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  • All HBS Web  (4,914)
    • People  (5)
    • News  (1,453)
    • Research  (2,969)
    • Events  (8)
    • Multimedia  (55)
  • Faculty Publications  (1,780)
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  • Video

Vimal Shah

Vimal Shah, Co-Founder and Chairman of Bidco Africa, discusses the group’s strategic approach to marketing soap products in Kenya, targeting the bottom of the pyramid market with multiple brands at different price points to compete with large multinationals such as... View Details
  • 03 Jun 2015
  • News

Can the Swiss Watchmaker Survive the Digital Age?

    María Michelena

    Keywords: Business Process Outsourcing; NGO
    • 2015
    • Chapter

    Framing the Game: How Brands' Relationships with Their Competitors Affect Consumer Preference

    By: Neeru Paharia, Jill Avery and Anat Keinan
    In this chapter, we explore how brands' relationships with their competitors affect consumers' preferences. Through a series of experiments, we show that the competitive context in which a brand operates can affect consumers' purchase interest and purchase frequency.... View Details
    Keywords: Brand Management; CRM; Customer Relationship Management; Marketing Strategy; Marketing; Brands and Branding; Customer Focus and Relationships; Competition; Consumer Products Industry
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    Paharia, Neeru, Jill Avery, and Anat Keinan. "Framing the Game: How Brands' Relationships with Their Competitors Affect Consumer Preference." Chap. 2 in Strong Brands, Strong Relationships, edited by Susan Fournier, Michael Breazeale, and Jill Avery. Abingdon, UK: Routledge, 2015.
    • November–December 2024
    • Article

    High-Status Teammates: Award Evaluation in the National Basketball Association

    By: Dominika Kinga Randle and Letian Zhang
    Social evaluations proceed in stages. First, judges filter a broad pool of candidates and pick a subset for detailed assessment. Then, the chosen group undergoes a closer examination, during which winners are selected. At both stages of the process, judges are... View Details
    Keywords: Performance Evaluation; Prejudice and Bias; Groups and Teams; Status and Position; Sports Industry
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    Randle, Dominika Kinga, and Letian Zhang. "High-Status Teammates: Award Evaluation in the National Basketball Association." Organization Science 35, no. 6 (November–December 2024): 2294–2308.
    • August 1997 (Revised March 1999)
    • Case

    VeriFone (1997)

    By: Richard L. Nolan, Anne Donnellon and Donna B. Stoddard
    VeriFone, a leading manufacturer of payment systems technology, was acquired by Hewlett-Packard in June 1997. The case describes the strategic challenges that VeriFone faces as it positions itself to compete in the Internet payment systems marketplace. View Details
    Keywords: Information Technology; Internet; Innovation Strategy; Technological Innovation; Business Strategy; Information Technology Industry
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    Nolan, Richard L., Anne Donnellon, and Donna B. Stoddard. "VeriFone (1997)." Harvard Business School Case 398-030, August 1997. (Revised March 1999.)
    • November 1991 (Revised April 1994)
    • Case

    Nucleon, Inc.

    By: Gary P. Pisano
    Nucleon is a small biotechnology company whose first potential product is about to enter clinical testing. Before Nucleon can begin clinical trials, however, its management must decide how and where to manufacture the product. Three options are being contemplated: 1)... View Details
    Keywords: Factories, Labs, and Plants; Entrepreneurship; Health Testing and Trials; Rights; Product Development; Production; Partners and Partnerships; Research and Development; Biotechnology Industry
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    Pisano, Gary P. "Nucleon, Inc." Harvard Business School Case 692-041, November 1991. (Revised April 1994.)
    • 28 Jan 2002
    • Research & Ideas

    Read All About It! Newspapers Lose Web War

    Many newspapers saw the emergence of the Internet as an attack on their core business, and responded with online products of their own. Unfortunately, says HBS professor Clark Gilbert, the papers failed to take advantage of the Web as a... View Details
    Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
    • May 16, 2016
    • Article

    Food Safety Economics: The Cost of a Sick Customer

    By: Dina Gerdeman and John A. Quelch
    Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

    Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
    Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; Insurance Industry; Public Administration Industry; Public Relations Industry; Retail Industry; Service Industry; Mexico; North America; United States; Canada
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    Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
    • 14 Apr 2020
    • News

    The Coronavirus Puzzle Boom Is Not Puzzling at All

    • 07 Mar 2023
    • Video

    Marie Curie: A Pioneer in Science

    • April 2006 (Revised November 2006)
    • Case

    Livedoor

    By: Robin Greenwood and Michael Schor
    The president of Fuji Television must decide how to respond to a competing bid for the shares of Nippon Broadcasting Systems (NBS). Livedoor, the other bidder, is a highly valued Internet company that has been accused of financial wizardry to keep its stock price high. View Details
    Keywords: Stock Shares; Internet and the Web; Ethics; Television Entertainment; Behavioral Finance; Corporate Finance; Media and Broadcasting Industry; Japan
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    Greenwood, Robin, and Michael Schor. "Livedoor." Harvard Business School Case 206-138, April 2006. (Revised November 2006.)
    • July 2014 (Revised August 2014)
    • Case

    AmazonFresh: Rekindling the Online Grocery Market

    By: Rory McDonald, Clayton Christensen, Robin Yang and Ty Hollingsworth
    More than a decade after the high-profile failures of several early online grocers, grocery remains the largest single U.S. retail category and one of the few that has not yet migrated online. Amazon began testing its grocery-delivery service, AmazonFresh, in Seattle,... View Details
    Keywords: Innovation; New Markets; Grocery; Operations Strategy; Innovation and Invention; Strategy; Emerging Markets; Learning; Service Operations; Internet and the Web; Business Model; Food and Beverage Industry; United States
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    McDonald, Rory, Clayton Christensen, Robin Yang, and Ty Hollingsworth. "AmazonFresh: Rekindling the Online Grocery Market." Harvard Business School Case 615-013, July 2014. (Revised August 2014.)
    • March 2016 (Revised October 2017)
    • Case

    Salesforce.com vs. Siebel (Abridged)

    By: David B. Yoffie
    Explores the phenomenon of software becoming a service. Salesforce.com has catapulted into the lead for offering a customer relationship management (CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to... View Details
    Keywords: Customer Relationship Management; Competitive Strategy; Software
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    Yoffie, David B. "Salesforce.com vs. Siebel (Abridged)." Harvard Business School Case 716-454, March 2016. (Revised October 2017.)
    • 27 Dec 2019
    • News

    Harvard Business School study: Structural issues in politics are impeding economic growth

    • June 2005 (Revised September 2006)
    • Case

    Oracle vs. salesforce.com

    By: David B. Yoffie and Alison Berkley Wagonfeld
    Explores the phenomenon of software becoming a service. Salesforce.com has catapulted into the lead for offering a customer relationship management (CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to... View Details
    Keywords: Customer Relationship Management; Competitive Advantage; Software; Web Services Industry; Information Technology Industry
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    Yoffie, David B., and Alison Berkley Wagonfeld. "Oracle vs. salesforce.com." Harvard Business School Case 705-440, June 2005. (Revised September 2006.)
    • March 1998 (Revised February 2001)
    • Case

    PlanetAll

    By: Jeffrey F. Rayport
    PlanetAll is a Web-based contact manager that automatically updates users' contact information. In early 1998, the young company must decide whether to compete with large Web sites and become a destination site or to become an enabling technology for other contact... View Details
    Keywords: Business or Company Management; Marketing Strategy; Internet and the Web; Information Technology; Business Startups; Web Services Industry; Information Technology Industry
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    Rayport, Jeffrey F., Michelle Toth, and Carrie Ardito. "PlanetAll." Harvard Business School Case 898-105, March 1998. (Revised February 2001.)
    • Jan 2016
    • Video

    Video: The Challenge of Shared Prosperity

    Professor Michael E. Porter and Professor Jan W. Rivkin discuss the findings of Harvard Business School’s 2015 Alumni Survey on U.S. Competitiveness, The Challenge of Shared Prosperity. Alumni are optmistic about the ability of U.S. firms View Details
    • May 2022
    • Case

    Honeywell: Transforming a Century Old Industrial

    By: William W. George, Michael Norris and John Masko
    In late 2021, Darius Adamczyk, Chairman and CEO of Honeywell is considering the changes he has made to the company since he took over the top leadership position in 2017. The company he had inherited from his predecessor, David Cote, was seen by most as a... View Details
    Keywords: Business Conglomerates; Transformation; Technological Innovation; Leading Change; Business Strategy; Mergers and Acquisitions; Business Organization; Aerospace Industry; Chemical Industry; Electronics Industry; Green Technology Industry; Industrial Products Industry; Technology Industry; North Carolina; New Jersey
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    George, William W., Michael Norris, and John Masko. "Honeywell: Transforming a Century Old Industrial." Harvard Business School Case 322-064, May 2022.
    • 14 May 2019
    • Video

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