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  • All HBS Web  (8,859)
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  • March 2015
  • Case

The I-PASS Patient Handoff Program

By: Robert S. Huckman and Michael Norris
In 2015, the I-PASS Patient Handoff Program Team, led by six pediatricians around the U.S., had to determine the best way to disseminate their program that had been proven to reduce communication errors in patient handoffs in hospital settings. Should they turn it into... View Details
Keywords: Health Care; Hospitals; Operations Improvement; Entrepreneurship; Health Care and Treatment; Health Industry; United States
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Huckman, Robert S., and Michael Norris. "The I-PASS Patient Handoff Program." Harvard Business School Case 615-069, March 2015.
  • 2009
  • Case

What People Want (and How to Predict It)

By: Thomas H. Davenport and Jeanne G. Harris
Historically, neither the creators nor the distributors of cultural products such as books or movies have used analytics -- data, statistics, predictive modeling -- to determine the likely success of their offerings. Instead, companies relied on the brilliance of... View Details
Keywords: Product Development; Creativity; Customer Satisfaction; Forecasting and Prediction; Markets; Business Model; Publishing Industry; Motion Pictures and Video Industry
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Davenport, Thomas H., and Jeanne G. Harris. "What People Want (and How to Predict It)." 2009.
  • 01 Mar 2012
  • News

Putting Ghosts to Rest

where almost everyone was poor (living on less than $1 per day) and stuck on tiny hillsides. How on earth would this work? There were few people with the skills to care for the cows, little land for grazing,... View Details
Keywords: Chris Maloney; Animal Production and Aquaculture; Agriculture; Social Assistance; Health, Social Assistance
  • 02 Jan 2014
  • News

The Power to Change

Entrepreneur-in-Residence at Harvard Business School. Yet for all his big thinking, Wilcox doesn't necessarily view himself as a visionary. He says he's more the guy to help transform the Big Idea from mere brainstorm View Details
Keywords: Ralph Ranalli; Business and Environment Initiative; Scientific Research and Development Services
  • September 2013
  • Article

Converging to the Lowest Common Denominator in Physical Health

By: Leslie K. John and Michael I. Norton
Objective: This research examines how access to information on peer health behaviors affects one's own health behavior. Methods: We report the results of a randomized field experiment in a large corporation in which we introduced walkstations (treadmills... View Details
Keywords: Information; Behavior; Decision Choices and Conditions; Health; Health Industry
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John, Leslie K., and Michael I. Norton. "Converging to the Lowest Common Denominator in Physical Health." Special Issue on Health Psychology Meets Behavioral Economics. Health Psychology 32, no. 9 (September 2013): 1023–1028.
  • 11 May 2020
  • News

Why Leader’s Communications Don’t Connect And What To Do About It

  • 06 Aug 2008
  • News

Caution to the Winds

the octogenarian billionaire oilman, says it’s time to throw caution to the winds — literally. A big investor in wind power (a special research interest of HBS professor Richard Vietor), Pickens says he’s... View Details
Keywords: Garry Emmons
  • 24 Apr 2014
  • News

Connecting past to present

extensive resources into an easy option for families across the globe. “By leveraging technology, the Internet, and network-effect scale, we’ve sparked mainstream interest in family history by making it accessible View Details
  • March 2015
  • Case

Twine Health

By: Robert S. Huckman, Ariel D. Stern and Matthew G. Preble
In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details
Keywords: Health Care; Chronic Disease; Technology Adoption; Digital Health; Health Acceleration Challenge; Strategy; Disease Management; Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Health Industry; United States; Massachusetts
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Huckman, Robert S., Ariel D. Stern, and Matthew G. Preble. "Twine Health." Harvard Business School Case 615-068, March 2015.
  • 30 Jun 2020
  • What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

sufficiently sensitive to including Black students in the exchange of ideas basic to academic performance at HBS and other schools? Is a joint industry-business school effort needed View Details
Keywords: by James Heskett; Education
  • August 2015
  • Article

Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics

By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun
National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details
Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
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Tsai, Thomas C., Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom, and Raffaella Sadun. "Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics." Health Affairs 34, no. 8 (August 2015): 1304–1311.
  • July 2024
  • Article

Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings

By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic
This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details
Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry
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Liu, Jason B., Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia, and Andrea L. Pusic. "Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings." NEJM Catalyst Innovations in Care Delivery 5, no. 7 (July 2024).
  • 2023
  • Working Paper

Saving and Consumption Responses to Student Loan Forbearance

By: Justin Katz
How do households adjust savings and consumption in response to liquidity from debt relief? I study this question using policy variation induced by federal student loan forbearance in the 2020 CARES Act and an individual-level panel of daily financial transactions for... View Details
Keywords: Saving; Consumer Behavior; Borrowing and Debt; Interest Rates; Financial Liquidity; Personal Finance; Government Legislation
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Katz, Justin. "Saving and Consumption Responses to Student Loan Forbearance." SSRN Working Paper Series, January 2023.
  • 28 Feb 2025
  • News

Joy to the World

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Justin Pasquariello (MBA 2010), CEO of East Boston Social Centers, spent time in foster care as a child, living in more... View Details
  • 2009
  • Book

Boulevard of Broken Dreams: Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed and What to Do About It

By: Josh Lerner
In response to the financial crisis, governments are being far more aggressive in intervening to promote economic activity, a trend that shows little tendency of alleviating. This book looks at the experiences of governments in encouraging entrepreneurs and venture... View Details
Keywords: Economic Growth; Financial Crisis; Entrepreneurship; Venture Capital; Policy; Business and Government Relations
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Lerner, Josh. Boulevard of Broken Dreams: Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed and What to Do About It. Princeton University Press, 2009. (Winner of Axiom Business Book Award. Gold Medal in Entrepreneurship presented by Jenkins Group Inc. Winner of PROSE Award for Excellence in Business, Finance & Management “For Professional and Scholarly Excellence” presented by Association of American Publishers.)
  • 10 Oct 2018
  • News

Building Paths to Success

sector works.” Traill says. “In nonprofits, it’s important to have the conversation. They don’t care what you know; they want to know that you care. That resonated with me.”... View Details
Keywords: Jill Radsken
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

is going to a concert over the weekend can signal she cares on Monday morning by asking the employee about the show. “We often have very unreasonable expectations about how hard it is View Details
Keywords: by Michael Blanding
  • 09 Jul 2019
  • News

The Road to Impact

When he turned 50, David Offensend (MBA 1977) decided to make a change. He’d had a successful career in finance, but ever since his undergraduate days of studying public and international affairs at Princeton, Offensend planned that, one... View Details
Keywords: Lisa Scanlon Mogolov; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 16 Feb 2004
  • Research & Ideas

Marketing Wine to the World

example of how Old World wines can seem inaccessible to people. How can Old World wines become accessible to inexperienced consumers? A: Over the past decade, wineries around... View Details
Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
  • 22 May 2015
  • News

Children's Hospital set to expand

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