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- All HBS Web
(2,814)
- People (12)
- News (877)
- Research (1,442)
- Events (12)
- Multimedia (10)
- Faculty Publications (794)
- Web
The 20th Century Zeitgeist - Leadership
each coming into play to a varying degree at different times. The best leaders can sense the winds of change and adapt with the times. Great American Business Leaders: 1910s 1920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s the 20 th Century Zeitgeist Demographics... View Details
- 07 May 2014
- What Do You Think?
How Should Wealth Be Redistributed?
left But an agenda that increases the rewards of work, encourages stable, engaged families and promotes healthy community institutions could be a shared political enterprise." Is wealth distribution a problem cause or symptom? What... View Details
Keywords: by James Heskett
- Web
Beth Clark | About
Elizabeth (Beth) Clark Bio As the Chief Information Officer at Harvard Business School (HBS), Beth Clark oversees the transformation and strengthening of enterprise IT, ensuring alignment with the School's reputation for excellence. Leading a team of 300 View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
to do now, and to have any hope of doing that, we need to be integrating the specialized domain knowledge that managers possess into these tools and systems.” Marketers have long envisioned the potential for technology to bring about a... View Details
Keywords: by Kristen Senz
- 14 Mar 2024
- Blog Post
IFC India: SELCO - Last Mile Solar Powered Energy for Rural India
impact within the community is designed to build ecosystems that deliver quality livelihood, health, and energy services at the last mile. During our visit, we had the chance to see and learn about several of their solar powered... View Details
- 29 Oct 2020
- Blog Post
Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)
in Winter 2019 I joined Deloitte’s Risk Advisory practice in Atlanta shortly after graduating from Emory with the goal of deepening my accounting expertise. At Deloitte, I designed and tested risk controls for leading Enterprise View Details
- March–April 2021
- Article
Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.
By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an... View Details
Keywords: Digital Tools; Social Media; Social Networks; Transactive Memory Systems; Augmented Intelligence; Artificial Intelligence; Social and Collaborative Networks; Gender; Equality and Inequality; Technology Adoption; Knowledge Management; Performance Improvement; Power and Influence; Organizational Change and Adaptation
Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
- April 2011 (Revised May 2011)
- Case
EMC2: Delivering Customer Centricity
By: Thomas Steenburgh and Jill Avery
This case introduces the concept of customer centricity and traces its development at EMC, the world's leading data storage hardware and information management software company. EMC's customers had historically relied on EMC salespeople to guide them through the... View Details
Keywords: Business Model; Interpersonal Communication; Customer Relationship Management; Knowledge Acquisition; Marketing Strategy; Organizational Change and Adaptation; Salesforce Management; Social and Collaborative Networks; Internet; Information Technology Industry
Steenburgh, Thomas, and Jill Avery. "EMC2: Delivering Customer Centricity." Harvard Business School Case 511-124, April 2011. (Revised May 2011.)
- Web
Funding Opportunities - Business & Environment
Campus Sustainability Innovation Fund : Supports projects that use Harvard’s campus or the neighboring community as a test bed for envisioning and piloting innovative solutions to sustainability challenges. Projects lead to the practical... View Details
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
Commonly used free and open source software (FOSS) is one of the most significant technological trends of the decade. After all, 80-90 percent of a typical application contains FOSS components. And that trend is only increasing with its... View Details
- March 2017 (Revised June 2019)
- Case
CEO Activism (A)
By: Michael W. Toffel, Aaron K. Chatterji and Julia Kelley
This case introduces CEO activism, a phenomenon in which business leaders engage in political or social issues that do not relate directly to their companies. The case uses several examples to describe why business leaders are engaging in CEO activism and the potential... View Details
Keywords: Leadership & Corporate Accountability; Environmental And Social Sustainability; Environment; Climate Change; Gender Equality; Communication Strategy; Moral Sensibility; Values and Beliefs; Leadership; Law; Rights; Risk Management; Media; Corporate Social Responsibility and Impact; Religion; Expansion; Strategy; Social Issues; Consumer Products Industry; Electronics Industry; Technology Industry; United States; Indiana; North Carolina
Toffel, Michael W., Aaron K. Chatterji, and Julia Kelley. "CEO Activism (A)." Harvard Business School Case 617-001, March 2017. (Revised June 2019.)
- 12 May 2021
- News
The First Five Years: Sophie Bai (MBA 2020)
regarding clubs, classes, activities, career decisions, and anything else. BB: “From speaking with Sophie, I can truly feel how supportive the community is and how plentiful the resources are at HBS. She also talked about the benefits of... View Details
- 01 Oct 1999
- News
Banking on Success
in your community and in the organizations that are important to you. When I think about the future, though, I look to John Whitehead (MBA 11/'47) as a terrific role model. After he left Goldman Sachs, he held a senior position in the... View Details
Keywords: Deborah E. Blagg
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
care needs, provide technology tools, and ensure they have what they need to safeguard their health. Communicate the context underlying salary or headcount reductions. How has the pandemic affected revenue?... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 01 Dec 2004
- News
Marquis Jet Takes Off
Allard: a three-year ascent to $240 million in revenues. Photo Courtesy Marquis Jet Marquis Jet may be flying high today, but just three years ago it was far from clear that the New York–based company’s innovative approach to private-jet travel would ever get off the... View Details
- 01 Oct 1999
- News
Eight Among Many: Alfred A. Checchi
on the line, Checchi had to somehow revive the company amid an industry-wide slump that saw six other airlines go bankrupt. Under his leadership, Northwest eventually did roar back to strength and profitability. "To lead our employees," Checchi says, "we had to give... View Details
Keywords: Garry Emmons
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
listen and communicate poorly, make cross-cultural gaffes, fail to respond effectively to hardball styles, and so on. One of the most common tactical errors arises when people become fixated on their bargaining "positions"... View Details
Keywords: by Martha Lagace
- 2016
- Chapter
User-Generated Content and Social Media
By: Michael Luca
This paper documents what economists have learned about user-generated content (UGC) and social media. A growing body of evidence suggests that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from... View Details
Keywords: User-generated Content; Crowdsourcing; Design Economics; Internet and the Web; Marketing; Economics; Media; Social Media
Luca, Michael. "User-Generated Content and Social Media." Chap. 12 in Handbook of Media Economics. Vol. 1B, edited by Simon Anderson, Joel Waldfogel, and David Strömberg. North-Holland Publishing Company, 2016.
- 11 May 2022
- Blog Post
MoMBAs: The Inspiring Student Mothers of HBS
Year: Second Mom of: Mia (3.5 years old), Leo (4 months) Pre-HBS Industry: Banking Post-HBS Industry: eCommerce What is the best part about being a mom at HBS? HBS is probably one of the best places on earth to raise children! The View Details
- March 2023 (Revised May 2025)
- Case
On
By: Ramon Casadesus-Masanell, Karolin Frankenberger and Sascha Mader
Founded in 2010, in just one decade, the Swiss company On had established itself as a main player in global sports footwear and apparel. Based on an unconventional strategy which one of the founders labeled as “obsessively distinct,” On grew its sales with a compound... View Details
Keywords: Brands and Branding; Business Growth and Maturation; Business Model; Business Startups; Business Strategy; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customer Focus and Relationships; Customer Satisfaction; Digital Marketing; Disruptive Innovation; Distribution Channels; Entrepreneurship; Environmental Sustainability; Global Strategy; Initial Public Offering; Innovation and Invention; Innovation Strategy; Market Entry and Exit; Marketing Strategy; Product Design; Product Development; Product Marketing; Social Media; Strategy; Supply Chain Management; Technological Innovation; Apparel and Accessories Industry; Consumer Products Industry; Manufacturing Industry; Retail Industry; Sports Industry; Europe; Switzerland; Germany; United States