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  • All HBS Web  (3,253)
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  • 23 Apr 2008
  • Op-Ed

The Gap in the U.S. Treasury Recommendations

we could usefully draw on the experience of the United Kingdom with its Financial Services Authority (FSA), a body that replaced all of the previous institutionally oriented regulators. The FSA regulates all firms that perform a financial... View Details
Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services
  • 22 Feb 2000
  • Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

And, it might seem appropriate to ask, how do such philosophical questions relate to marketing? Zaltman's eponymous research tool, the Zaltman Metaphor Elicitation Technique, called ZMET for short, was designed to illuminate exactly these... View Details
Keywords: by Martha Lagace
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

https://cb.hbsp.harvard.edu/cbmp/product/517016-PDF-ENG Harvard Business School Case 817-028 Innovating Beyond Ochsner The Ochsner Health System has developed a proprietary software tool designed to treat hypertension. Built into the... View Details
Keywords: Sean Silverthorne
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

of diabetes; cardiovascular disease; cancer, spine and joint disease; and metabolic syndrome. One of the most important aspects of AHCA is the creation of designated accountable care organizations (ACOs). ACOs shift reimbursement away... View Details
Keywords: Re: Multiple Faculty; Health
  • 03 Jun 2014
  • First Look

First Look: June 3

prospect of marketing ExperienceFLX's business to a new customer base through Groupon was very appealing, the Falks found that designing a deal that met Groupon's requirements while still allowing ExperienceFLX to make money and without... View Details
Keywords: Sean Silverthorne
  • 18 Jun 2014
  • Research & Ideas

Leading Innovation is the Art of Creating ‘Collective Genius’

Meg Whitman, which led to a global micro-projects strategy. With eBay, Hill says, the authors wanted to show how Whitman's willingness to experiment with rapid prototyping "broke rules to get something done," and modeled such behavior for... View Details
Keywords: by Kim Girard
  • 04 Aug 2008
  • Research & Ideas

How Female Stars Succeed in New Jobs

Street, for example, are taking steps to overcome some of the barriers for women that you have noticed? Or does it appear that women need to continue designing their own strategies in order to thrive as professionals? A: Some investment... View Details
Keywords: by Martha Lagace; Financial Services
  • 11 Jun 2007
  • Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

Personalities Teixeira discovered the keys to attraction and retention through a series of lab experiments where participants viewed real ads that Teixeira selected from YouTube, while a camera recorded their facial reactions. They had... View Details
Keywords: by Carmen Nobel; Advertising
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

consumers to vote also engenders brand loyalty by giving users more of a sense of ownership over products. Once a company opens those floodgates, however, they are essentially making a series of promises with consumers, whether they know... View Details
Keywords: by Michael Blanding; Advertising
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and found that heavy View Details
Keywords: by Raymond Burke; Retail
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

Times has been a real leader on consumer demographic marketing. With 16 million registered users, nytimes.com is one of the only media sources that can let you customize an advertising message around rich contextual context with specific demographic cuts, e.g. male... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 28 Mar 2018
  • Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

must address a major design problem: Sophisticated investors have been gaming the system by applying specialized screening tools to scoop up the choicest loans with the lowest default rates, leaving less experienced investors with less... View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

Back in 2001, I wanted to test some theoretical predictions about negotiations versus auctions. At the time I was co-course head for the first-year required course on Negotiation at HBS, so I designed an elaborate View Details
Keywords: by Julia Hanna
  • 31 Jul 2012
  • First Look

First Look: July 31

Authors:Diwas KC, Bradley R. Staats, and Francesca Gino Abstract Learning from past experience is central to an organization's adaptation and survival. A key dimension of prior experience is whether an... View Details
Keywords: Carmen Nobel
  • 12 Oct 1999
  • Research & Ideas

Throwing Your Opponent: Strategies for the Internet Age

should "move rapidly to uncontested ground to avoid head-to-head combat. They need to look for opportunities where they can pioneer and then make it hard for other players to get in." Netscape acted on this principle in the opening round of the browser wars when,... View Details
Keywords: by Daniel Penrice
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

were compliant (that is, 52.8% under treatment). Fifty-five (18%) had normal blood pressure readings (BP under control). The data also demonstrated higher prevalence (39%) of hypertension among tobacco users compared to non-users (28%)... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

countries, we show that prosocial spending is consistently associated with greater happiness. To test for causality, we conduct experiments within two very different countries (Canada and Uganda) and show that spending money on others has... View Details
Keywords: Sean Silverthorne
  • 17 May 2011
  • First Look

First Look: May 17

transaction data from a Japanese bank's home loan application processing line. We find that over the course of a single day, specialization, as compared to variety, is related to improved worker productivity. However, when we examine workers' View Details
Keywords: Sean Silverthorne
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