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  • 19 May 2009
  • First Look

First Look: May 19, 2009

provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply the first steps in repositioning and leading a company and industry through the crisis and in defining how business... View Details
Keywords: Martha Lagace
  • 17 Jul 2012
  • First Look

First Look: July 17

(2012) Abstract This paper summarizes research trends and opportunities in the area of managing air transportation demand and capacity. Capacity constraints and resulting congestion and low schedule reliability currently impose large View Details
Keywords: Sean Silverthorne
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

variables are you tracking? How are you creating accountability for performance on those variables? (4) What strategic boundaries have you set? Does everyone know what actions are off-limits? (5) How are you generating creative tension?... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

types of earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the following... View Details
Keywords: Martha Lagace
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

conceptualize an overarching model of how communities influence organizations. We suggest that because organizations are simultaneously embedded in communities and organizational fields, by accounting for both of these different levels,... View Details
Keywords: Martha Lagace
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

competitive workforces and attract other industry; that clean water and renewable energy can reduce their costs and improve their products; and that well-housed citizens make better customers. Lagace: How can managers put the advice in... View Details
Keywords: by Martha Lagace
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

named the CEO of the new group and has been tasked with coordinating the diverse activities of the three units to achieve JLL's broader goal of "customer excellence." One of Barge's first actions is to move the account... View Details
Keywords: Martha Lagace
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

minutes at minimal cost with no branding or design skills required. As it sets out to raise its Series B, the founders make some critical changes to their business model, moving to a subscription model and adding additional products and... View Details
Keywords: Dina Gerdeman
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

where top execs tested whether the current business model was robust enough for the challenges lying ahead. While LEGO has sold toys in Asia for three decades, there is serious potential to improve market share and maybe even outgrow North America and Western Europe,... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

behavior and practices led Enron down the path from truly innovative to fraudulent management? How could Enron’s board of directors have failed to detect the business, ethical, and legal risks embedded in the company’s aggressive financial strategies and View Details
Keywords: Martha Lagace
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

religiosity at the individual level and employing a religious prime. That is, the more religious people are, the less willing they are to follow through on novel purchase opportunities that arise during their grocery shopping trips. This effect is consistent with the... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2010
  • First Look

First Look: August 10

accountability within the company to try to transform it so that its people would align and come together as a team, holding themselves responsible to deliver results and committed to the long-term future. Purchase this... View Details
Keywords: Martha Lagace
  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
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  • 24 Apr 2012
  • First Look

First Look: April 24

minds of those responsible for governance. When a business is profitable and paying healthy dividends to its stockholders, fraudulent activities and accounting irregularities can go unnoticed. However, when revenue and cash flow decline,... View Details
Keywords: Carmen Nobel
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

situations that are heavily or completely determined by chance. We examine whether such overestimation of control persists in situations where people do have control. Our results suggest a simple model that accounts for prior findings on... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2016
  • First Look

November 22, 2016

Brain Sciences Vicarious Contagion Decreases Differentiation—and Comes with Costs By: Sezer, Ovul, and Michael I. Norton Abstract—Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2013
  • First Look

First Look: July 23

http://global.oup.com/academic/product/the-oxford-handbook-of-managerial-economics-9780199782956?cc=us&lang=en&tab=overview 2013 pub Infrastructure for Ore: Benefits and Costs of a Not-So-Original Idea By: Wells, Louis T., Jr... View Details
Keywords: Anna Secino
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

China‘s income inequality has risen rapidly over that same time frame, Vietnam‘s has only grown moderately. Structural and socio-cultural determinants fail to account for these divergent pathways. Existing political variables are also... View Details
Keywords: Martha Lagace
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

this ritualistic document filled with financial information, different types of narratives, and lots of pretty pictures. The amount of detail and the level of complexity in the financial section have grown considerably in response to the increasing onslaught of View Details
Keywords: by Staff
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

in as personal and amiable a way as possible, asks 10,000 customers to close their accounts every month. It's important to point out that this is out of a current base of about 6.5 million customers who give ING DIRECT the highest marks... View Details
Keywords: by Sean Silverthorne

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