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  • 07 Dec 2022
  • Blog Post

2022 Climate Symposium: Tackling Climate Together

The theme of the 2022 Annual Climate Symposium was “Tackling Climate Together” with a focus on the intersectionality of climate change and the critical need for businesses, individuals, policy makers, and consumers to come together to... View Details
  • April 1994 (Revised May 1995)
  • Case

Laura Ashley (A): A New CEO Takes Charge

By: Richard L. Nolan
In a turnaround situation, a new CEO must take actions in the short term to gain control and exercise executive leadership and lay groundwork to formulate a long-term strategy to rebuild a viable business. View Details
Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry
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    Christina R. Wing

    Christina Wing is a Senior Lecturer in the Technology and Operations Management Unit at the Harvard Business School. Her research focuses primarily on topics surrounding families in business, and the course she created, titled Demystifying the Family... View Details

    • February 2001 (Revised February 2002)
    • Case

    Estee Lauder and the Market for Prestige Cosmetics

    By: Nancy F. Koehn
    Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular... View Details
    Keywords: Fluctuation; Organizational Change and Adaptation; Market Entry and Exit; Entrepreneurship; Luxury; Business Strategy; Society; Beauty and Cosmetics Industry; United States
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      Karim R. Lakhani

      Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

      Keywords: biotechnology; communications; computer; health care; high technology; information technology industry; internet; pharmaceuticals; software; video games
      • October 2006 (Revised January 2008)
      • Case

      Allianz AG: Becoming a European Company

      By: Jay W. Lorsch and Alexis Chernak
      Focuses on the decision made by leadership at Allianz AG, the German insurance and financial services company, to complete a cross-border merger with the Italian insurance and financial services company, RAS. Allianz, however, could not complete the cross-border merger... View Details
      Keywords: Mergers and Acquisitions; Business Organization; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Governing and Advisory Boards; Laws and Statutes; European Union; Germany; Italy
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      • 07 Aug 2009
      • What Do You Think?

      Why Can’t Americans Get Health Care Right?

      and digest information, test ideas, define the purpose, and align it to a strategy (Akram Boutros, Jack Slagle, Nikos Mourkogiannis, among others). This all will require more leadership (Paul Karras, Phil Clark). There was general... View Details
      Keywords: by Jim Heskett; Health
      • October 1995
      • Case

      DISC (A) (Abridged)

      By: Nitin Nohria and Scott A. Snook
      Follows the development and implementation of fundamental organizational change in a large government bureaucracy. The case is set in the Defense Industrial Supply Center (DISC) and follows two senior leaders as they grapple with issues of fundamental change in a... View Details
      Keywords: Government Administration; Organizational Change and Adaptation; Restructuring; Transformation; Decision Choices and Conditions; National Security; Leadership Style
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      • January 2010 (Revised July 2011)
      • Case

      Hindustan Unilever Limited

      By: Thomas J. DeLong and Mona Srivastava
      This case illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a “leading from the middle” example. The story centers on the challenges faced by an HR manager at a factory who must meet organizational objectives while... View Details
      Keywords: Employee Relationship Management; Labor Unions; Leadership; Goals and Objectives; Managerial Roles; Conflict Management; Food and Beverage Industry; India
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      • June 2008
      • Case

      Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant

      By: C. Wickham Skinner and Heather Beckham
      Treadway Tire's plant in Lima, Ohio must confront strong job dissatisfaction and high turnover among its line foremen. The foremen are caught in the middle of an adversarial relationship between the union and management, and they must cope with the needs and interests... View Details
      Keywords: Superior ＆ Subordinate; Labor Relations; Work Force Management; Human Resource Management; Hiring; Job Satisfaction; Management; Leadership; Retention; Rank and Position; Organizational Culture; Change Management; Selection and Staffing; Satisfaction; Personal Development and Career; Labor and Management Relations; Manufacturing Industry; Auto Industry; Ohio
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      • Web

      Faculty & Research

      senior leadership team have made inroads to this end, including adjusting the company’s portfolio mix to higher-margin businesses and affirming and strengthening Greif’s strong culture. In partnership with the company’s board chair,... View Details

        Lakshmi Ramarajan

        Professor Ramarajan is the Diane Doerge Wilson Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Her research examines the management and consequences of identities in organizations.

        She teaches the... View Details

        Keywords: nonprofit industry
        • 21 Apr 2011
        • Research & Ideas

        Searching for Better Practices in Social Investing

        executive at eBay. "We live in a world where entrepreneurship drives massive change in the private sector, and we feel that can be true in the social sector." The Leadership Challenge As is the... View Details
        Keywords: by Carmen Nobel; Financial Services
        • April 2009
        • Case

        Invest Early: Early Childhood Development in a Rural Community

        By: Stacey M. Childress and Geoff Eckman Marietta
        Invest Early was an early childhood development partnership in rural northern Minnesota between 14 different organizations, which worked together through an advisory board, governing board, and leadership team in order to deliver coordinated early childhood services to... View Details
        Keywords: Early Childhood Education; Rural Scope; Management Teams; Managerial Roles; Organizational Change and Adaptation; Business and Community Relations; Partners and Partnerships; Social and Collaborative Networks
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        • 26 Aug 2020
        • Blog Post

        Two sides, same coin: How I left the Bay Area as an operator and returned as an investor

        leadership team for the Venture Capital and Private Equity Club and the Women in Investing Club. She will be returning to San Francisco after graduation to join Bessemer Venture Partners as a growth-stage investor. She hopes that sharing... View Details
        • January 2004 (Revised June 2004)
        • Case

        Citigroup 2003: Testing the Limits of Convergence (A)

        By: Lynda M. Applegate
        Examines Citigroup's strategic transition and highlights issues that its newly announced CEO Charles Prince will face as he assumes leadership of this global financial corporation upon the retirement of its charismatic CEO, Sandy Weill. View Details
        Keywords: Business Model; Globalized Firms and Management; Management Succession; Transformation; Banks and Banking; Banking Industry; Financial Services Industry
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        • February 2003 (Revised July 2005)
        • Case

        British Broadcasting Corporation (B): Making it Happen

        By: Rosabeth M. Kanter and Douglas A Raymond
        Greg Dyke, the new director general of the British Broadcasting Corp. (BBC), has launched an ambitious change program, called Making It Happen, with the objective of unlocking creativity, building a sense of common purpose, and encouraging collaboration throughout the... View Details
        Keywords: Change Management; Media; Organizational Change and Adaptation; Organizational Culture; Leadership Development; Competition; Creativity; Relationships; Media and Broadcasting Industry; United Kingdom
        Related
        • July 1993 (Revised June 1994)
        • Case

        Phil Knight Managing NIKE's Transformation

        By: Hugo Uyterhoeven
        Describes Nike's responses to market and competitive challenges as well as its attempts at an organizational transformation from unstructured entrepreneurial management to more formalized, professional management. Focuses on Phil Knight's leadership role. View Details
        Keywords: Entrepreneurship; Leadership; Managerial Roles; Organizational Change and Adaptation; Problems and Challenges; Competition
        Related
        • 15 Jan 2009
        • Sharpening Your Skills

        Sharpening Your Skills: Career & Life Balance

        individuals to change their way of thinking about themselves and their role in the world. There is a six-phase plan for recognizing and overcoming impasse, starting with feeling stuck and ending with finally taking action. Each phase has... View Details
        Keywords: Re: Multiple Faculty
        • 16 Dec 2013
        • HBS Case

        D’O: Making a Michelin-Starred Restaurant Affordable

        the restaurant, failing to fill seats nightly, starts operating at a loss. But then there's D'O, a restaurant in Cornaredo, Italy, that opened in 2003 and received a Michelin star only one year later. Under the leadership of chef and... View Details
        Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage