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      • March 1987 (Revised October 1993)
      • Case

      Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

      By: W. Earl Sasser
      In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
      Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Food and Beverage Industry; Boston
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      Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
      • February 1987 (Revised November 1991)
      • Supplement

      Distillers Company plc (B)

      By: W. Carl Kester and Richard P. Melnick
      Keywords: Food and Beverage Industry
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      Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (B)." Harvard Business School Supplement 287-065, February 1987. (Revised November 1991.)
      • February 1987 (Revised November 1991)
      • Supplement

      Distillers Company plc (C)

      By: W. Carl Kester and Richard P. Melnick
      Keywords: Food and Beverage Industry
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      Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (C)." Harvard Business School Supplement 287-066, February 1987. (Revised November 1991.)
      • February 1987 (Revised November 1991)
      • Supplement

      Distillers Company plc (D)

      By: W. Carl Kester and Richard P. Melnick
      Keywords: Food and Beverage Industry
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      Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (D)." Harvard Business School Supplement 287-067, February 1987. (Revised November 1991.)
      • February 1987 (Revised November 1991)
      • Supplement

      Distillers Company plc (E)

      By: W. Carl Kester and Richard P. Melnick
      Keywords: Food and Beverage Industry
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      Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (E)." Harvard Business School Supplement 287-068, February 1987. (Revised November 1991.)
      • 1987
      • Book

      Food Policy in Mexico: The Search for Self Sufficiency

      By: James E. Austin and Gustavo Esteva
      Keywords: Food; Policy; Mexico
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      Austin, James E. and Gustavo Esteva, eds. Food Policy in Mexico: The Search for Self Sufficiency. Ithaca, NY: Cornell University Press, 1987.
      • December 1986
      • Case

      General Mills, Inc.: Manufacturing Year 2000 Task Force

      By: Ray A. Goldberg and Juan Enriquez-Cabot
      Keywords: Food and Beverage Industry
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      Goldberg, Ray A., and Juan Enriquez-Cabot. "General Mills, Inc.: Manufacturing Year 2000 Task Force." Harvard Business School Case 587-111, December 1986.
      • November 1986 (Revised December 1992)
      • Case

      Kentucky Fried Chicken (Japan) Ltd.

      By: Christopher A. Bartlett
      Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC's entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful.... View Details
      Keywords: Business Subsidiaries; Entrepreneurship; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Policy; Market Entry and Exit; Strategic Planning; Agency Theory; Perspective; Corporate Strategy; Food and Beverage Industry; Japan
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      Bartlett, Christopher A. "Kentucky Fried Chicken (Japan) Ltd." Harvard Business School Case 387-043, November 1986. (Revised December 1992.)
      • October 1986
      • Supplement

      Colonial Foods: Performance Appraisal Interview, Video Transcript

      By: Michael Beer and James G. Clawson
      Transcript for Video (9-884-518). View Details
      Keywords: Human Resources; Job Interviews; Food and Beverage Industry
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      Beer, Michael, and James G. Clawson. "Colonial Foods: Performance Appraisal Interview, Video Transcript." Harvard Business School Video Supplement 487-027, October 1986.
      • September 1986
      • Case

      Pure Foods Corp.: Aquaculture Project

      By: Ray A. Goldberg
      Keywords: Food and Beverage Industry
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      Goldberg, Ray A. "Pure Foods Corp.: Aquaculture Project." Harvard Business School Case 587-077, September 1986.
      • August 1986
      • Case

      Hannaford Brothers: Warehouse Inventory

      By: David E. Bell
      Keywords: Logistics; Management; Food and Beverage Industry; Food and Beverage Industry
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      Bell, David E. "Hannaford Brothers: Warehouse Inventory." Harvard Business School Case 187-041, August 1986.
      • August 1986
      • Case

      Creative Gourmets: Excellence Through Caring

      By: Ray A. Goldberg
      Keywords: Food and Beverage Industry
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      Goldberg, Ray A. "Creative Gourmets: Excellence Through Caring." Harvard Business School Case 587-064, August 1986.
      • 1986
      • Chapter

      Food Marketing Public Enterprises

      By: James E. Austin and Michael J. Buckley
      Keywords: Food; Marketing; Distribution; Public Sector; Government and Politics; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry
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      Austin, James E., and Michael J. Buckley. "Food Marketing Public Enterprises." In Marketing Perspectives of Public Enterprises in Developing Countries, edited by K.L.K. Rao.ICPE Monograph Series. Ljubljana, Yugoslavia: International Center for Public Enterprises in Developing Countries, 1986.
      • May 1986
      • Case

      U.S. Retail Coffee Market (A), Software Case

      By: Benson P. Shapiro
      Keywords: Food and Beverage Industry; United States
      Citation
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      Shapiro, Benson P. "U.S. Retail Coffee Market (A), Software Case." Harvard Business School Case 586-134, May 1986.
      • May 1986
      • Case

      Harris Seafoods, Inc., Software Case

      By: William E. Fruhan Jr.
      Keywords: Food and Beverage Industry
      Citation
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      Fruhan, William E., Jr. "Harris Seafoods, Inc., Software Case." Harvard Business School Case 286-094, May 1986.
      • May 1986 (Revised July 1995)
      • Case

      General Mills, Inc.: Yoplait Custard-Style Yogurt (A)

      By: John A. Quelch
      Yoplait's director of new product development is evaluating alternative line extensions including custard-style Yoplait. He must determine what additional research to recommend. Options include a mini-market test, a simulated test market and a fully-fledged test... View Details
      Keywords: Food; Product Development; Product Marketing; Food and Beverage Industry; United States
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      Quelch, John A. "General Mills, Inc.: Yoplait Custard-Style Yogurt (A)." Harvard Business School Case 586-087, May 1986. (Revised July 1995.)
      • May 1986
      • Supplement

      General Mills, Inc.: Yoplait Custard-Style Yogurt (B)

      By: John A. Quelch
      Yoplait's director of new product development is finalizing plans for the national introduction of custard-style Yoplait. Based on the results of a mini-market test and a BASES laboratory test market. View Details
      Keywords: Food; Product Launch; Product Development; Product Marketing; Food and Beverage Industry; United States
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      Quelch, John A. "General Mills, Inc.: Yoplait Custard-Style Yogurt (B)." Harvard Business School Supplement 586-088, May 1986.
      • 1986
      • Chapter

      Consumer Satisfaction with Food Products

      By: J. Quelch and S. Ash
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      Quelch, J., and S. Ash. "Consumer Satisfaction with Food Products." In World Food Marketing Systems, edited by Erdener Kaynak, 119–126. London: Butterworths, 1986.
      • April 1986
      • Supplement

      Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video

      By: Richard G. Hamermesh
      Presents Deborah Denenberg, general manager, answering questions about her successful turnaround of an ailing dinner theatre. View Details
      Keywords: Managerial Roles; Restructuring; Business Ventures; Arts; Entertainment and Recreation Industry; Entertainment and Recreation Industry
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      Hamermesh, Richard G. "Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video." Harvard Business School Video Supplement 886-523, April 1986.
      • spring 1986
      • Book Review

      Book Review of No Free Lunch: Food and Revolution in Cuba Today, edited by Medea Benjamin, Joseph Collins, and Michael Scott in Calories Count in Cuba

      By: James E. Austin
      Keywords: Food; Government and Politics; Cuba
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      Austin, James E. "Book Review of No Free Lunch: Food and Revolution in Cuba Today, edited by Medea Benjamin, Joseph Collins, and Michael Scott in Calories Count in Cuba." Caribbean Review (spring 1986).
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