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14 Jul 2008
Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

well.” Sarah Usdin says she founded NSNO "almost by accident" as she used her local and national education network to assist many charter school entrepreneurs who were launching schools right after the storm. As a former Teach For America corps member and... View Details

Keywords: by Sarah Jane Gilbert; Education

30 May 2000
Research & Ideas

Market Makers Bid for Success

horizontally. We also decided that while there are lots of companies with expertise in different verticals, our basic concept of using auctions to help buyers and sellers was exactly right and our pricing was right. While our executional... View Details

Keywords: by Staff; Web Services; Technology

26 Feb 2008
First Look

First Look: February 26, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608038 Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies Harvard Business School Case 808-088 Describes the issues facing a founder-CEO regarding building a board, assembling an... View Details

Keywords: Martha Lagace

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

thrive. Many companies in travel and service businesses reward frequent users by bestowing a status that allows them the privilege of high-value services. Take, for example, British Airways, which allows Executive Club members the... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

30 Jan 2018
First Look

January 30, 2018

company’s CFO, began to develop an entirely new retail model for Turkey—FILE, a discount supermarket. FILE would carry many more SKUs in larger stores and compete head-to-head with national and local supermarkets. Throughout the year, in their various View Details

Keywords: Sean Silverthorne

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

connections to other European networks, a failure in Swissgrid’s network could interrupt the supply of electricity in Switzerland and much of Europe. Meyer describes the periodic interactive risk workshops conducted at each business unit to identify, assess, and... View Details

Keywords: Sean Silverthorne