Publications

25 Aug 2003
Research & Ideas

Why IT Does Matter

but not nearly as dramatic as a computer produced in 2000, which runs 10 million times faster than a 1960s' computer. Carr's graph on information technology stands as a subject lesson for Darrell Huff's well-known book How to Lie with... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

March 2015 (Revised April 2015)
Case

The Heat Is On: Emerging Ecosystems in the Thermostat Industry

By: David Collis and Ashley Hartman

Beth Wozniak, President of Honeywell Environmental and Combustion Controls (ECC) at Honeywell International Inc., spun around in her office chair, reflecting about how the classic, mature thermostat industry was rapidly evolving. In February 2014, Google paid $3.2... View Details

January 2014 (Revised May 2015)
Case

Open English

By: Jeffrey J. Bussgang and Lisa Mazzanti

Open English, a Miami-based startup offering online English language learning services, had more than 30,000 active students across Latin America in 2012. The company had just closed a $43 million financing round in order to rapidly scale its service to the next level.... View Details

Keywords: Technology Strategy; Product Management; Startup; Online Learning; Digital Platforms; Entrepreneurship; Business Startups; Technology Industry; Miami; Venezuela

2010
Working Paper

The Mirroring Hypothesis: Theory, Evidence and Exceptions

By: Carliss Y. Baldwin

The mirroring hypothesis predicts that the organizational patterns of a development project (e.g. communication links, geographic collocation, team and firm co-membership) will correspond to the technical patterns of dependency in the system under development. Scholars... View Details

Keywords: Infrastructure; Product Design; Organizational Design; Practice; Groups and Teams; Social and Collaborative Networks; Information Technology

01 Jan 2017
News

Improving Health Care Delivery

through big data by offsetting the cost of collection and analysis and by tapping into the tremendous amount of existing medical information available. “I think HBS can be a leader in making use of that View Details

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

P. Norton aims to make strategy a continual process. The Execution Premium: Linking Strategy to Operations for Competitive Advantage shows managers how to weave organizational principles into a more effective management system that... View Details

Keywords: by Martha Lagace

February 2023
Case

Roblox: Virtual Commerce in the Metaverse

By: Ayelet Israeli and Nicole Tempest Keller

In 2022, Roblox had 58.8 million daily active users, including over half of all children and teens under the age of 16 in the United States. Roblox, a free-to-use “co-experience platform”, allowed users to come together in immersive 3D experiences to socialize, work,... View Details

April 2019 (Revised March 2020)
Case

Handy: The Future of Work? (A)

By: Nien-hê Hsieh and Kieron Stopforth

Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details

Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

hierarchy." The two systems work as one constant flow of information and activity. The approach succeeds partly because the people who volunteer for the network are already working within the hierarchy. The... View Details

Keywords: by Kim Girard

07 Aug 2007
First Look

First Look: August 7, 2007

reversion to very early hiring or the use of a centralized matching system such as that used for medical residencies. We suggest, however, potential avenues by which the clerkship market could stabilize at something like its present... View Details

Keywords: Martha Lagace

20 May 2014
First Look

First Look: May 20

governance, human capital, and informational frictions help account for the variation in management. Publisher's link: http://www.nber.org/papers/w20102 August 2013 Review of Economics and Statistics Does Planning Regulation Protect... View Details

Keywords: Sean Silverthorne

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

consistent rate, related to the firm’s growth objectives, only works in a stable market, in a stable industry, in a stable region. “That’s a lot of ‘ifs,’” Chung says. Putting artificial intelligence to work Artificial intelligence—an array of approaches that rely on... View Details

Keywords: by Michael Blanding

November 2023
Article

Federated Electronic Health Records for the European Health Data Space

By: René Raab, Arne Küderle, Anastasiya Zakreuskaya, Ariel Dora Stern, Jochen Klucken, Georgios Kaissis, Daniel Rueckert, Susanne Boll, Roland Eils, Harald Wagener and Bjoern Eskofier

The European Commission's draft for the European Health Data Space (EHDS) aims to empower citizens to access their personal health data and share it with physicians and other health-care providers. It further defines procedures for the secondary use of electronic... View Details

Keywords: Analytics and Data Science; Cybersecurity; Information Management; Knowledge Sharing; Knowledge Use and Leverage; Health Industry

Read Now

01 Sep 2023
News

Case Study: The Home Team

roof and when it’s time to start saving for the next one. With that frame of reference, Kennealey listened to his friend over dinner and realized the systems he was having to replace weren’t lemons. They had simply run up against their... View Details

Keywords: Jen McFarland Flint; Real Estate

03 Mar 2009
First Look

First Look: March 3, 2009

Although we are not the first to argue in favor of a contingency perspective, we show that there remains much opportunity for information systems research to have a major impact on practice in this area.... View Details

Keywords: Martha Lagace

19 Aug 2009
Working Paper Summaries

The Optimal Taxation of Height: A Case Study of Utilitarian Income Redistribution

Keywords: by N. Gregory Mankiw & Matthew Weinzierl

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

in good faith, yet talks sometimes collapse because each side lacks trust in the other's competence and good intentions. One party might want to make a concession or share sensitive information in the hope of inspiring disclosures and... View Details

Keywords: by Deepak Malhotra

29 Jul 2013
Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

deployed systems did not." Second, capitalism tends to be self-correcting. When the free market does fail, the market itself steps in to correct the problem. For example, when investors lack information... View Details

Keywords: by Michael Blanding

2020
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Ecosystems and Complementarities

By: Carliss Y. Baldwin

The purpose of this chapter is to introduce two new building blocks to the theory of how technology shapes organizations. The first is a new layer of organization structure: a business “ecosystem.” The second is the economic concept of “complementarity.” Ecosystems are... View Details

Keywords: Business Ecosystems; Complementarity; Modularity; Information Technology; Organizations