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- Faculty Publications (306)
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- All HBS Web (1,241)
- Faculty Publications (306)
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
services flow from the company to customers. Money flows in the reverse direction, from customers to the company and from the company to suppliers. Along the horizontal dimension are the company's competitors and complementors . . . . A... View Details
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
environment for CEOs, dedicated to improving the quality and profitability of their life and enterprise, through shared experiences and personal growth. Today, the CEO Clubs is a worldwide phenomenon with new chapters springing up from... View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
Chile's largest wine producer faces a price versus value positioning problem. Its highest quality wines are not priced competitively at retail because "Made in Chile" connotes great value and low price. Purchase this case:... View Details
Keywords: Martha Lagace
- 25 Aug 2014
- News
The First Five Years: Raymond Hwang (MBA 2010)
people will experience significant spine-related symptoms at some point. The ability to improve the quality of many lives makes spine surgery relevant. Contemporary spine surgery is also heavily technology dependent, which makes for... View Details
- 01 Jun 2012
- News
Around the World
opportunities for MBA graduates. “It became clear that innovation was no longer taking place only in the United States, and that there were different kinds of innovations in different places,” says Palepu. Beginning in the late 1980s, Japanese innovations in product... View Details
- 01 Jun 2017
- News
Case Study: Something New
readers weighed in on a question posed by KitNipBox cofounder and CEO Deena Malkina (MBA 2008): How could the monthly subscription service for cat owners erect sustainable barriers to entry to the market and secure a market leadership... View Details
Keywords: April White
- 01 Dec 2002
- News
What You Know Depends on Where You Go
market often lacks one or more core infrastructure elements, such as a supply of trained business professionals, liquid stock exchanges, predictable contract enforcement, or quality service providers for... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
and services with innovative approaches to climate adaptation and mitigation, there is another important step. Pay attention to quality and safety. It takes just one electric vehicle catching on fire, wind... View Details
Keywords: by Rachel Layne
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54546 Product Quality and Entering Through Tying: Experimental Evidence By: Kim, Hyunjin, and Michael Luca Abstract—Dominant platform businesses often develop products in adjacent markets to... View Details
Keywords: Dina Gerdeman
- 01 Apr 2014
- First Look
First Look: April 1
914-014 Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A) In April 2013, Ford Asia Pacific & Africa (FAPA) was examining its options for e-coating service metal parts for the Ford Customer View Details
Keywords: Sean Silverthorne
- 09 Sep 2008
- First Look
First Look: September 9, 2008
at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a View Details
Keywords: Sean Silverthorne
- 30 Apr 2013
- First Look
First Look: April 30
daunting challenge. It takes courage and hard work. Too often, we charge down a path leading to "success" as defined by those around us-and ultimately, are left feeling dissatisfied. Each of us is unique and brings distinctive skills and View Details
Keywords: Sean Silverthorne
- 13 Jan 2009
- First Look
First Look: January 13, 2009
most productive sites prefer to pay CPC, while advertisers with lower quality sites prefer to pay CPA—a result that may be viewed as counterintuitive since low quality sites cannot proudly tout their... View Details
Keywords: Martha Lagace
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
state initiative from above, civil society mobilized from below, using the judiciary to hold the state legally responsible for policy implementation. Reforms exposed acute gaps in service delivery, propelling new civic demands for state... View Details
Keywords: Sean Silverthorne
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
actionable advice on more robust policies that drive both structural change and competitiveness upgrading. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53152 Harvard Business School Case 615-022 IDEO: Human-Centered View Details
Keywords: Sean Silverthorne
- Web
Global Activities 2020-2021 - Global Activities 2021
quality care she received later as a US citizen, is why she wants to work towards improving the health care system. MBA Voices Blog Post South Asia Fostering Agile Leadership HBS launched the Senior Executive Leadership Program—India five... View Details
- 01 Dec 1997
- News
Growing Together
result of cooperation between business, government, and civic leadership. If you want to maintain the quality of life in your community, business has got to take a leadership role in civic affairs. That's the real lesson from all of... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 01 Sep 2003
- News
Books
bibles of business success, the silver bullets of top performance, the secrets to long-term accomplishment and growth. And you’ve heard all about the importance of information technology, total quality management, and recruiting that... View Details
- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
safety net for emergencies, but also would reduce financial stress and improve their quality of life. "In the private sector, a lot of startups fail, and the market provides a signal about whether the product is viable," says... View Details
Keywords: by Kim Girard
- 16 Feb 2016
- First Look
February 16, 2016
Marketing Studies Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services By: Silk, Alvin J., and Marta M. Stiglin Abstract—This paper provides an update on the current state of in-house agencies. Whereas traditional... View Details
Keywords: Sean Silverthorne