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- All HBS Web (1,455)
- Faculty Publications (475)
- 25 Aug 2022
- News
Full Stream Ahead
David Bowie, Bob Dylan, Tina Turner, Paul Simon, and John Legend made headlines for catalog sales in 2021, a year that was noteworthy both for the volume of deals and their valuations. When Sony Music Entertainment bought Bruce... View Details
- 01 Sep 2009
- News
E Ink’s Wild Ride
three MIT scientists founded E Ink in 1997. “I was the business guy,” says Wilcox, who over time has held senior leadership roles at the company in areas ranging from sales and marketing to finance to R&D. Twelve years later, the company... View Details
- 05 Jul 2011
- First Look
First Look: July 5
Life after Clocky Elie Ofek and Jill AveryHarvard Business School Case 511-134 Gauri Nanda, the inventor of Clocky, the alarm clock that rolls off the bed stand and forces its owner to find it, has to make critical decisions regarding the future of her nascent company.... View Details
Keywords: Sean Silverthorne
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
Hi-R-Me: Making Sales Calls This case study focuses on a professional services firm (“Performance Improvement Consulting”) and its sales calls on Hi-R-Me, a potential client. The case is supplemented by... View Details
Keywords: Dina Gerdeman
- 01 Oct 2001
- News
HBS Press Books in Brief
are first to sense and capture new knowledge all over the world; they mobilize this globally dispersed knowledge to become more innovative than their competitors; and they turn this innovation into value by effectively managing operations... View Details
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
in an Omnichannel World, Vol. 8 edited by Santiago Gallino and Antonio Moreno, Sicupira Family Associate Professor, Technology and Operations Management Unit Springer Series in Supply Chain Management The world of retailing has changed... View Details
- 07 Jun 2011
- First Look
First Look: June 7
managing the operations of companies whose activities stretch across national boundaries. The purpose of this book is to provide a conceptual framework showing the interplay between the multinational corporation, the countries in which it... View Details
Keywords: Sean Silverthorne
- 09 Mar 2003
- Research & Ideas
Education, Technology, and Business: What’s the Catch?
identifies opportunities in the education sector, and was recently also CEO of Chancellor Beacon Academies, Inc., a Miami-based company that develops and operates independent and charter schools. The fourth panelist, Nereyda Salinas,... View Details
- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
Nigerian instant noodle company, Tolaram Industries, which built its own transportation system and power plants to support its operations without having to depend on the unreliable municipal power grid. “They took noodles, and they... View Details
Keywords: by Carmen Nobel
- 01 Mar 2007
- News
Daniel Vasella
Vasella Illustration by Dennis Balogh Twenty years ago a young doctor with a hankering for business experience gave up his clinical practice in Bern, Switzerland, and moved to East Hanover, New Jersey, to try his hand at drug sales with... View Details
- 01 Apr 2002
- News
Q&A - Mark Fields
Japan’s fifth-largest automaker and employer of more than 38,000 people, Fields was named 2001 Asian Business Innovator of the Year (by CNBC Asia Pacific and TNT, a business logistics company).. A New York and New Jersey native, Fields worked for IBM in View Details
- 25 Mar 2014
- First Look
First Look: March 25
when H&M announced plans to enter the U.S., sales had grown 20% per year and operating profits 30% per year for a decade. After the August announcement of U.S. expansion plans, its share price hit a... View Details
Keywords: Sean Silverthorne
- 10 Mar 2021
- News
New Releases: Alumni and Faculty Books, Podcasts
in doing more good with your limited time on the planet, and experience greater satisfaction in the process. Sales Management That Works: How to Sell in a World That Never Stops Changing By Frank V. Cespedes, MBA Class of 1973 Senior... View Details
- 01 Mar 2017
- News
Swimming with the Stream
some point.” Release day Old Model: Use videos to build buzz New model: Use videos to make sales When she was working as a digital analyst at Interscope Records before HBS, Gandhi identified a common pattern: Labels would first release a... View Details
Keywords: Dan Morrell
- 21 Jan 2014
- First Look
First Look: January 21
of 21% p.a. growth to reach sales of $13.6 billion in 2000. But as Gap entered the new millennium, dark clouds were building on the horizon. While sales in 2000 were up nearly 18% over the previous year,... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- Web
Print View - Course Catalog
top B Area Faculty Name Term Quarter Credits B2B Sales and Distribution Marketing, Entrepreneurial Management Lou Shipley Spring 2026 Q3 1.5 Building Trusted Organizations General Management Sandra Sucher Fall 2025 Q2 1.5 Building and... View Details
- 06 Sep 2016
- First Look
September 6, 2016
buyer characteristics. Consider the experiences of condo developers targeting retirees who wanted to downsize their homes. Sales were weak until the developers realized their business was not construction but transitioning lives. Instead... View Details
Keywords: Carmen Nobel
- 15 Oct 2013
- First Look
First Look: October 15
cost of excess inventory. Investors, lenders, and suppliers interpret this statistic for signs of the retailer's health, future sales prospects, and impending costs. While prior research on inventory has typically focused primarily on the... View Details
Keywords: Sean Silverthorne
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
the customer perspective section describes how to generate sales and loyalty from targeted customers. The financial and customer perspectives illustrate the desired outcomes from the strategy. How does the organization create these... View Details
Keywords: by Robert S. Kaplan