Publications

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19 Nov 2001
Research & Ideas

Wrapping Your Alliances In a World Wide Web

less well defined in advance than those of the procurement cycle; there is, therefore, the added challenge of process definition before automation can take place. At present, View Details

Keywords: by Andrew McAfee

02 May 2016
Blog Post

5 Facts about Clubs at HBS

many options at HBS, participating in student-run clubs can be a great way both to explore interests and meet some of your closest HBS friends. Here are five things we think you should know. 1. Clubs are a... View Details

Alison Wood Brooks

Alison Wood Brooks is the O'Brien Associate Professor of Business Administration and Hellman Faculty Fellow in the Negotiation, Organizations & Markets Unit at Harvard Business School. She teaches a cutting-edge course in the MBA elective curriculum called "How... View Details

October 1998 (Revised February 2000)
Case

RealNetworks, Inc.: Converging Technologies/Expanding Opportunities

By: Lynda M. Applegate and Kirk A. Goldman

Highlights issues related to the impact of the Internet on industry and technology convergence. RealNetworks has succeeded in establishing its position as a market leader (over 90% market share) in the Internet streaming media segment. Can they maintain this position... View Details

Keywords: Outcome or Result; Opportunities; Competitive Strategy; Expansion; Internet; Information Technology Industry

Educators

07 Aug 2015
Research & Ideas

Obama’s Clean Power Plan: Can Nuclear Power Beat the Global Threat of Coal?

regarding the advancement of next-generation nuclear power systems. "The one thing that is holding us back is the NRC," he says. At the 21-minute mark, Lassiter reiterates the urgent need to present an... View Details

Keywords: by Carmen Nobel; Energy; Utilities

November 2002 (Revised February 2010)
Case

Intel Corporation: 1968-2003

By: Ramon Casadesus-Masanell, David B. Yoffie and Sasha Mattu

Describes three stages in Intel's history: the initial success and then collapse in DRAMs and EPROMs, its transition to and dominance in microprocessors, and its move to become the main supplier of the building blocks for the Internet economy. Allows a rich discussion... View Details

Keywords: History; Organizational Change and Adaptation; Internet and the Web; Information Technology; Competitive Strategy; Corporate Strategy; Industry Structures; Information Technology Industry; Technology Industry

Educators

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

Move over, venture cap. There's a new kid on the block. It's the business incubator, and it has the potential to remake the way businesses are launched in the Internet economy. Incubators are not really new, View Details

Keywords: by Kenneth Liss

July 1999
Article

An American Democracy Network: Factors Shaping the Future of On-line Political Campaigns

By: Sharon Docter, William H Dutton and Anita Elberse

Keywords: Internet and the Web; Government and Politics

Research Summary

Nonprofits and the Net

By: James E. Austin

This research examined the strategic use of the internet by existing nonprofit organizations and the creation of new internet based organizations that are operating in the social sector, particularly in the philanthropic segment. Resulting publications: 'The... View Details

20 Mar 2017
Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

pathway to entrepreneurship. These innovations feed into companies being formed as well. What’s happened in the last 15 years is that users can collaborate and form communities and amplify their innovation processes. That’s the new thing... View Details

Keywords: by Dina Gerdeman

September 2002
Case

Pura Vida Coffee

By: James E. Austin and Allen S. Grossman

Tells the story of two HBS graduates who sell gourmet coffee over the Internet to support an outreach ministry in Costa Rica. View Details

Keywords: Social Enterprise; Internet and the Web; Food and Beverage Industry; Costa Rica

Educators

2018
Book

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

By: Amy C. Edmondson

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation,... View Details

Keywords: Psychological Safety; Knowledge Economy; Teaming; Management; Organizational Culture; Innovation and Management; Learning

10 Dec 2012
Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

dangerous to share," John says. Creepy Questions Specifically, John and two colleagues from Carnegie Mellon set out to study a common contradictory attitude toward Internet privacy. On the one hand, studies show that Americans are wary... View Details

Keywords: by Carmen Nobel

May 1990 (Revised April 1991)
Background Note

Dirty Hands

By: Joseph L. Badaracco Jr.

A one-paragraph excerpt from a play by Jean-Paul Sartre. Describes in the words of one character, the ethical problem of "dirty hands": the problem that doing the morally superior thing in some circumstances inevitably involves doing some things that are morally wrong.... View Details

Keywords: Moral Sensibility; Management; Problems and Challenges; Personal Characteristics; Value

May–June 2023
Article

Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno

The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to... View Details

Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; E-commerce; Internet and the Web; Consumer Behavior; Policy; Retail Industry

Web

Activating a Legion of People | Social Enterprise | Harvard Business School

Activating a Legion of People When a company I was working for relocated to Omaha, I knew I wanted to stay in New York. I'd always imagined I'd do something in the nonprofit sector, but figured it would be at some point much later in my... View Details

2019
Working Paper

The Future of Executive Development: The CLO's Compass and The Executive Programs Designer's Guide

By: Mihnea Moldoveanu and Das Narayandas

Executive education worldwide has entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication—while the demand for managerial skills is growing. The forces of disintermediation, disaggregation, and decoupling are creating... View Details

Keywords: Digitalization; Executive Education; Disruption; Leadership Development; Management Skills; Curriculum and Courses; Internet and the Web; Design