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  • All HBS Web  (3,677)
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    • News  (1,541)
    • Research  (1,559)
    • Events  (10)
    • Multimedia  (48)
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Show Results For

  • All HBS Web  (3,677)
    • People  (15)
    • News  (1,541)
    • Research  (1,559)
    • Events  (10)
    • Multimedia  (48)
  • Faculty Publications  (677)
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  • Research Summary

Overview

By: Eva Ascarza
Professor Ascarza’s research primarily focuses on providing researchers and marketers a better understanding of how to manage customer retention so as to reduce churn and increase firm’s profitability. She addresses these issues by building empirical models of customer... View Details
  • 2018
  • Working Paper

Channeled Attention and Stable Errors -- Previous Working Version

By: Tristan Gagnon-Bartsch, Matthew Rabin and Joshua Schwartzstein
A common critique of models of mistaken beliefs is that people should recognize their error after observations they thought were unlikely. This paper develops a framework for assessing when a given error is likely to be discovered, in the sense that the error-maker... View Details
Keywords: Perception; Behavior; Theory; Situation or Environment
Citation
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Gagnon-Bartsch, Tristan, Matthew Rabin, and Joshua Schwartzstein. "Channeled Attention and Stable Errors -- Previous Working Version." Harvard Business School Working Paper, No. 18-108, June 2018.
  • 01 Jun 2023
  • News

In Full Flower

blossomed. Today, Bloom & Wild delivers flowers and small gifts (candles, chocolates) to eight countries across the United Kingdom and continental Europe. By purchasing flowers direct from the grower, Bloom & Wild reduces waste to under 10 percent in an industry where... View Details
Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services
  • Web

FAQ - Alumni

School’s fiscal year runs from July 1 through June 30. Planned Giving What is planned giving? Planned giving encompasses a variety of strategies that enable you to support HBS during your lifetime or at your passing, while also fulfilling... View Details
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

With Hepatitis C running rampant in Egypt in 2012, Clifford Samuel, then of California-based Gilead Sciences, convened a series of urgent meetings with Egyptian government officials, doctors, and patients. His goal? To make Gilead’s... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • September 2018 (Revised November 2018)
  • Case

From Beirut With Love (A)

By: Christina R. Wing, Esel Y. Cekin and Samer Al-Rachedy
This case describes how Robert Fadel, CEO and chairman of ABC, one of Lebanon’s leading retail and real estate groups, professionalized the family business. Robert was the second son of the company’s founder, Maurice Fadel, who had run it single-handedly. Concerned... View Details
Keywords: Family Conflicts; Sibling Rivalry; Second-generation; Foundation; Trust; Work-life Balance; Succession Planning; Corporate Culture; Shareholders; Board Of Directors; Retail; Department Store; Shopping Mall; Real Estate; Growth; Non-executive Chairman; Sustainability; Family Business; Conflict Management; Management Succession; Governance; Leadership; Transformation; Leading Change; Organizational Structure; Management; Growth and Development; Retail Industry; Real Estate Industry; Lebanon; Middle East
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Wing, Christina R., Esel Y. Cekin, and Samer Al-Rachedy. "From Beirut With Love (A)." Harvard Business School Case 619-024, September 2018. (Revised November 2018.)
  • June 2013 (Revised June 2016)
  • Case

Ensina!

By: John J-H Kim, Alejandra Meraz Velasco and Christine An
In 2011, a group of passionate social entrepreneurs in Rio de Janeiro, with the support and encouragement of several prominent philanthropists and members of government, launch Ensina!, seizing Brazil's unprecedented economic growth and national commitment to... View Details
Keywords: Social Entrepreneurship; Teaching; Business and Government Relations; Education Industry; Brazil
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Kim, John J-H, Alejandra Meraz Velasco, and Christine An. "Ensina!" Harvard Business School Case 413-121, June 2013. (Revised June 2016.)

    Don't Just Survive - Thrive: Leading Innovations in Good Times and Bad

    Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global financial crisis provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply... View Details
    • 28 Feb 2018
    • Sharpening Your Skills

    Master the Team Meeting

    zones? Find a time that’s mutually convenient for all team members. Do you find the meetings always run over? Schedule them for an extra 30 minutes. If it ends early, you’re a hero. Do team members have family responsibilities in the... View Details
    Keywords: by Julia Austin
    • Research Summary

    The Game Has Changed

    By: Max H. Bazerman

    Many prior books on negotiation, including books co-authored by Max Bazerman, have addressed how to create and claim value in negotiation. These ideas have proliferated in business schools, where negotiation is often the most popular course. Class participants... View Details

    • Article

    Accuracy First: Selecting a Differential Privacy Level for Accuracy-Constrained ERM

    By: Katrina Ligett, Seth Neel, Aaron Leon Roth, Bo Waggoner and Steven Wu
    Traditional approaches to differential privacy assume a fixed privacy requirement ϵ for a computation, and attempt to maximize the accuracy of the computation subject to the privacy constraint. As differential privacy is increasingly deployed in practical settings, it... View Details
    Keywords: Differential Privacy; Empirical Risk Minimization; Accuracy First
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    Ligett, Katrina, Seth Neel, Aaron Leon Roth, Bo Waggoner, and Steven Wu. "Accuracy First: Selecting a Differential Privacy Level for Accuracy-Constrained ERM." Journal of Privacy and Confidentiality 9, no. 2 (2019).
    • 2019
    • Working Paper

    The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

    By: Achal Bassamboo, Ruomeng Cui and Antonio Moreno
    Prediction is an important activity in various business processes, but it becomes difficult when historical information is not available, such as forecasting demand of a new product. One approach that can be applied in such situations is to crowdsource opinions from... View Details
    Keywords: Wisdom Of Crowds; Demand Forecasting; Price Forecasting; Forecasting and Prediction; Social and Collaborative Networks; Size; Performance
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    Bassamboo, Achal, Ruomeng Cui, and Antonio Moreno. "The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets." Working Paper, 2019.
    • December 2016
    • Article

    Deal Process Design in Management Buyouts

    By: Guhan Subramanian
    Management buyouts (MBOs) are an economically and legally significant class of transaction: not only do they account for more than $10 billion in deal volume per year, on average, but they also play an important role in defining the relationship between inside and... View Details
    Keywords: Management Buyout; Deal Structuring; Acquisition; Design; Fairness
    Citation
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    Subramanian, Guhan. "Deal Process Design in Management Buyouts." Harvard Law Review 130, no. 2 (December 2016): 590–658.
    • February 2013 (Revised September 2013)
    • Case

    Elasto Therm: The Next Step

    By: Jim Sharpe and James Weber
    Julia and Nate Burstein were living their dream running their own business and balancing the demands between their work and family obligations while creating a company that was responsive to their employees' and their customers' needs. The Bursteins had joined a large... View Details
    Keywords: Entrepreneurial Management; Entrepreneurs; Pricing; Pricing Policies; Pricing Strategy; Pricing Structure; Sales Force Management; Acquisitions; Work/family Balance; Family-owned Business; Entrepreneurship; Growth and Development Strategy; Expansion; Work-Life Balance; Manufacturing Industry; Rubber Industry; United States
    Citation
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    Sharpe, Jim, and James Weber. "Elasto Therm: The Next Step." Harvard Business School Case 813-030, February 2013. (Revised September 2013.)
    • 23 Oct 2000
    • Research & Ideas

    The Strategy-Focused Organization

    movements, energy prices, and economic cycles. But what determines how the organization does in the long run is how well it is positioned relative to its competitors. If organizations can continue to invest, even during economic... View Details
    Keywords: by Robert S. Kaplan & David P. Norton
    • 16 Feb 2023
    • HBS Case

    ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

    The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
    Keywords: by Lane Lambert; Financial Services
    • 01 Feb 2017
    • News

    The Morning Risk Report: Corporate Cash Distribution Isn’t Short-Termism Culprit

    • 16 Jun 2021
    • HBS Case

    Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

    were able to stay afloat through pandemic-related government assistance, most cruise ships are registered outside the US, including those run by Carnival’s American subsidiary, so they weren’t eligible for loans. “There was a lot at... View Details
    Keywords: by Michael Blanding; Travel
    • 30 May 2024
    • Research & Ideas

    Racial Bias Might Be Infecting Patient Portals. Can AI Help?

    health care offers a unique set of dynamics, Stern and Tang note that it’s easy to envision situations where similar challenges could arise in other business settings, particularly in customer care. “If I were leading a team that runs a... View Details
    Keywords: by Ben Rand; Health
    • Article

    A Prescriptive Analytics Framework for Optimal Policy Deployment Using Heterogeneous Treatment Effects

    By: Edward McFowland III, Sandeep Gangarapu, Ravi Bapna and Tianshu Sun
    We define a prescriptive analytics framework that addresses the needs of a constrained decision-maker facing, ex ante, unknown costs and benefits of multiple policy levers. The framework is general in nature and can be deployed in any utility maximizing context, public... View Details
    Keywords: Prescriptive Analytics; Heterogeneous Treatment Effects; Optimization; Observed Rank Utility Condition (OUR); Between-treatment Heterogeneity; Machine Learning; Decision Making; Analysis; Mathematical Methods
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    McFowland III, Edward, Sandeep Gangarapu, Ravi Bapna, and Tianshu Sun. "A Prescriptive Analytics Framework for Optimal Policy Deployment Using Heterogeneous Treatment Effects." MIS Quarterly 45, no. 4 (December 2021): 1807–1832.
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