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- All HBS Web
(2,288)
- People (8)
- News (844)
- Research (1,064)
- Events (8)
- Multimedia (14)
- Faculty Publications (395)
- 01 Dec 2020
- News
A New Approach to Contact Tracing
invention. What we’ve witnessed in these past months is so many health care workers and health care companies becoming instant entrepreneurs, and also public officials becoming... View Details
- 27 Jul 2016
- News
Breaking the Cycle of Poverty
greater good that we should be part of. “Because of HBS, I was able to bring management skills into the nonprofit world. We bring social workers into schools where children are dealing with so many barriers, most of which have to do with... View Details
- July, 2022
- Article
Telehealth Visits After Shoulder Surgery: Higher Patient Satisfaction and Lower Costs
By: Evan A. O'Donnell, Jillian E. Haberli, Andres Muniz Martinez, Daniel Yagoda, Robert S. Kaplan and Jon J.P. Warner
Purpose and Methods: The study compared the cost of telemedicine visits with in-person clinic visits for routine follow-up after common shoulder surgeries. It also evaluated the safety and patient experience with telemedicine visits. Time-driven activity-based costing... View Details
Keywords: Telehealth; Patient Satisfaction; Health Care and Treatment; Communication Technology; Health Industry
O'Donnell, Evan A., Jillian E. Haberli, Andres Muniz Martinez, Daniel Yagoda, Robert S. Kaplan, and Jon J.P. Warner. "Telehealth Visits After Shoulder Surgery: Higher Patient Satisfaction and Lower Costs." Journal of the American Academy of Orthopedic Surgeons Global Research and Reviews 6, no. 7 (July, 2022).
- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
their companies. If ever there was a time for leaders to be authentic, this is it. They need to be humble, open, and realistic about the health care and logistical challenges they are facing while using the best scientific and technical... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
Last month HBS Working Knowledge offered an excerpt from Redefining Health Care: Creating Value-Based Competition on Results, by Harvard Business School professor Michael E. Porter and Elizabeth Olmsted Teisberg. The U.S. healthcare... View Details
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
enhance cognitive performance. “Offices with the premier health story will get the premium rent and get the tenants, and the offices with a lagging health story will lag.” To convey to managers the benefits... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
whereas South Korea has 216 cases per million. "South Korea created a vast number of testing sites, which included not only big hospitals but local clinics and public health care facilities." What South Korea teaches us is that proactive... View Details
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
recruit, train, and employ community health workers throughout the country. The goal: to employ 5,000 new community View Details
Keywords: by Carmen Nobel
- 27 Apr 2018
- News
Placing Nurses Where They Are Needed
Alejandro Moreno (MBA 1988) is CEO of Nightingale Nurses, a service that provides traveling nurses to hospitals and health care facilities across the United States. In this interview, he talks about the advantages of flexibility and the... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
hours for every $100 donated. With the restaurant community struggling to keep their staff, Guo told WCVB that the organization is giving health care workers “what they need to... View Details
- 01 Mar 2009
- News
Model Patient
Rhenisch Rick Bern/Courtesy Commonwealth Health Insurance Connector Authority A community organizer during the 1960s, Madelyn Rhenisch was a pioneering advocate for better medical care for the people of... View Details
- 01 Mar 2025
- News
Venture: Time Heals All
Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse managers must take into consideration a host of... View Details
- 12 Dec 2022
- Research & Ideas
Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them
ask them whether a drug will “work in people like me.” Beyond the health and financial ramifications of overlooking large population segments, the research offers a call to action for drugmakers at a time when companies face pressure to... View Details
- 14 Dec 2015
- News
Building Platforms of Life for the World’s Poorest Children
and we have impact in thousands of communities with millions of children around the world who are largely vulnerable and left out of key health and education systems. “We do what I would call the ‘building... View Details
- 06 Jan 2017
- News
Mental Illness and the Workplace
community of people in the workforce, speaking out about their mental health conditions so that other people can get better. And basically, what we're trying to do is give an example for every View Details
- 01 Dec 2013
- News
Faculty Opinion: Making It Better
Image by Jezper by Regina E. Herzlinger Health care now represents some 18 percent of the American economy. With its costs continuing to rise, and with tens of millions uninsured, we in the United States are understandably preoccupied... View Details
- 24 Apr 2014
- News
Ron Shaich (MBA 1978)
with our own arms and legs.” With nearly 1,800 stores in 44 states and Ontario, Canada, the company and its franchisees employ about 80,000 workers and saw system-wide sales of nearly $4 billion in 2013. “Serving people is the most... View Details
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
knew the salaries of your peers, would you feel happier in a more equitable workplace? The answer to all these questions is often yes. But sometimes too much transparency can be a bad thing. Open-office designs can make workers less... View Details
Keywords: by Sean Silverthorne
- 01 Feb 2000
- News
No Place Like Home
housing is a problem that increasingly affects companies and employers, as well as the overall economy," says F. Barton Harvey (MBA '74), (see related story) chairman and CEO of the Enterprise Foundation, a nationwide housing and View Details
Keywords: Garry Emmons
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
employees clam up, the overall performance of an organization often suffers—and the effects can be dire, especially in an industry like health care. “Delivering patient care is one of those situations where timely speaking up can be a... View Details