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  • 09 May 2017
  • First Look

New Research and Ideas, May 9

Sadun Abstract—Many senior executives struggle to describe how they make strategic decisions. That’s a serious problem since the process for making strategic decisions can shape the strategy itself. To understand better how companies really make strategic choices, we... View Details
Keywords: Sean Silverthorne
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

and what companies can do. Interview has been edited for clarity and length. "Well over 50 percent of workers report they have some caregiving obligation." Harvard Gazette: There are 50 to 60 million caregivers in the nation. They make up... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 17 Apr 2012
  • First Look

First Look: April 17

interviews of over 80 individuals from 6 service delivery units and 8 support departments that provide them with equipment and supplies, we find that a lack of interconnectedness among interdependent departments-rather than errors or... View Details
Keywords: Carmen Nobel
  • 01 May 2007
  • First Look

First Look: May 1, 2007

of lower-level employees of a multiple identity organization. Using interview data, archival data, and longitudinal survey data, we detail the interplay between identities and identification in a non-profit organization, showing that... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

recruiters, interview with companies, and have private conversations with clients and team members (more on that later). Companies monitor productivity and goals, but in a world where COVID-19 has turned many companies into “federations... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 08 Jul 2014
  • First Look

First Look: July 8

companies in at least five ways: as a source of knowledge and expertise, as a sounding board and constructive critic, as a driver of accountability, as a stimulus for innovation, and as a resource for the full board. In an accompanying View Details
Keywords: Carmen Nobel
  • 17 Aug 2010
  • First Look

First Look: August 17

Management Journal (forthcoming) Abstract This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative... View Details
Keywords: Martha Lagace
  • 22 Oct 2013
  • First Look

First Look: October 22

Journal of International Business Studies Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams By: Hinds, Pamela J., Tsedal Neeley, and Catherine Durnell Cramton Abstract—Through an ethnographic study comprised of View Details
Keywords: Sean Silverthorne
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

commonly reach into their network of contacts for the expertise they need for a given company, she observed. Based on her interviews with around seventy people—VCs, MCs, and entrepreneur teams they were coaching—and several HBS case... View Details
Keywords: by Martha Lagace
  • 12 May 2009
  • First Look

First Look: May 12, 2009

the companies studied were interviewed by anyone in the C-suite. The result: About a third of promising new hires depart within three years of being recruited. As a remedy, the authors offer their best thinking about state-of-the-art... View Details
Keywords: Martha Lagace
  • 28 Jan 2014
  • First Look

First Look: January 28

ERM, but the studies are inconsistent and inconclusive, due, we believe, to an inadequate specification of how ERM is used in practice. Based on a 10-year field project, over 250 interviews with senior risk officers, and 3 detailed case... View Details
Keywords: Sean Silverthorne
  • 21 Dec 2010
  • First Look

First Look: December 21

of racial inclusion on boards of directors among large public corporations, and we draw upon in-depth interviews with key participants to gain insights into the mechanisms that are likely to have generated the patterns we detect in our... View Details
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

lover who played saxophone in high school, discussed what he learned from violinist Robertson in this interview with HBS Working Knowledge. Martha Lagace: What drew you to writing a business case that looks at the world of classical... View Details
Keywords: by Martha Lagace; Music
  • 23 Nov 1999
  • Research & Ideas

What’s Your Strategy for Managing Knowledge?

removing client-sensitive information, we develop 'knowledge objects' by pulling key pieces of knowledge such as interview guides, work schedules, benchmark data, and market segmentation analyses out of documents and storing them in the... View Details
Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
  • 23 Apr 2001
  • Research & Ideas

Market Research Meets the “People Factor”

Zaltman and Deshpandé started by conducting 16 separate interviews with managers and "research suppliers" from Fortune 500 companies and prominent research firms. The two then honed their inquiry further, mailing 800... View Details
Keywords: by Martha Lagace
  • 27 Sep 2016
  • First Look

September 27, 2016

subsidized by the organizations employing the executives that participate in them. To understand the ongoing transformation of the industry, we use a large database of interviews with participants in executive development programs at... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

so, it can improve performance and grow faster than an organization that does not conform to industry norms. As one founder I interviewed put it, "Customers are used to doing things in a certain way [with established organizations],... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

Fredberg, Michael Beer, Russell Eisenstat, Nathaniel Foote, and Flemming Norrgren Abstract We tend to assume that great leaders must make difficult choices between two or more conflicting outcomes. In an interview study with 26 CEOs of... View Details
Keywords: Martha Lagace
  • 26 Sep 2019
  • Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

to a Good Habit How Economic Clusters Drive Globalization Building Histories of Emerging Economies One Interview at a Time What non-cash benefits does your work provide you? Share your thoughts below. View Details
Keywords: by Danielle Kost
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

technologies, industries, and organizations. He has also conducted extensive research on the watch industry. Raffaelli weighs in below on everything from battery life to the Apple Watch's implications for the health care industry. Read an View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
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