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  • June 1995 (Revised September 2019)
  • Teaching Note

Richardson Sheffield

By: Christopher A. Bartlett and Ashish Nanda
This note was prepared to aid instructors in the use of "Richardson Sheffield," HBS No. 392-089. The case traces Bryan Upton’s 20-plus years as managing director of a Sheffield-based cutlery company and describes the strategic and organizational actions he took to... View Details
Keywords: Development; General Management; Human Resources; Management; Leadership; Strategy; United Kingdom
Related
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

Lipsey, Lee G. Branstetter, C. Fritz Foley, James Harrigan, J. Bradford Jensen, Lori Kletzer, Catherine Mann, Peter K. Schott, and Greg C. Wright Abstract This report, prepared for the Committee on Economic Statistics of the American... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2024

Entrepreneurial Insights: 20 Minutes with an HBS Founder

Wondering how an MBA can help with your professional growth? Learn from HBS alumna, Ellen DaSilva (MBA 2017), how HBS helps prepare you for a career in entrepreneurship. View Details
  • Web

Leadership Initiative - Leadership

initiative, which explores the evolution of leadership development since HBS's founding and examines the broader teachings and research that have shaped HBS's leadership legacy. Letty brings a multidisciplinary professional preparation to... View Details
  • Web

Community Values | About

today includes a wide range of courses that deal with the issues of ethics and leadership. For example, Leadership and Corporate Accountability is an interdisciplinary course that draws on economics, law, psychology, and organizational behavior to help View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • February 2018
  • Supplement

Qualtrics (B)

By: Doug J. Chung and James M. Lattin
Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details
Keywords: Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation
Related
  • Web

California - Global

Workspan By: Rembrand Koning , Nicole Tempest Keller and Susan Wilner Golden In the fall of 2024, Abby Miller Levy (HBS ’01), co-founder and managing partner of Primetime Partners, was preparing to raise a second fund. Founded in 2020... View Details
  • Teaching Interest

Short Intensive Program (SIP): Effective Strategic Philanthropy

By: Brian L. Trelstad
Non-profit organizations and social enterprises play an important role in every country in the world: as laboratories for social innovation, as the delivery system for critical goods and services at scale, as the stewards of our cultural heritage, and as advocates for... View Details
  • June 2017
  • Case

Waze Connected Citizens Program

By: Mitchell Weiss and Alissa Davies
Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data. Since 2015, her program had enabled officials in Kentucky and elsewhere to... View Details
Keywords: Public Entrepreneurship; Waze; Public-Private Partnerships; Scaling Technology Ventures; Di-Ann Eisnor; Paige Fitzgerald; Noam Bardin; Ehud Shabtai; Cities; Traffic; Crowdsourcing; API; Scaling Innovation; Entrepreneurship; Public Sector; Information Technology; Transportation; Growth Management; Transportation Industry; Israel; Indonesia; United States; Brazil; Los Angeles; Kentucky
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  • 2013
  • Working Paper

NBC and the 2012 London Olympics: Unexpected Success

By: Stephen A. Greyser and Vadim Kogan
"The 2010 Vancouver Winter Games lost $223 million, astonishing for a 17-day event. Next year's London Summer Games, which cost a record Olympic rights fee of $1.18 billion, are expected to lose at least as much..." wrote Richard Sandomir in The New York Times. "NBC... View Details
Keywords: Success; Profit; Sports; Failure; Television Entertainment; Media and Broadcasting Industry; Sports Industry; Entertainment and Recreation Industry; Vancouver; Beijing; London; Brazil; Russia
Related
  • 13 Oct 2023

Entrepreneurial Insights: 20 Minutes with an HBS Founder

Wondering how an MBA can help with your professional growth? Learn from HBS alumna, Keta Burke-Williams (MBA 2021), how HBS helps prepare you for a career in entrepreneurship. View Details
  • 26 Jul 2023

Entrepreneurial Insights: 20 Minutes with an HBS Founder

Wondering how an MBA can help with your professional growth? Learn from HBS alumna, Kristina Hu (MBA 2022), how HBS helps prepare you for a career in entrepreneurship. View Details
  • Program

Value Creation Through Effective Boards

global governance challenges affect the business Improve governance processes relating to strategy, risk management, integrity, and oversight Prepare your board to react to crises and deal with exposure to risks Expand your personal and... View Details
  • Web

HBS - The year in Review

August. The program provides an overview of Harvard Business School and a window into research and research support at the School, the case method, and the classroom experience. Teaching faculty join study groups and practice preparing... View Details
  • Web

Develop Your Career Vision - Alumni

employers, preparing for an interview or exploring new industries, research is a critical part of any successful job search. Whether you are creating a target list of employers, preparing for an interview or... View Details
  • Web

Questioning, Listening & Responding - Christensen Center for Teaching & Learning

Teaching by the Case Method Questioning, Listening & Responding Preparing to Teach Leading in the Classroom Pre-Class Arrival Diversity and Inclusion Openings Cold Calling Questioning, Listening & Responding Transitions Closings Timing... View Details
  • 01 Sep 2023
  • News

Solving for Z

showed that 72 percent of Gen Zers were considering leaving their jobs in 2023, while a January 2023 study by management consultancy Oliver Wyman found that 70 percent of those who described themselves as “loyal” to their employers were nonetheless looking for new... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

always seem to see the white male as the best candidate, this might provide a hint. Book excerpt from Blind Spots: Why We Fail to Do What's Right and What to Do about It. Preparing To Decide: Anticipating The "Want" Self The... View Details
Keywords: by Sean Silverthorne
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

That kind of tacit knowledge is not easily captured in data and performance metrics, adds Sandino. “Amazon has been an expert on delivering non-perishable foods, but that is different than learning how to prepare certain foods, or knowing... View Details
Keywords: by Michael Blanding; Food & Beverage