5-6 hours per week 5 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What... View Details
  • February 2019
  • Teaching Note

Talent@Tencent

By: Tarun Khanna
Late in 2016, two senior human resources (HR) executives at Tencent Holdings (Tencent), China’s leading Internet services firm, are assessing the effectiveness of the company’s talent management practices in responding to Tencent’s sustained hypergrowth. Over the... View Details
Keywords: Talent and Talent Management; Employees; Retention; Entrepreneurship; Employee Relationship Management; Web Services Industry; China
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  • 30 May 2023
  • News

Finding PRIDE

Edited by Jen McFarland Flint; Illustrations by Anthony Gerace In the late 1970s, a dozen or so gay men found one another at HBS and decided to band together, calling themselves the Alternative Executive Lifestyles group. They posted notices around campus, discreetly... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

susceptibility to competition. How to repair the rift? Two HBS faculty developed a CD-based program called Measuring Marketing Performance targeted at senior executives—namely CEOs, COOs, and CMOs. The tutorial helps execs understand how... View Details
Keywords: by Sean Silverthorne
  • 01 Jun 2023
  • News

An Engine of Innovation

Startup life can often feel like a solo sport, says Matt Segneri (MBA 2010), the Bruce and Bridgitt Evans Executive Director of the Harvard Innovation Labs: “What the three labs in our ecosystem do is to make building a venture something that happens within a truly... View Details
Keywords: Jennifer Gillespie
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

Care explores the best practices for reorganizing and coordinating care, improving process efficiencies, implementing new reimbursement approaches, and integrating care delivery across practices. You will return with the frameworks and View Details
  • Profile

Peter Gumulia

out, during which you slowly develop your decision-making muscle and, more importantly, your very own leadership philosophy.” Peter’s eagerness to explore has already yielded new opportunities. Active in the Education Club, he is... View Details
  • Profile

Dilan Gomih

Although trading was “an incredible experience that forced me to be detail oriented and whet my appetite for risk," Dilan felt called to leadership. Reflecting upon her work experience—in trading, media, and wellness instruction—she “realized my View Details
Keywords: Financial Services; Entertainment/Media
  • Web

Certificates, Credentials, & Credits | HBS Online

with the knowledge and skills needed to excel in your career and achieve professional excellence. Here are a few organizations who have witnessed the remarkable impact that taking an HBS Online course can have. HBS Online has a real... View Details
  • 11 Jul 2023
  • Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

for the ’Base of the Pyramid’ the two-thirds of the world’s population who live on less than two dollars a day,” he says. “The experience had opened my eyes to the power of applying business skills to socially beneficial outcomes while... View Details
  • 08 Mar 2022
  • Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

are in a leadership role, or any role where your input is required, you will be asked things that you might not be prepared for. Once you have the skill of gracefully and factually answering unexpected questions, you will be able to... View Details
  • May–June 2021
  • Article

How to Close the Gender Gap

By: Colleen Ammerman and Boris Groysberg
Most companies say they’re committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in... View Details
Keywords: Gender Discrimination; Employment; Gender; Prejudice and Bias; Talent and Talent Management; Organizational Change and Adaptation
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  • Web

William R. Kerr | About

William R. Kerr Unit Entrepreneurial Management Contact Phone Bio William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research,... View Details
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

people to lay off. If, on the other hand, you acquire a company because it is developing a hot technology, your challenge is to hold on to the acquisition's best engineers. These two scenarios require the acquiring company to engage in... View Details
Keywords: by Joseph L. Bower
  • 26 Nov 2013
  • First Look

First Look: November 26

that increased the number of doctors and nurses serving patients, expanded existing staff roles and developed new ones, redistributed health care work, and invested in teamwork. The English workforce redesign experience offers important... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

and projects as you refine your pitch and develop more confidence. 7. For major solicitations, you should prepare a detailed call report shortly after the visit. Prospective donors have quirks and preferences that are really important for... View Details
Keywords: by Danielle Kost