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  • September–October 1996
  • Article

Strategic Learning and the Balanced Scorecard

By: Robert S. Kaplan and David Norton
Keywords: Strategy; Learning; Balanced Scorecard
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Kaplan, Robert S., and David Norton. "Strategic Learning and the Balanced Scorecard." Strategy & Leadership (September–October 1996): 18–24.
  • September 1998 (Revised November 1998)
  • Case

STRIVE

STRIVE provides employment training and placement to chronically unemployed inner-city minority youth and young adults. This case describes STRIVE's creation as a community-based, single-site nonprofit in Harlem in 1984; the development of its service model (short,... View Details
Keywords: Nonprofit Organizations; Growth Management; Employment; Training; Employment Industry
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Burakoff, Robert. "STRIVE." Harvard Business School Case 399-054, September 1998. (Revised November 1998.)
  • 2009
  • Working Paper

On Good Scholarship, Goal Setting, and Scholars Gone Wild

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max Bazerman
In this article, we define good scholarship, highlight our points of disagreement with Locke and Latham (2009), and call for further academic research to examine the full range of goal setting's effects. We reiterate our original claim that goal setting, like a potent... View Details
Keywords: Education; Goals and Objectives; Management Practices and Processes; Performance Improvement; Research; Motivation and Incentives
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Ordonez, Lisa D., Maurice E. Schweitzer, Adam D. Galinsky, and Max Bazerman. "On Good Scholarship, Goal Setting, and Scholars Gone Wild." Harvard Business School Working Paper, No. 09-122, April 2009.
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

Leading in the 21st Century is an HBS Executive Education program being held in January 2000. Professors Gary Hamel and John Kotter talk about the course and the new realities of leadership and competitive success. Q: What led the two of... View Details
Keywords: by Staff
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

explains how large and small companies can position themselves to survive—and thrive—in turbulent times. Applegate is head of the School's Entrepreneurial Management Unit and faculty chair of the Executive View Details
Keywords: by Staff
  • August 2022
  • Case

Meaningful Gigs

By: Brian Trelstad and Rachel Philbin
In October 2020, just a year after founding their company Meaningful Gigs, founders Ronnie Kwesi Coleman and Stephanie Nachemja-Burton prepared for a vital investment meeting with Rethink Education. They had already reached $400,000 in annually recurring revenue (ARR)... View Details
Keywords: Venture Capital; Growth and Development Strategy; Revenue; Education Industry; Education Industry; Africa; United States
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Trelstad, Brian, and Rachel Philbin. "Meaningful Gigs." Harvard Business School Case 323-006, August 2022.
  • 07 Aug 2017
  • Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

strategy, and develop a hobby—all to face weeks on the road interviewing at far-flung institutions. Rouen teaches in the Accounting and Management Unit, having recently completed his own job hunt, which brought him to Harvard. Although... View Details
Keywords: by Sean Silverthorne; Education; Education
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

began to emerge, first in the United States and then in Europe: the vertically integrated, multidivisional (or "M-form") corporation that made large investments in manufacturing and marketing and in management hierarchies to... View Details
Keywords: by Pankaj Ghemawat
  • 2005
  • Class Lecture

Organizational Learning in the Face of Ambiguous Threats

By: Amy C. Edmondson, Michael A. Roberto and Richard M.J. Bohmer
Keywords: Learning; Risk and Uncertainty; Crisis Management; Organizational Culture; Organizational Structure; Groups and Teams
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Edmondson, Amy C., Michael A. Roberto, and Richard M.J. Bohmer. "Organizational Learning in the Face of Ambiguous Threats." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9297C.)
  • July 2009 (Revised August 2009)
  • Case

From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys

By: F. Warren McFarlan and Michael Vitale
This case focuses on the growth of an innovative non-profit institution that motivates aboriginal children to attend school by harnessing their love of football. View Details
Keywords: Nonprofit Organizations; Business or Company Management; Growth and Development Strategy; Problems and Challenges; Welfare; Education; Sports; Service Industry
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McFarlan, F. Warren, and Michael Vitale. "From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys." Harvard Business School Case 910-402, July 2009. (Revised August 2009.)
  • June 2021
  • Teaching Note

Michael Phelps: 'It's Okay to Not Be Okay'

By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
Teaching Note for HBS Case No. 421-044. In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the... View Details
Keywords: Mental Health; Talent and Talent Management; Training; Health; Success; Performance Improvement; Personal Development and Career; Family and Family Relationships; Sports; Competition; Sports Industry; United States; Baltimore; Arizona; Sydney; Athens; Beijing; London
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Groysberg, Boris, Carin-Isabel Knoop, and Michael Norris. "Michael Phelps: 'It's Okay to Not Be Okay'." Harvard Business School Teaching Note 421-095, June 2021.
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

Mintzberg argued that strategic planning techniques (such as scenario planning) do not work well for organizations because they typically fail to engage business managers and remain detached from everyday action. But Mikes says the... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • May 2024
  • Supplement

Forest Park Capital (A)

By: Richard S. Ruback and Royce Yudkoff
During the Covid-19 Pandemic in 2020, Betsy Harbison formed the search fund Forest Park Capital with the intention of purchasing a small business. The case conveys the details of Betsy’s final decision at the terminus of her search, between a software company... View Details
Keywords: Search Fund; Entrepreneurship Through Acquisition; Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Problems and Challenges; Tourism Industry; Web Services Industry; North America; Missouri
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Ruback, Richard S., and Royce Yudkoff. "Forest Park Capital (A)." Harvard Business School Multimedia/Video Supplement 224-719, May 2024.
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

elective course, Managing Global Health: Applying Behavioral Economics to Create Impact, which she teaches to second-year MBA students at HBS and select students from Harvard Medical School and the Kennedy School of Government. The User's... View Details
Keywords: by Carmen Nobel; Education; Education
  • January 2025
  • Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
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Rose, Clayton S., Maisie Wiltshire-Gordon, and David Lane. "Shifting Winds: DEI in Corporate America." Harvard Business School Case 325-017, January 2025.
  • 25 Aug 2003
  • Research & Ideas

Studying Japan from the Inside

to figure out how to distribute HBS cases more widely in Japan and how to translate those cases into Japanese so that Japanese business schools can adopt them. There is growing interest in management View Details
Keywords: by Cynthia Churchwell
  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

  Publications May-June 2015 Human Resource Management Back to the Future: Implications for the Field of HRM of the Multi-stakeholder Perspective Proposed 30 Years Ago By: Beer, Michael, Paul Boselie, and Chris Brewster Abstract—Thirty... View Details
Keywords: Sean Silverthorne
  • April 2005
  • Module Note

Team Processes: Instructor's Overview

By: Jeffrey T. Polzer
Describes the cases and exercises that comprise the Team Processes module of the Leading Teams course. Also describes the sequence in which the materials are used, along with the connections and transitions among the materials. View Details
Keywords: Groups and Teams; Curriculum and Courses; Management Practices and Processes
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Polzer, Jeffrey T. "Team Processes: Instructor's Overview." Harvard Business School Module Note 405-008, April 2005.
  • August 1978 (Revised April 1987)
  • Supplement

Assistant Professor Graham and Ms. Macomber (C)

By: C. Roland Christensen
Supplements the (A) case. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
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Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (C)." Harvard Business School Supplement 379-022, August 1978. (Revised April 1987.)
  • 14 Jan 2014
  • First Look

First Look: January 14

help-friendly organization has to be actively nurtured, however, because helpfulness among colleagues does not arise automatically: competition, pride, or distrust may get in the way. The trickiness of this management challenge-to... View Details
Keywords: Sean Silverthorne
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