Publications

Educators

Jun 29 2018
Testimonial

From Trial Lawyer to CEO

2011
Tool

Stepping Up to Management

By: Linda A. Hill

Enable new managers to learn their jobs—while performing their jobs—with content that's integrated into their day-to-day workflow. Stepping Up to Management puts new managers on the right track so they can hit the ground running while laying the foundation for a... View Details

Keywords: Learning; Managerial Roles; Personal Development and Career

02 Jul 2019
Blog Post

Summer Listening - HBS Podcasts to Take to the Beach

interviews with alumni from across the world of business, sharing lessons learned and their own life experiences. Give It to Me StraightRadical Candor author Kim Scott on what effective feedback really looks... View Details

January–February 2022
Article

Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

By: Ryan Allen and Prithwiraj Choudhury

How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details

Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance

Find at Harvard

14 Jul 2014
Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

What do Porsche fanatics, a video game hater, and a person who cooked two weeks' worth of meals in a rice cooker have in common? They are all "extreme consumers"—those whose tastes are so out there that mainstream market researchers tend View Details

Keywords: by Michael Blanding

01 Feb 2020
News

How to Build an Effective Organisation

26 Mar 2024
Research & Ideas

How Humans Outshine AI in Adapting to Change

tested six common types of reinforcement learning algorithms that had been designed to learn from frame-by-frame images of the game. The four games were successively harder,... View Details

Keywords: by Rachel Layne; Technology; Information Technology

August 2018 (Revised October 2020)
Case

Tailor Brands: Artificial Intelligence-Driven Branding

By: Jill Avery

Using proprietary artificial intelligence technology, startup Tailor Brands set out to democratize branding by allowing small businesses to create their brand identities by automatically generating logos in just minutes at minimal cost with no branding or design skills... View Details

Educators

Video

Introduction to Courageous Leadership

November 2024
Supplement

AlphaGo (C): Birth of a New Intelligence

By: Shikhar Ghosh and Shweta Bagai

This case, the final of a three-part series, explores DeepMind's pivotal transition from mastering games to solving real-world scientific challenges. In December 2020, DeepMind's AI system AlphaFold 2 achieved a breakthrough by solving protein folding—a 50-year-old... View Details

Keywords: Autonomy; Deep Learning; Drug Discovery; Healthcare Innovation; Neural Networks; Scientific Research; Technology Startup; AI and Machine Learning; Technological Innovation; Research and Development; Business Model; Business Strategy; Open Source Distribution; Technology Industry; United States

08 Jan 2019
News

HBX Rebrands to Harvard Business School Online to Help Extend Reach of Online Programs

Dec 10 2014
Testimonial

Evolving from Problem Solving to Empowerment

2024
Working Paper

Empirical Guidance: Data Processing and Analysis with Applications in Stata, R, and Python

By: Melissa Ouellet and Michael W. Toffel

This paper describes a range of best practices to compile and analyze datasets, and includes some examples in Stata, R, and Python. It is meant to serve as a reference for those getting started in econometrics, and especially those seeking to conduct data analyses in... View Details

Keywords: Empirical Methods; Empirical Operations; Statistical Methods And Machine Learning; Statistical Interferences; Research Analysts; Analytics and Data Science; Mathematical Methods

SSRN

06 Mar 2018
Video

How to Onboard an Intern Effectively

Aug 08 2016
Testimonial

Taking Negotiation to the Next Level

2020
Working Paper

Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

By: Ryan Allen and Prithwiraj Choudhury

Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details

Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

COVID-19 has made virtual work the new normal. In a few short weeks, meeting tools like Zoom, Microsoft Teams, Google Chat, and Slack have gone from a useful supplement to the primary enablers for daily interactions with co-workers. Workspaces have transferred from... View Details

Keywords: by Tsedal Neeley

Research Summary

Overview

Phil's work aims to identify the drivers of performance for healthcare organizations and providers, and the mechanisms by which this performance can change over time. In complex healthcare settings, the optimal choice of treatment can be highly ambiguous. As a... View Details

Keywords: Primary Care; Medical Decision-making; Learning By Doing; Healthcare Organizations; Healthcare Operations; Health Economics

October 2015 (Revised October 2016)
Case

Building Watson: Not So Elementary, My Dear! (Abridged)

By: Willy C. Shih

This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It opens with the machine named Watson offering the incorrect answer "Toronto" to a seemingly simple question during the... View Details

Keywords: Analytics; Big Data; Business Analytics; Product Development Strategy; Machine Learning; Machine Intelligence; Artificial Intelligence; Product Development; AI and Machine Learning; Information Technology; Analytics and Data Science; Information Technology Industry; United States

Educators