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  • All HBS Web  (3,293)
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  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

their most important responsibilities, substituting "executive search" for succession planning and development? What, if anything, can CEOs, directors, and shareholders do about this? What do you think? To Read More: Joseph L. Bower, The CEO Within: Why... View Details
Keywords: Re: James L. Heskett
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

To discuss the case's lessons for managers, Abdelal and Alfaro joined forces on an e-mail interview with HBS Working Knowledge's Cynthia D. Churchwell. Cynthia D. Churchwell: What are the key issues that managers should know about the... View Details
Keywords: by Cynthia Churchwell
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior editor Martha Lagace.Lagace: In your paper you... View Details
Keywords: by Martha Lagace
  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

international non-governmental organizations. My testimony focuses on reform and accountability efforts undertaken at the World Bank over the past fifteen years, particularly those in which civil society organizations have played a significant role. It is based on... View Details
Keywords: by Alnoor Ebrahim
  • July 2020 (Revised September 2020)
  • Case

The Honor Foundation: Accessing Special Operations Talent

By: Boris Groysberg and John Masko
In 2020, The Honor Foundation (THF), a nonprofit dedicated to helping U.S. military special operators to transition into civilian careers, was facing a series of strategic challenges. THF had been founded in 2013 by former Navy SEAL trainee Joe Musselman, who observed... View Details
Keywords: Experience and Expertise; Talent and Talent Management; Curriculum and Courses; Executive Education; Social Entrepreneurship; National Security; Recruitment; Retention; Job Interviews; Job Search; Knowledge Use and Leverage; Leadership Development; Leadership Style; Crisis Management; Mission and Purpose; Retirement; Nonprofit Organizations; War; Education Industry; San Diego; Virginia
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Groysberg, Boris, and John Masko. "The Honor Foundation: Accessing Special Operations Talent." Harvard Business School Case 421-006, July 2020. (Revised September 2020.)
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of... View Details
Keywords: Dina Gerdeman
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

definition of independence? My short answer is no. Several HBS colleagues and I recently did interviews with 35 directors who are leaders on their boards. We asked, "Tell us what you think needs to happen differently in the... View Details
Keywords: by Roger Thompson
  • 18 Aug 2009
  • First Look

First Look: August 18

business contribution. The case uses interviews with Winfrey and her team to analyze how the business model and strategy of the company has changed—in the context of a dynamic marketplace, rapid technological innovation, and Winfrey's own... View Details
Keywords: Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

of fast food. Easterbrook, who had been a longtime McDonald’s branding executive from the UK, was tapped to take over as CEO. The case cites an interview with a former colleague, Richard Robinson, saying, “Steve knows every inch of how... View Details
Keywords: by Avery Forman; Food & Beverage
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

everything that I think we all thought when we interviewed him and more." As Bowen noted, Kelly has often mentioned his philosophy is "culture beats scheme." Mentioning this during the press conference announcing the firing... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 23 Apr 2014
  • HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

for young people to start smoking tobacco cigarettes, or even lure ex-smokers back to the habit. This has created a dilemma for health regulators, says Quelch, interviewed before the FDA's action. Do they regulate e-cigarettes in order to... View Details
Keywords: by Michael Blanding; Food & Beverage; Advertising
  • 07 Mar 2013
  • Research & Ideas

Video: Harvard Business School at the Kumbh Mela

interviews with Hindu religious leaders as to why this pilgrimage matters, along with SPH's findings about all things health related, from the bacteria count in the Ganges to the quality of medical care. That way, the case will help... View Details
Keywords: by Jim Aisner; Construction; Real Estate
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

work also provides insights into how firms can create employment contracts that are in step with company goals. This e-mail interview is based on two working papers by Autrey and colleagues Shane Dikolli and D. Paul Newman: "Career... View Details
Keywords: by Ann Cullen; Financial Services
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

case:https://hbsp.harvard.edu/product/919013-PDF-ENG Harvard Business School Case 319-054 Corruption and Business in Emerging Markets The case is built around video clips from top business leaders in emerging markets who were interviewed... View Details
Keywords: Dina Gerdeman
  • 08 Dec 2015
  • First Look

December 8, 2015

countries. The book draws on literatures and archives that have previously only been available in Spanish, while the concluding chapter makes use of Harvard Business School's new project known as “Creating Emerging Markets,” which features lengthy View Details
Keywords: Sean Silverthorne
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

success and (b) develop a set of instruments to assess RE risk factors and to design, evaluate, and apply effective measures to mitigate those risks. The data collection consists of interviews with RE experts and other experienced... View Details
Keywords: Martha Lagace
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

the taste context the authors define holistic processing as nonverbal, imagery based, and involving narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic... View Details
Keywords: Dina Gerdeman
  • 20 Mar 2012
  • First Look

First Look: March 20

case study of a multinational firm in the biotechnology sector to illustrate how the core-periphery framework works in multiple emerging markets across institutional differences. The analysis is based on 32 interviews conducted with the... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
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