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  • All HBS Web  (31,645)
    • People  (77)
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  • June 1997
  • Background Note

Designing, Managing and Improving Operations, Course Overview

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Upton, David M. "Designing, Managing and Improving Operations, Course Overview." Harvard Business School Background Note 697-134, June 1997.
  • June 1997
  • Background Note

Designing, Managing and Improving Operations, Module 3

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Upton, David M. "Designing, Managing and Improving Operations, Module 3." Harvard Business School Background Note 697-133, June 1997.
  • October 2017 (Revised April 2019)
  • Case

Eastern Bank: Innovating Through Eastern Labs

By: Karen Mills, Dennis Campbell and Aaron Mukerjee
Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details
Keywords: Banks and Banking; Technological Innovation; Entrepreneurship; Management
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Mills, Karen, Dennis Campbell, and Aaron Mukerjee. "Eastern Bank: Innovating Through Eastern Labs." Harvard Business School Case 318-068, October 2017. (Revised April 2019.)
  • April 2019
  • Supplement

Innovation and Business in Emerging Markets: Mavath R. Chandran

By: G. Jones, Tarun Khanna and Nataliya Langbird Wright
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Jones, G., Tarun Khanna, and Nataliya Langbird Wright. "Innovation and Business in Emerging Markets: Mavath R. Chandran." Harvard Business School Multimedia/Video Supplement 319-714, April 2019.
  • April 2019
  • Supplement

Innovation and Business in Emerging Markets: Syed Babar Ali

By: G. Jones, Tarun Khanna and Nataliya Langbird Wright
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Jones, G., Tarun Khanna, and Nataliya Langbird Wright. "Innovation and Business in Emerging Markets: Syed Babar Ali." Harvard Business School Multimedia/Video Supplement 319-707, April 2019.
  • 15 Jul 2020
  • Video

Innovating in Health Care : Creating Breakthrough Services, Products and Business Models

  • October 2021
  • Supplement

Drizly: Managing Supply and Demand through Disruption

By: Kris Ferreira
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Ferreira, Kris. "Drizly: Managing Supply and Demand through Disruption." Harvard Business School Spreadsheet Supplement 622-066, October 2021.
  • September 2019
  • Supplement

Vodafone: Managing Advanced Technologies and Artificial Intelligence

By: William R. Kerr
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Kerr, William R. "Vodafone: Managing Advanced Technologies and Artificial Intelligence." Harvard Business School Multimedia/Video Supplement 820-701, September 2019.
  • Article

Corporate Brand Reputation and Brand Crisis Management

By: Stephen A. Greyser
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Greyser, Stephen A. "Corporate Brand Reputation and Brand Crisis Management." Management Decision 47, no. 4 (2009): 590–602.
  • June 1997
  • Background Note

Designing, Managing and Improving Operations, Module 2

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Upton, David M. "Designing, Managing and Improving Operations, Module 2." Harvard Business School Background Note 697-132, June 1997.
  • August 2005 (Revised December 2006)
  • Case

Procter & Gamble: Electronic Data Capture and Clinical Trial Management

By: Robert S. Huckman and Mark J. Cotteleer
Considers whether the management of Procter & Gamble (P&G) Pharmaceuticals should adopt Web-based electronic data capture (EDC) as the default standard for the management of its clinical drug trials. Provides a detailed description of the existing paper-based process... View Details
Keywords: Health Testing and Trials; Internet and the Web; Information Technology; Adoption; Business Processes; Industry Structures; Technological Innovation; Service Operations; Pharmaceutical Industry; United States
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Huckman, Robert S., and Mark J. Cotteleer. "Procter & Gamble: Electronic Data Capture and Clinical Trial Management." Harvard Business School Case 606-033, August 2005. (Revised December 2006.)
  • fall 1994
  • Article

Banc One Corporation: Asset and Liability Management

By: B. C. Esty, P. Tufano and J. Headley
Keywords: Banks and Banking; Assets; Finance; Management; Banking Industry; United States
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Esty, B. C., P. Tufano, and J. Headley. "Banc One Corporation: Asset and Liability Management." Journal of Applied Corporate Finance 7, no. 3 (fall 1994): 33–51.
  • 08 Mar 2013
  • News

The Accidental Innovator

Salman Khan (MBA 2003) is an energetic, amiable young man, with a twinkle in his eye and a fondness for jokes and self-deprecation. He’s unpretentious and unassuming, despite... View Details
  • 18 Mar 2009
  • News

How to Innovate in a Downturn

  • 01 Dec 2018
  • News

Innovation Outside the Boundaries

Kent Thiry and Denise O’Leary (both MBA 1983) Noting the accelerated pace of change in society today, venture capital private investor Denise O’Leary (MBA 1983) calls innovation in the MBA curriculum “the... View Details
  • March 1997
  • Teaching Note

Eli Lilly and Company: Innovation in Diabetes Care TN

By: Clayton M. Christensen and Bret J. Baird
Teaching Note for (9-696-077). View Details
Keywords: Pharmaceutical Industry
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Christensen, Clayton M., and Bret J. Baird. "Eli Lilly and Company: Innovation in Diabetes Care TN." Harvard Business School Teaching Note 697-101, March 1997.
  • June 2010 (Revised January 2011)
  • Teaching Note

Scientific Glass Incorporated: Inventory Management (Brief Case)

By: Steven C. Wheelwright and William Schmidt
Teaching Note for 4208 View Details
Keywords: Inventory Control; Inventory Management; Materials Management; Order Processing; Warehousing; Logistics; Supply Chain Management
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Wheelwright, Steven C., and William Schmidt. "Scientific Glass Incorporated: Inventory Management (Brief Case)." Harvard Business School Teaching Note 104-209, June 2010. (Revised January 2011.)
  • 2017
  • Article

Constraining Knowledge: Traditions and Rules that Limit Medical Innovation

By: Amar Bhidé
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Bhidé, Amar. "Constraining Knowledge: Traditions and Rules that Limit Medical Innovation." Critical Review 29, no. 1 (2017): 1–33.
  • April 2010
  • Course Overview Note

Managing Human Capital

By: Boris Groysberg
Managing Human Capital, a second-year elective course at Harvard Business School, seeks to create business leaders who understand human resources practices essential to firm performance and who think strategically about managing their own careers. This Managing Human... View Details
Keywords: Human Resources; Human Capital; Management; Outcome or Result; Personal Development and Career
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Groysberg, Boris. "Managing Human Capital." Harvard Business School Course Overview Note 410-124, April 2010.​
  • May 2021
  • Article

Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being

By: Lisa Rotenstein, Robert S. Huckman and Christine K. Cassel
The COVID-19 crisis has forced physicians to make daily decisions that require knowledge and skills they did not acquire as part of their biomedical training. Physicians are being called upon to be both managers—able to set processes and structures—and leaders—capable... View Details
Keywords: Health Care and Treatment; Management; Leadership; Health Pandemics; Health Industry
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Rotenstein, Lisa, Robert S. Huckman, and Christine K. Cassel. "Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being." Academic Medicine 96, no. 5 (May 2021).
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