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      • July 1998
      • Article

      Price Promotions and Trade Deals with Multiproduct Retailers

      By: R. Lal and Miguel Villas-Boas
      Keywords: Price; Trade; Product; Sales
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      Lal, R., and Miguel Villas-Boas. "Price Promotions and Trade Deals with Multiproduct Retailers." Management Science 44, no. 7 (July 1998).
      • June 1998
      • Teaching Note

      Marks & Spencer, Limted(A) TN

      By: Joseph L. Bower
      Teaching Note for (9-375-358). View Details
      Keywords: Retail Industry
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      Bower, Joseph L. "Marks & Spencer, Limted(A) TN." Harvard Business School Teaching Note 398-172, June 1998.
      • June 1998 (Revised August 2000)
      • Case

      Microsoft CarPoint

      By: Jeffrey F. Rayport
      CarPoint.com was Microsoft's Web-based entry into on-line automobile retailing. While it could not, in fact, "sell" or deliver any cars, it could shift much of consumer search, comparison, and decision-making, including pricing, the traditional car dealer to the Web.... View Details
      Keywords: Internet and the Web; Service Operations; Market Entry and Exit; Consumer Behavior; Retail Industry; Retail Industry
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      Rayport, Jeffrey F., Avnish S. Bajaj, Steffan Haithcox, and Michael V. Kadyan. "Microsoft CarPoint." Harvard Business School Case 898-280, June 1998. (Revised August 2000.)
      • June 1998 (Revised January 2000)
      • Case

      Egghead.com

      By: Jeffrey F. Rayport
      Egghead Software, an entrenched traditional chain retailer specializing in computer software and peripherals, had established a nationwide chain of mall and shopping center stores and a well-organized national brand. In early 1998, management made a highly unusual, and... View Details
      Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Applications and Software; Retail Industry; Retail Industry
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      Rayport, Jeffrey F., Jeremy Dann, and Robert C Schmults. "Egghead.com." Harvard Business School Case 898-283, June 1998. (Revised January 2000.)
      • June 1998 (Revised April 1999)
      • Case

      Wiegandt GmbH Cologne

      By: Dwight B. Crane and Mathew M Millett
      The credit department of Wiegandt, a furniture manufacturer, is evaluating the financial condition of two stores that retail the company's furniture. View Details
      Keywords: Financial Condition; Credit; Financial Management; Distribution Channels; Profit; Management Analysis, Tools, and Techniques; Financial Strategy; Manufacturing Industry
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      Crane, Dwight B., and Mathew M Millett. "Wiegandt GmbH Cologne." Harvard Business School Case 298-159, June 1998. (Revised April 1999.)
      • May 1998 (Revised May 2001)
      • Case

      Merchandising at Nine West Retail Stores

      By: Ananth Raman and Colin S Welch
      Describes the merchandising decision process (organization, structure, and incentives) at Nine West retail stores, a large footwear retailer in the United States. Also describes changes currently occurring at Nine West and thus provides a context in which students can... View Details
      Keywords: Organizational Structure; Situation or Environment; Motivation and Incentives; Decision Making; Change; Budgets and Budgeting; Forecasting and Prediction; Brands and Branding; Marketing Strategy; Product Marketing; Retail Industry; Retail Industry; United States
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      Raman, Ananth, and Colin S Welch. "Merchandising at Nine West Retail Stores." Harvard Business School Case 698-098, May 1998. (Revised May 2001.)
      • May 1998
      • Background Note

      Note on the Retailing Industry

      By: David E. Bell and Ann Leamon
      Presents a survey discussion of retailing and current issues. Examines the impact of changing consumer attitudes on the industry and outlines the industry's response: consolidation, adoption of technology, use of brands and private labels, and changing relationships... View Details
      Keywords: Transformation; Debates; Customers; Surveys; Partners and Partnerships; Attitudes; Adoption; Consolidation; Retail Industry
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      Bell, David E., and Ann Leamon. "Note on the Retailing Industry." Harvard Business School Background Note 598-148, May 1998.
      • May 1998
      • Teaching Note

      Retail in Mexico,1993 TN

      By: David B. Yoffie
      Teaching Note for (9-793-144). View Details
      Keywords: Retail Industry; United States; Mexico
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      Yoffie, David B. "Retail in Mexico,1993 TN." Harvard Business School Teaching Note 798-109, May 1998.
      • May 1998
      • Teaching Note

      Wal-Mart 1997; Wal-Mart Ventures into Mexico; Wal-Mart in East Asia

      By: David B. Yoffie
      Teaching Note for (9-797-099), (9-793-071), and (9-795-188). View Details
      Keywords: Retail Industry; East Asia; Mexico
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      Yoffie, David B. "Wal-Mart 1997; Wal-Mart Ventures into Mexico; Wal-Mart in East Asia." Harvard Business School Teaching Note 798-110, May 1998.
      • May 1998 (Revised October 2001)
      • Case

      Taco Bell Inc. (1983-1994)

      By: Lynda M. Applegate, Leonard A. Schlesinger and Dave DeLong
      Details the actions of John Martin, newly named CEO, as he leads Taco Bell through a decade of incremental and radical changes. By the end of the case, total system sales within Taco Bell, a Mexican style fast-food restaurant chain and a division of PepsiCo, have grown... View Details
      Keywords: Business Subsidiaries; Transformation; Economic Growth; Food; Leadership Style; Growth and Development Strategy; Organizational Design; Performance Effectiveness; Food and Beverage Industry; Service Industry; Mexico
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      Applegate, Lynda M., Leonard A. Schlesinger, and Dave DeLong. "Taco Bell Inc. (1983-1994)." Harvard Business School Case 398-129, May 1998. (Revised October 2001.)
      • April 1998 (Revised February 2001)
      • Case

      Amazon.com (B)

      By: Jeffrey F. Rayport
      Discusses Amazon.com's newest and biggest challenge: The threat of Barnes & Noble's entrance into the on-line bookselling industry with its new site--barnesandnoble.com. View Details
      Keywords: Competition; Internet; Retail Industry
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      Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (B)." Harvard Business School Case 898-084, April 1998. (Revised February 2001.)
      • March 1998 (Revised February 2001)
      • Case

      barnesandnoble.com (A)

      By: Jeffrey F. Rayport
      Examines the on-line division of Barnes & Noble, barnesandnoble.com. The on-line bookselling industry is examined, with emphasis on its biggest competitor, Amazon.com. View Details
      Keywords: Competition; Internet; Retail Industry
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      Rayport, Jeffrey F., and Dickson Louie. "barnesandnoble.com (A)." Harvard Business School Case 898-082, March 1998. (Revised February 2001.)
      • March 1998 (Revised March 1999)
      • Case

      Dell Online

      By: V. Kasturi Rangan and Marie Bell
      Dell started online commerce for its PCs in 1996, and by 1997 had achieved a sales rate of $3 million a day. The case describes the internal process that led to these dramatic results and poses the question of how the firm should leverage this activity to meet Michael... View Details
      Keywords: Consumer Behavior; Market Transactions; Goals and Objectives; Business Processes; Distribution Channels; Internet and the Web; Information Infrastructure; Competitive Advantage; Retail Industry; Retail Industry
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      Rangan, V. Kasturi, and Marie Bell. "Dell Online." Harvard Business School Case 598-116, March 1998. (Revised March 1999.)
      • January 1998 (Revised September 1998)
      • Case

      Staples (A)

      By: Myra M. Hart, Marco Iansiti and Barbara Feinberg
      Chronicles development of a new business concept. Starts with Stemberg's search for a new employment opportunity, then provides details of his decision to launch a new venture concept through careful matching of personal capabilities and experience against a variety of... View Details
      Keywords: Marketing; Personal Development and Career; Entrepreneurship; Management Skills; Retail Industry
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      Hart, Myra M., Marco Iansiti, and Barbara Feinberg. "Staples (A)." Harvard Business School Case 898-157, January 1998. (Revised September 1998.)
      • January 1998
      • Case

      Staples (B)

      By: Myra M. Hart, Marco Iansiti and Barbara Feinberg
      Keywords: Marketing; Personal Development and Career; Entrepreneurship; Management Skills; Retail Industry
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      Hart, Myra M., Marco Iansiti, and Barbara Feinberg. "Staples (B)." Harvard Business School Case 898-158, January 1998.
      • January 1998 (Revised March 1998)
      • Case

      Staples (C)

      By: Myra M. Hart, Marco Iansiti and Barbara Feinberg
      The search for appropriate hardware and software to support the launch of a new large-scale retail operation forces the management team to define their goals at a very detailed level and to make all underlying assumptions explicit. View Details
      Keywords: Goals and Objectives; Information Infrastructure; Applications and Software; Business Startups; Management Teams; Retail Industry
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      Hart, Myra M., Marco Iansiti, and Barbara Feinberg. "Staples (C)." Harvard Business School Case 898-159, January 1998. (Revised March 1998.)
      • January 1998
      • Case

      Frontgate Catalog

      By: Jeffrey F. Rayport
      Frontgate is a high-end, Lebanon, Ohio-based catalog business. The decision makers are trying to determine how much financial and personnel resources to invest in the development of a Web site. The decision is being made in light of branding issues and competitor's Web... View Details
      Keywords: Customer Relationship Management; Competition; Internet and the Web; Brands and Branding; Retail Industry; Ohio
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      Rayport, Jeffrey F., and Carrie Ardito. "Frontgate Catalog." Harvard Business School Case 898-080, January 1998.
      • January 1998 (Revised September 2000)
      • Case

      Neiman Marcus (A)

      By: V. Kasturi Rangan and Marie Bell
      The management of Neiman Marcus, a highly successful luxury goods retailer, is considering ways to grow the business and continue to return in excess of 15% on capital. Among the options on the table is a jewelry store concept called The Galleries. View Details
      Keywords: Business Growth and Maturation; Investment; Investment Return; Operations; Luxury; Retail Industry
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      Rangan, V. Kasturi, and Marie Bell. "Neiman Marcus (A)." Harvard Business School Case 599-098, January 1998. (Revised September 2000.)
      • November 1997
      • Teaching Note

      Woolworths South Africa TN

      By: David B. Yoffie
      Teaching Note for (9-798-026). View Details
      Keywords: Retail Industry; South Africa
      Citation
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      Yoffie, David B. "Woolworths South Africa TN." Harvard Business School Teaching Note 798-043, November 1997.
      • November 1997
      • Case

      Royal Ahold NV: Shopkeeper to the Global Village

      By: Ray A. Goldberg and Tom Clay
      Royal Ahold has become one of the top U.S. food retailers in the United States and Europe, with a family firm that began in the Netherlands and grew to a listing on the U.S. Stock Exchange. It wants to be a global player and is trying to develop a global strategy. View Details
      Keywords: Family Business; Cross-Cultural and Cross-Border Issues; Global Strategy; Leadership Style; Public Ownership; Food and Beverage Industry
      Citation
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      Goldberg, Ray A., and Tom Clay. "Royal Ahold NV: Shopkeeper to the Global Village." Harvard Business School Case 598-055, November 1997.
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