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  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

Each week, millions of consumers visit crowd-sourced review websites in search of recommendations for everything from taco stands to car dealers. Among the influential leaders in the field is Yelp.com, which in the third quarter of 2012... View Details
Keywords: by Kim Girard; Food & Beverage
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

Microsoft became dominant in software for PC operating systems; and the belief by entrepreneurs and investors alike that online grocery orders to the long-gone Webvan, the largest single start-up during the Internet bubble, would become a... View Details
Keywords: by Jim Heskett
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

decades in the U.S. advertising agency industry: How can the shift from the bundling to the unbundling of services be explained and what accounts for the slow pace of change? Using a cost-based theoretical framework of bundling due to... View Details
Keywords: Martha Lagace
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

That’s actually good news because it’s harder to change people’s taste preferences than it is beliefs,” says Minor, joking that he’s been trying to change his daughter’s food tastes for years. Minor used a... View Details
Keywords: by Roberta Holland; Banking; Financial Services
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

We show when the owner prefers to license the property in exchange for a royalty and when it prefers to use the property directly. We find that variable royalty arrangements... View Details
Keywords: Martha Lagace
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

for a customer base to change," Snow says, which does not bode well for a U.S. industry feeling pressured to move quickly to improve its products and attract more buyers. Snow adds that in their... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

partner at Mohr, Davidow Ventures, and chairman of the Chasm Group. Wi-Fi use is driven by laptop users, he said, a group that prefers to access the Internet while sitting rather than walking. "You'll relocate fifty yards to get... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

were essential, and radical corporate social responsibility concepts were pursued by some firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53419 forthcoming Capitalism Beyond Mutuality New Prospects for... View Details
Keywords: Carmen Nobel
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

Companies all over the world have striven for transparency in the workplace, literally tearing down walls in an effort to let managers and employees observe each other. Take, for example, one of the 14 key... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

bridges, water, power and more? It’s not because they don’t aspire to. It’s because they lack the money and the expertise (in African cities) or because they can’t get to political consensus (in the United States)—or because there are other priorities View Details
Keywords: by John Macomber; Construction
  • 03 Nov 2003
  • Research & Ideas

Making Money Making Movies

studio executives appear to favor simultaneous releases of movies around the world, fewer of the phased rollouts we've seen traditionally. Does your research support this strategy? A: There are several factors that drive a preference... View Details
Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

politicians and the voters who elected them—fostering greater employment, say. SEC enforcement actions can be costly for companies, about a third of which go out of business after being targeted. Heese wondered, all things being equal,... View Details
Keywords: by Michael Blanding
  • 15 Dec 2008
  • Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

value. Their owners and initial investors will, just as naturally, want to find some appropriate exit point (or, at least, liquidity event). And, for a variety of reasons, being acquired (through a well-designed acquisition agreement!)... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

payoff than the firm. In our model, the horizon mismatch occurs because managers take actions based on longer-term consequences than the firm cares about. That is, the firm's preferred actions are myopic relative to the manager's career.... View Details
Keywords: by Ann Cullen; Financial Services
  • 04 May 2016
  • What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

proposed a name, Boaty McBoatface. The name immediately zoomed into the lead on the Internet, perhaps supported by adolescents (and their parents) who had grown up playing with toys like Thomas, the friendly locomotive. (Hand later apologized View Details
Keywords: by James Heskett; Advertising
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

In recent years, I have been inside nearly two dozen turnaround situations, in various stages of progress, in which new leaders were bringing distressed organizations back from the brink of failure and setting them on a healthier course. In every case, I saw—and agreed... View Details
Keywords: by Rosabeth Moss Kanter
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

average in order to compete successfully. "Airbnb's pricing suggestions implicitly acknowledge that price is a market-driven outcome," Luca says. "In a market, prices move until supply meets demand. And the data indicate that discriminatory View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

in a recent working paper, Market Solutions to Privacy Problems? And what would consumers get in return for their personal information? Money perhaps, or price discounts, better customer service, maybe products tailored specifically to... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

We all know the importance of mentors and other early career experiences in shaping the kind of leaders we ultimately become. But how important to that development are the particular companies we work for? For Harvard Business School... View Details
Keywords: by Mallory Stark
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

In 2012, two seasoned scholars shared the Nobel Memorial Prize in Economic Sciences for their research on designing markets. Lloyd Shapley had developed theoretical methods to create stable matches in unstable markets. Alvin Roth had... View Details
Keywords: by Carmen Nobel; Retail
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