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- All HBS Web
(2,572)
- People (7)
- News (476)
- Research (1,644)
- Events (16)
- Multimedia (6)
- Faculty Publications (655)
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- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
required to create and deliver a product or service, from procurement through conversion to distribution." In the following interview, Hayes explains why operations usually gets relegated to a support role and what needs to be done... View Details
Keywords: by Martha Lagace
- 18 Oct 2011
- First Look
First Look: October 18
audit firms can be associated with improved audit and reporting quality in client firms. Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank Authors:B. Staats and F. Gino Publication:Management Science... View Details
Keywords: Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including pricing), and people in operations... View Details
- 20 Mar 2017
- Book
Why Companies Are Placing Users at the Core of Their Innovation Strategies
Many in business long believed that product innovation sprung from inside their own companies—that is, until economist Eric Arthur von Hippel came along in the late 1970s. Von Hippel proposed that users were as important, if not more... View Details
Keywords: by Dina Gerdeman
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
dollars spent in the store not only increases the dollar value of the coupons received by the customer, but also yields higher redemption rates reflecting the massively improved relevance of the tailor-made offers to each individual... View Details
- 24 Oct 2005
- Research & Ideas
IPR: Protecting Your Technology Transfers
partners in countries with imperfect IPR. There are also implications for the global production decisions that multinational firms make. Improved IPR allows firms to shift technologically advanced activities... View Details
Keywords: by Cynthia Churchwell
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps... View Details
Keywords: by Sarah Jane Johnston
- 14 Feb 2005
- Research & Ideas
Desktop Search and Revenue Streams
to want more than one indexer on their hard drive." Rahul Lahiri, vice president of search and product management at Ask Jeeves, said improving the specificity of search results is the key to View Details
Keywords: by Julie Jette
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life, Professor Zaltman's ideas might... View Details
Keywords: by James Heskett
- 22 Jul 2008
- First Look
First Look: July 22, 2008
risk-adjusted infant mortality (n=1061). The effects of collaboration vary by goal. Collaboration in unit management increases the chance of mortality, while collaboration in routine production and in process View Details
Keywords: Martha Lagace
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
establishing a new market-driven personnel system, improving cross-functional collaboration, and simplifying product development. Steve Bennet was hired in 2000 as CEO at Intuit in large part because of his... View Details
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
Children in the United States today are at risk to live shorter lives than their parents. This sobering assessment is one reason big box retailer Target is investing $40 million this year to improve the health of communities around the... View Details
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
Continued success in diagnostic systems relies heavily on product innovation and software engineering. But Ludwig found that the DIS division had lost its edge—a key competitor had improved its own View Details
- 23 Jan 2007
- First Look
First Look: January 23, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407028 Embrapa Harvard Business School Case 507-019 Brazil's national agricultural research corporation, Embrapa, has developed an integrated crop and livestock production... View Details
Keywords: Martha Lagace
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
New research suggests that organizations wishing to avoid gender stereotyping in the hiring or promotion process-and employ the most productive person instead—should evaluate job candidates as a group, rather than one at a time. “The... View Details
Keywords: by Maggie Starvish
- 23 Mar 2010
- First Look
First Look: March 23
incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider changes in its... View Details
Keywords: Martha Lagace
- 03 Nov 2009
- First Look
First Look: Nov. 3
large private firms in the services sector. Rates of return also have remained stable over time and show low dispersion across sectors and across ownership groups within sectors. Download the paper: http://www.hbs.edu/research/pdf/10-030.pdf Can Higher Prices Stimulate... View Details
Keywords: Martha Lagace
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
Respondents to this month's column appeared to be about equally divided on these issues. John Inman commented, "I sometimes feel that we are racing to the bottom to provide products and services at ever lower pricing without... View Details
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
market. Efficient companies should be the ones that maintain their capacity, and the inefficient ones should shrink or be sold. The same principle is involved in new industries. Instead of subsidizing new companies, government should View Details
Keywords: by Martha Lagace & Hilah Geer
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
bring about much needed improvements in the control of schedules and costs for large defense engineering development and production programs. This study suggests that correcting the shortcomings in defense... View Details