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- All HBS Web
(2,188)
- People (10)
- News (545)
- Research (1,404)
- Events (5)
- Multimedia (4)
- Faculty Publications (665)
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
2,000 users, homing in on passenger usage data between January and November in 2018. After a rider had been active for three weeks, the authors tracked how—and, more important, when—customers used the service. The researchers then ranked View Details
- November 2020 (Revised May 2023)
- Case
Holaluz: Taking on the Spanish Energy Market
By: Elie Ofek, Marco Bertini, Oded Koenigsberg, Elena Corsi and Emer Moloney
In 2020, the three cofounders of Holaluz, a newcomer to Spain’s electricity retail market, are preparing to launch a new offering: installing and managing solar panels on households' roofs at no extra cost for the consumer, who would still benefit from the energy... View Details
Keywords: Electricity; Solar Power; Subscription Business; Renewable Energy; Entrepreneurship; Service Delivery; Business Model; Product Launch; Marketing; Energy Industry; Spain
Ofek, Elie, Marco Bertini, Oded Koenigsberg, Elena Corsi, and Emer Moloney. "Holaluz: Taking on the Spanish Energy Market." Harvard Business School Case 521-045, November 2020. (Revised May 2023.)
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could... View Details
- 19 May 2003
- Lessons from the Classroom
Business Plan Winner Targets India Dropouts
Harvard Business School MBA '03 students Raj De Datta, Arvind Krishnamurthy, and Meghna Modi recently won the Social Enterprise track of the annual HBS Business Plan contest with their plan for brokering microfinance loans to families in the View Details
- 03 Apr 2012
- News
Just Compensation
years, we developed a model—the Alignment Model—that provides a market standard against which to analyze a company’s pay relative to its performance,” Ferracone says. “So, for a given company, in terms of its current revenue size, its industry or peer group, and its... View Details
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
affordable, changing the way we consumers pay for the services doesn't fix anything. What we need is a system of new value networks that will disrupt the old business models in this industry. We need a new... View Details
- April 2001
- Teaching Note
PlanetAll TN
By: Jeffrey F. Rayport, Steven Silverman and William A. Sahlman
Teaching Note for (9-898-105). For book only. View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked... View Details
Keywords: Jen McFarland Flint
- Web
Lenders to the Exhibit - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections
Introduction Prelude to the Option Pricing Model The Formula The Spread and Adoption of Option Pricing Models The Significance and Consequences of Financial Models Selected... View Details
- 01 Dec 2010
- News
The Transformers
in part, by how much it gave away. If that seems counterintuitive at best and downright crazy at worst, think again. The Bridgespan Group, the consultancy they created, has turned the standard business model on its head. While consultants... View Details
- 23 Dec 2009
- News
In the Zone
Geoffrey Canada on a number of large and small special assignments, including a two-year project that analyzed and streamlined the organization’s database so that the information can be used by staff to improve the programs and services... View Details
- 02 Aug 2024
- HBS Case
How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
- 14 Sep 2016
- Research & Ideas
Web Surfers Have a Schedule and Stick to It
In most markets, products and services compete for the consumer’s money. On the internet, however, the coin of the realm is time, not money—websites and other online services fight for the attention of... View Details
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
Information or Wing It? A Model of Dynamic Pricing with Seller Learning By: Huang, Guofang, Hong Luo, and Jing Xia Abstract—Pricing idiosyncratic products is often challenging because the seller, ex ante, lacks information about the... View Details
Keywords: Dina Gerdeman
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s... View Details
- Web
Managing the Future of Work - Course Catalog
future of work and people management: How will technology change work and the workforce? How can leaders harness new technologies for transformation of the people side of the business model? How do talent ecosystems matter for investment and productivity? How do... View Details
- Profile
Kanwaljit Bakshi
work. "The models of law enforcement and international public policy are not strategic by nature," she explains. "There are no other Harvard MBAs working there. Just having that perspective has been very valuable both to me... View Details
Keywords: Nonprofit / Government
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
Group who has been working recently with a number of faculty members to develop Asian-based cases for the School’s curriculum. “There’s one Chinese company, for example, that has established an e-mail/postal service that expedites... View Details
- May 2007 (Revised July 2011)
- Case
The West German Headache Center: Integrated Migraine Care
By: Michael E. Porter, Clemens Guth and Elisa M. Dannemiller
Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care. Provides an overview of the German health care... View Details
Keywords: Business Model; Health Care and Treatment; Medical Specialties; Industry Structures; Service Delivery; Integration; Health Industry; Germany
Porter, Michael E., Clemens Guth, and Elisa M. Dannemiller. "The West German Headache Center: Integrated Migraine Care." Harvard Business School Case 707-559, May 2007. (Revised July 2011.)
- 01 Dec 2022
- News
Road to Recovery
breathalyzer or a rapid saliva test. They also can use phone-based GPS to verify they have attended treatment appointments, and access information and coaching services via text, voice, and video. “The biggest barrier—and this sounds... View Details