Publications

Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

basic purpose of employee evaluations is to build better-performing organizations, then this has to be one of the most important things we do as managers. But if formal evaluations weren't required, would we even provide them? Much of... View Details

Keywords: by Jim Heskett

Web

Frequently Asked Questions | HBS Online

drive change and explains why purpose driven businesses are in the best position to tackle the world’s biggest problems. Participants learn how to influence management and other key stakeholders on the competitive advantages of being a... View Details

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

where women traditionally manage both cooking and childcare. A survey showed that 79 percent of mothers in the sample could articulate, without being prompted, that the purpose of soap is to kill germs. But while more than 96 percent... View Details

Keywords: by Carmen Nobel

Web

Strategy Awards & Honors - Faculty & Research

for Excellence in Doctoral Student Mentoring. 2017 Rebecca M. Henderson : Winner of Aspen Institute’s 2017 Ideas Worth Teaching Award in the Corporate Purpose & Leadership category for the MBA course Reimagining Capitalism: Business and... View Details

Web

Business, Government & the International Economy Awards & Honors - Faculty & Research

Purpose in the World Economy: Post-Soviet States in Comparative Perspective (Cornell University Press, 2001). Rawi E. Abdelal : Received the 2002 Robert F. Greenhill Award. 1999 David A. Moss : Winner of the Editors' Prize for the Best... View Details

Profile

Mireya Iglesias Ayala

intentionality and self-awareness into your application journey, you not only enhance your authenticity (which HBS values) but also lay a strong foundation for achieving your long-term goals with purpose (a key skill of an HBS leader).... View Details

June 2017 (Revised September 2021)
Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal

Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details

16 Sep 2020
Blog Post

Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault

that’s how we will have long term success.” Looking forward, the ARF team plans to continue focusing on their four Pillars of Purpose – Justice System Reform, Education Parity, Health & Wellness Access, and Community Outreach &... View Details

November 2012
Case

Occupy Wall Street

By: Rakesh Khurana and Eric Baldwin

This case examines the Occupy Wall Street movement, which emerged in late 2011 in response to the fallout from the global financial crisis of 2008 and the economic downturn that followed. Occupy Wall Street was born out of a sense of frustration with both a global... View Details

Keywords: Occupy Wall Street; Organizational Behavior; Income Inequality; Democracy; Financial Crisis; Campaign Finance; Globalization; Globalized Economies and Regions; Mission and Purpose; Organizational Culture

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

assigned his patents to La Cellophane Societe Anonyme, a French company formed for the sole purpose of marketing the invention. In 1923, the company licensed to DuPont the exclusive rights to make and sell cellophane in the United States.... View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

December 2020 (Revised January 2022)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)

By: Linda A. Hill and Emily Tedards

In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone three large-scale mergers and acquisitions. As Ku and his new leadership team set out to build a proactive, end-to-end, digital and physical clinical... View Details

Keywords: Digital Technology; Customer-centricity; Innovation; Customer Focus; Talent; Talent Management; Leadership; Innovation and Invention; Transformation; Organizational Culture; Customer Focus and Relationships; Change Management; Talent and Talent Management; Supply Chain; Mission and Purpose

21 Aug 2000
Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

skills you need negotiating in that new forum that are absolutely critical," he asserted. No Delusions One of the purposes of writing the Embraer case, Ghemawat reminded the group, was to bring business-government relations back to... View Details

Keywords: by Martha Lagace; Manufacturing

12 Oct 2017
News

Fighting Poverty One Neighborhood at a Time

multigenerational cycles of poverty. “You can’t expect schools to consistently outperform the health of their neighborhoods,” says Majors, a vice president at Purpose Built Communities, an Atlanta-based, nonprofit consulting group. “The... View Details

Keywords: Deborah Blagg

Web

Payment and Financial Aid - HBS Online

credit card transactions or send a payment link to another individual to complete payment on your behalf. A minimum payment of $350 is required for the first transaction. Please note that we don’t provide refunds for the purpose of... View Details

Web

Engagement - Christensen Center for Teaching & Learning

protagonist Guest as "live case" Preparation is Key Be clear on the pedagogical purpose of the visit – e.g., invite guests and students to wrestle with a set of questions together for shared learning Set guests' expectations of how much... View Details

July 2023 (Revised February 2024)
Case

Clair

By: Lauren Cohen, Grace Headinger and Marcos Quirno

Clair was founded with a simple mission: to expedite America’s workers access to their hard-earned wages. In the headwinds of the COVID-19 pandemic, the startup had successfully raised a seed round of $4.5 million, and within two years the earned wage access (EWA)... View Details

Keywords: Fintech; Ewa; Lending; Technology; Business Startups; Growth and Development Strategy; Social Enterprise; Business Strategy; Business Model; Mission and Purpose; Venture Capital; Profit; Financial Services Industry; United States

June 2022 (Revised August 2023)
Case

Strategic Innovation at the United Nations: A Network of Ecosystems

By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein

In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located... View Details

Keywords: Change; Disruption; Transformation; Change Management; Education; Learning; Environmental Management; Climate Change; Environmental Sustainability; Geography; Geographic Scope; Global Range; Local Range; Geopolitical Units; Country; Human Resources; Recruitment; Retention; Selection and Staffing; Employees; Employee Relationship Management; Information Technology; Information Management; Innovation and Invention; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Leadership; Innovation Strategy; Knowledge; Knowledge Acquisition; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Organizations; Mission and Purpose; Organizational Culture; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Social Enterprise; Non-Governmental Organizations; Social Psychology; Social and Collaborative Networks; Society; Social Issues; Welfare; Strategy; Cooperation; Adaptation; Public Administration Industry; North and Central America