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Show Results For
- All HBS Web
(1,508)
- News (235)
- Research (1,170)
- Events (2)
- Multimedia (6)
- Faculty Publications (431)
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
payoffs of e-commerce operational and capital investments are necessary to demonstrate the value creation of e-commerce initiatives and to obtain additional resources for critical e-commerce projects. The measures are essential to monitor the key View Details
Keywords: by Marc J. Epstein
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 21 May 2013
- First Look
First Look: May 21
Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn, and Jordi Quoidbach Abstract—In two field studies, we explore the impact of... View Details
Keywords: Sean Silverthorne
- 16 Apr 2012
- Research & Ideas
The Inner Workings of Corporate Headquarters
portfolio," says Stuart. "All that is premised on the coordinating role of the corporate headquarters and corporate staff positions." The key word is theoretically. As Stuart explains, there is actually very little empirical data about how a company's... View Details
Keywords: by Michael Blanding
- 29 Dec 2019
- Research & Ideas
Read Our Most Popular Research Stories of 2019
women back in the workplace. Now, researchers add a new twist: They can even cause women to question their own abilities. How Companies Benefit When Employees Work Remotely Letting independent workers choose their locations can boost... View Details
Keywords: by Sean Silverthorne
- 28 Sep 2017
- News
Alumni-Founded Aerospace Pioneer Orbital Acquired for $7.8 Billion
two years ago, and will make Northrop the fourth-largest Pentagon contractor. In a statement about the deal, Thompson said: “The unique alignment in culture and mission offered by this transaction will allow us to maintain strong operational View Details
- 01 Oct 2001
- Research & Ideas
Connecting With Nonprofits
activities as cause-related marketing programs, event sponsorships, special projects, and employee volunteer services. Integrative Stage. A smaller but growing number of collaborations evolve into strategic alliances that involve deep... View Details
Keywords: by James Austin
- 24 Jul 2018
- News
How Amy Hood Won Back Wall Street and Helped Reboot Microsoft
to the failing performance and then encouraging everyone to focus on making hard decisions quickly," says Microsoft President and Chief Legal Officer Brad Smith, whose office shares a small hallway with Hood’s. So what was the plan to... View Details
- 12 Oct 2006
- First Look
First Look: October 12, 2006
in late 2005. He thought the evaluation program was critical for permeating the vision and values throughout the bank and was eager to roll out the program to a larger number of employees next year. Pedersen wondered how he should improve... View Details
Keywords: Sean Silverthorne
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
they know well; but I am not certain that they’ve really considered the alternatives and what workplace would fit into their broader strategy. And then you have other companies and executives that went remote during the pandemic and are still scared to ask their View Details
- Web
Access & Use Baker Library | Baker Library
loan to eligible Harvard ID holders. Please visit the Harvard Library Borrowing page for more information on borrowing policies & procedures. Harvard Library: Borrow, Renew & Return Library Materials Proxy Accounts Faculty may sponsor up to three individuals to View Details
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details
- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
"That is a big mistake." Predictability allows everyone to know what the rules are, establishing an atmosphere of trust so that people can work together productively in an organization, Stevenson argues. Companies can provide more stable environments by, among other... View Details
- 21 Aug 2012
- First Look
First Look: August 21
Eccles, George Serafeim, and Jorge Amar Publication:Ideia sustentável (June 2012) Abstract An abstract is unavailable at this time. Read the paper: http://www.ideiasustentavel.com.br/2012/06/brasil-uma-sociedade-sustentavel/ Working PapersField Evidence on Individual... View Details
Keywords: Sean Silverthorne
- 01 Jun 2000
- News
Books
today's top executives must build organizations in which the new can constructively displace the old and where talented employees are encouraged to help formulate company strategy. "Successful e-leaders focus on two things: a new approach... View Details
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact... View Details
- 26 Mar 2013
- First Look
First Look: March 26
Publications International Marketing Review Achievement Motivation, Strategic Orientations and Business Performance in Entrepreneurial Firms: How Different Are Japanese and American Founders? By: Deshpandé, Rohit, Amir Grinstein, Elie... View Details
Keywords: Sean Silverthorne
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
perceived "seller's market," says Jim Heskett. As we select and train future leaders for all levels of our organizations, how much effort do we really spend assessing executive intelligence as opposed to personality and style? What's to Be Done About View Details
Keywords: by Sean Silverthorne
- 06 May 2014
- First Look
First Look: May 6
practice in the India market. The mission calls for continued financial performance and market leadership, as well as greater emphasis on healthy products, natural resource management, and employee... View Details
Keywords: Sean Silverthorne
- 29 Sep 2003
- Research & Ideas
Pride Goeth Before a Profit
requesting them. Still slated to lose their jobs, the workers built cars so efficiently that they earned the right to a new-car launch. And when the time came to shut the plant down, headquarters had to refuse: The employees at Wilmington... View Details
Keywords: by Theodore Kinni