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  • June 2017 (Revised September 2021)
  • Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
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  • 19 Apr 2016
  • First Look

April 19, 2016

Business and Human Rights (GPs), Barrick not only moved to make efforts to provide restitution to the women involved, but also designed and rolled out a comprehensive set of policies designed to embed the protection of human rights into... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2013
  • First Look

First Look: August 6

  Publications August 2013 Cengage Learning Principles of Management. 1st ed By: Gulati, Ranjay, Anthony J. Mayo, and Nitin Nohria Abstract—Prepare your students, as managers, to confront today's challenges and opportunities that are more... View Details
Keywords: Anna Secino
  • 22 Feb 2024
  • News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club... View Details
Keywords: Margie Kelley
  • Web

Organizational Behavior Awards & Honors - Faculty & Research

Decade Award for “Taking Gender into Account: Theory and Design for Women’s Leadership Development Programs” (September 2011) with Herminia Ibarra and Deborah M. Kolb. Robin J. Ely : Awarded the 2021 Outstanding Practitioner-Orientated View Details
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

pieces you want to protect-the component on which you'll build the value-capturing part of your business-and the knowledge that you're going to put into the public domain. Let your users go to town on the open parts of the system, but be... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • Web

Charts & Statistics - Leadership

Escapism in radio serials Prohibition repealed Golden age of movies Influence: Medium-Low 40 1940 s 19 Patriotism soars GI Bill Influence: Medium-Low 50 1950 s 19 Social conformity McCarthyism Membership in organized religion soars Brown v. Board of Education... View Details
  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

short of their bonus targets. When they and their companies all react in the same, predictable way—taking big baths by maximizing the bad news—the cumulative effect is to exaggerate the economic weakness, perhaps deepening or extending the recession. Macroeconomic... View Details
Keywords: by Michael C. Jensen
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

sources of political risk: macroeconomic and policy turbulence, excessive bureaucracy, political instability, corruption, and violence. Employing NVivo coding, marked regional differences were identified. Macroeconomic and View Details
Keywords: Dina Gerdeman
  • 30 Aug 2016
  • First Look

August 30, 2016

technology: the desire to signal to others. We present a field experiment where participants can choose to give up money if they do not follow through with an action. When commitment choices are made public rather than kept private, we... View Details
Keywords: Carmen Nobel
  • Web

2024 Reunion Presentations - Alumni

economic research has examined the influence of policy movements on bank lending behavior, capital flows, and market responses in the public sector, the private equity industry—despite its substantial size... View Details
  • 06 Sep 2019
  • Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

of the 75 percent of his classmates who did not go on to college after high school. Ameen has spent much of his time in college working to change the social status quo. While an undergraduate at Columbia University, he worked in Harlem, teaching in View Details
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

relative importance of public agencies such as the National Institutes of Health (NIH) and different types of private firms in developing precision medicines. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53560... View Details
Keywords: Carmen Nobel
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

not be any sort of attack on this very fundamental right. On the other hand social media platforms still have an obligation to the public that they serve YouTube needs to redouble its efforts and be totally relentless in its quest to... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

(BRFSS) data on 2.3 million U.S. respondents, and Eurobarometer data that cover multiple business cycles over four decades. This research provides a new perspective on the welfare cost of business cycles, with implications for growth View Details
Keywords: Dina Gerdeman
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

But while corporate political actions such as lobbying can have a greater impact on environmental quality, they are ignored in most current sustainability metrics. It is time for these metrics to be expanded to critically assess firms based on the sustainability... View Details
Keywords: Dina Gerdeman
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

crisis management to plan for the future, but this is required to win. How will you reshape your organization's strategy to emerge from the crisis as the winner? Step 6: Create your company's image as the industry leader. With public... View Details
Keywords: by Martha Lagace
  • 02 Jul 2013
  • First Look

First Look: July 2

  Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match... View Details
Keywords: Anna Secino
  • 17 Jun 2002
  • Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

strong—and mainly Chinese-dominated—business class. In this context, FDI as well as public sector firms proved very valuable in a political sense. Huang stresses that he does not question the political rationale behind those View Details
Keywords: by Martha Lagace
  • Student-Profile

Hummy Song

I became passionate about health policy and operations management while I was working with community health worker programs in rural Uganda. I witnessed firsthand the gaps in coordination that needed to be bridged, and spent a lot of time... View Details