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  • 02 Aug 2011
  • First Look

First Look: August 2

  PublicationsThe Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Press, 2011 Abstract The most effective managers have the... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

drive-through restaurant with low prices that appealed to working-class families. “The company has built its brand around family dining, so that is especially important to its culture,” explains Paine. Despite its ubiquity, McDonald’s managed to inspire View Details
Keywords: by Avery Forman; Food & Beverage
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

implies that these firms would find it especially difficult to increase the scale of their operations and grow. Hence, understanding the factors that influence growth in such firms would be a conservative test of growth in other firms. Such firms are found especially... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 02 Jun 2008
  • Research & Ideas

Spending on Happiness

next? A: We are now actively looking to work with more companies that are willing to be creative with how they encourage their employees to spend their bonuses, and companies that are willing to be creative... View Details
Keywords: by Sarah Jane Gilbert
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

actually being used in practice and how it can be further refined and improved. That kind of creativity can help companies stay away from the scrutiny of regulators and avoid negative headlines. “Ultimately, the goal should not simply be... View Details
Keywords: by Michael Blanding
  • 07 Aug 2017
  • Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

thinking that “the best” is based on easily quantifiable metrics like publication counts. In reality, we are in a creative field and should look for an environment that will help us thrive creatively. To find that environment, it helps to... View Details
Keywords: by Sean Silverthorne; Accounting; Education
  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

management to the wrong kinds of tasks. As he put it, " in places where creative solutions are needed time management or micro management is a difficult concept to grasp." Francis Wade said that "Our research reveals that... View Details
Keywords: by James Heskett
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details
Keywords: by Jim Heskett; Technology
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

Yet others viewed it as a means of getting more for less out of people, something to be tried when other approaches don't work. Howard Esbin likens it to "strategic scenario planning or futurism. The more one is able to ask 'what if' and 'why not', the more View Details
Keywords: by Jim Heskett
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

is an optimistic point of view. It is the idea that cultural diversity in work groups increases the pool of available resources—such as social networks, skills, and insights—to enhance the group's ability to be creative and solve... View Details
Keywords: by Martha Lagace
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

separates professional service firms from other businesses is that the employees are their most important assets. Yet professionals in any field — independent-minded, creative individuals—can be difficult to manage. In LPSF, we use an old... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 2008
  • Working Paper

The Internalization of Advertising Services: An Inter-Industry Analysis

By: Sharon Horsky, Steven C. Michael and Alvin J. Silk
The common perception appears to be that vertical integration of advertising services is more the exception than the rule in the U.S. advertising industry. This study investigates the extent of such outsourcing and examines inter-industry variation in the use of... View Details
Keywords: Advertising; Cost; Analytics and Data Science; Management Analysis, Tools, and Techniques; Service Operations; Creativity; Perception; Vertical Integration; Information Technology; Advertising Industry; United States
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Horsky, Sharon, Steven C. Michael, and Alvin J. Silk. "The Internalization of Advertising Services: An Inter-Industry Analysis." Harvard Business School Working Paper, No. 09-007, July 2008.
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

has to know the answer to four basic questions. Your setting for this span is determined by the kind of behavior you want to see. To ensure compliance with detailed directives, hold managers to narrow measures. To encourage creative... View Details
Keywords: by Robert Simons
  • 06 May 2015
  • Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

Khaire is a good barometer for such estimations, having deeply researched how value and markets are constructed around creative industries and products. In studying the modern Indian art market, for example, which was just starting to... View Details
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

be developed into team players? How do teams learn? How Does A Team Leader Win The Confidence Of The Group? How Team Leaders Show Support—or Not What does a team leader do so that employees know they are being supported? A Q&A with HBS professor and View Details
Keywords: Re: Multiple Faculty
  • 17 Jul 2012
  • First Look

First Look: July 17

  PublicationsPerspectives on the Social Psychology of Creativity Authors:Teresa M. Amabile and Julianna Pillemer Publication:Journal of Creative Behavior 46, no. 1 (2012) Abstract Scholars began serious... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

stardom is a team sport. It is not enough to think about hiring talented individuals, companies need to think about how those stars fit into their organization as a whole. The War for Talent continues even during these uncertain times. And companies are becoming more... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53941 forthcoming Harvard International Review Henry Kissinger and Robert Mugabe: The Forgotten Connection via a Remarkably Creative Negotiation By: Sebenius, James K. Abstract—When Robert... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

economic downturn. The sharing of customer information across units and its use in the creative process are key initiatives analyzed in the case. CEO Robert Polet joined the high-end fashion Gucci Group in 2004, after 26 years at one of... View Details
Keywords: Martha Lagace
  • 11 Feb 2015
  • Research & Ideas

Politicians Benefited From Using Toxic Loans

reassurance factor. If your friend is taking a risk, then you're more comfortable being in the same boat." And while the paper focuses on France, Vallée notes that municipal toxic loans were hardly an exclusive French phenomenon. "I think it was interesting to look at... View Details
Keywords: by Carmen Nobel; Financial Services
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