Publications

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

paper. The Research The researchers studied data from OutsourceCo (a pseudonym), a major provider of outsourced teleradiology services in the United States, with more than 1,400 client sites, mainly hospitals and radiology group... View Details

Keywords: by Paul Guttry; Health

01 Sep 2005
News

London Forum Highlights the Best of HBS

leaders. Evenings were filled with events providing exclusive access to some of London’s top cultural attractions. Dean Kim B. Clark’s presentation, coming just six weeks before his departure to become the new president View Details

Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services

September 2008 (Revised October 2008)
Case

Shareholder Activists at Friendly Ice Cream (A1)

By: Fabrizio Ferri, V.G. Narayanan and James Weber

Two activist investors, one a founder and one a hedge fund manager, seek to improve board oversight at a chain restaurant company. Prestley Blake founded Friendly Ice Cream in 1935 with his brother, and the two created a chain of full-service restaurants. In 1979, they... View Details

Keywords: Investment Activism; Governing and Advisory Boards; Lawsuits and Litigation; Business or Company Management; Business and Shareholder Relations; Conflict of Interests; Food and Beverage Industry; United States

26 Jan 2024
Blog Post

Career Advice from the Guests of the HBS Climate Rising Podcast

Supports Corporate Boards to Accelerate Climate Action “Find something you really love and then get good at it, really specialized. That specialized could either be in a subject matter - you could be an expert in water, methane, or lots... View Details

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

By the early 1980s, several high-income countries—including Switzerland, the United Kingdom, Australia, Canada, and New Zealand—had universal health insurance covering 100 percent of the population. Meanwhile, 40 years later, the United... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

October 2008 (Revised June 2010)
Case

Executive Pay and the Credit Crisis of 2008 (A)

By: V.G. Narayanan, Fabrizio Ferri and Lisa Brem

The credit crisis of 2008 placed compensation practices at publicly traded firms in the United States under scrutiny. This case examines perceived excessive pay and severance packages at several firms implicated in the credit crisis of 2008, the executive compensation... View Details

Keywords: Financial Crisis; Governing and Advisory Boards; Government Legislation; Executive Compensation; United States

23 Jan 2020
News

Managing the Trickiest Parts of a Family Business

June 2009
Case

The Role of the Audit Committee in Risk Oversight

By: Jay W. Lorsch and Kaitlyn Simpson

An audit committee chair considers how he can help his committee become more effective given the increasing regulatory demands on audit committees. He also wrestles with the lack of specificity in audit committee duties and whether his committee should take on... View Details

Keywords: Accounting Audits; Corporate Governance; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Laws and Statutes; Risk Management

Research suggests that well-run boards take the process of self-evaluation quite seriously, often using a combination of director surveys and personal interviews to assess the functioning and effectiveness of the board, its committees, and its individual members.... View Details

24 Mar 2017
News

Can Arianna Huffington Save Uber?

17 Mar 2017
News

Schwarzman on Blackstone and the Value of an MBA

(via Poets & Quants) (via Poets & Quants) Many b-school students covet a career like the one Steve Schwarzman (MBA 1972) has had. He became a managing director at Lehman Brothers when he was 31. Seven years later, he cofounded Blackstone,... View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises

April 2021
Case

Glass-Shattering Leaders: Michele Hooper

By: Boris Groysberg and Colleen Ammerman

Michele Hooper joined the board of the Dayton-Hudson Corporation when she was in her late thirties, becoming the company’s youngest director as well as the only woman and the only person of color in the boardroom. Such “firsts” were not unusual for Hooper, who had been... View Details

Keywords: Governing and Advisory Boards; Diversity; Corporate Governance; Personal Development and Career

25 Mar 2016
News

New Head of MBA Admissions Is 2013 Grad

Chad Losee Chad Losee Harvard Business School has announced that it has chosen Chad Losee (MBA 2013) to be its next managing director of MBA Admissions and Financial Aid. Losee will succeed Dee Leopold (MBA... View Details

01 Jun 2016
News

Research Brief: The High Cost of Election Expectations

than none at all. “When you set high expectations for voters, you’ve got to make sure you deliver on them. If you want democracy to work well, you need both the winners and the losers to be on board and accept the results.” “The Perils... View Details

Keywords: Erin Peterson

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

(iStockphoto/400tmax) While summarizing comments to this same question asked about Jack Welch in last month’s column (shown below), I received word of Frances Hesselbein’s death. Welch was regarded by many as the greatest CEO View Details

Keywords: Re: James L. Heskett

June 2001 (Revised July 2001)
Case

Boston Lyric Opera

By: Robert S. Kaplan and Dennis Campbell

The Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility in 1999, the board and general director recognize the need to develop a formal strategic planning and governance... View Details

Keywords: Balanced Scorecard; Strategic Planning; Arts; Growth and Development Strategy; Governing and Advisory Boards; Fine Arts Industry; Massachusetts

2010
Working Paper

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

By: Malcolm S. Salter

This paper describes how the gaming of society's rules by corporations contributes to the problem of institutional corruption in the world of business. "Gaming" in its various forms involves the use of technically legal means to subvert the intent of society's rules in... View Details

Keywords: Crime and Corruption; Civil Society or Community; Competitive Advantage; Earnings Management; Trust; Law; Performance; Investment Funds; Private Sector; Behavior; Relationships; Goals and Objectives