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- All HBS Web
(2,259)
- People (4)
- News (660)
- Research (1,179)
- Events (2)
- Multimedia (52)
- Faculty Publications (660)
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- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
It’s the new way of comparison shopping in the age of large language models (LLM): Tapping into AI-driven search engines for research and advice on which products to buy. But can consumers trust the recommendations to be impartial? New... View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
immense cost to individuals, and the economy in general, of a loss of trust in our business institutions and those who lead them. We know a few things on which to base a judgment. First, any organization can best avoid loss of... View Details
Keywords: by James Heskett
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
want the right to go after that money? This doesn't mean you don't trust your top executives. It's just good sound governance, good sound executive pay practice. It's not personal. Expensing options created a level playing field. Before,... View Details
Keywords: by Roger Thompson
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
idea that we must all accept some ‘new era’ in which privacy is gone Being able to discuss, with a trusted friend at least, is the kind of freedom that makes us a great county. Giving up this right is a very bad idea.” On the other hand,... View Details
- 29 Apr 2015
- Lessons from the Classroom
Use Personal Experience to Pick Winning Stocks
Angie [Hicks, MBA 2000] herself. To their credit, the students stuck to their guns." Having other investors you trust critique your stock pitches can be important not only for investment managers, but also for individual investors,... View Details
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
workers by catching them on technical mistakes and telling them how to do something the right way. "You can see how that would erode the staff's trust in management," Tucker says. "A worker might think, 'Leadership just... View Details
- 22 Apr 2002
- Research & Ideas
Work, Family, Private Life: Why Not All Three?
pain and so much hurt and not a great deal of trust between people in general—and certainly not between the sexes—we now make a love a cerebral pursuit. "I call it aristocratic love. We have lost the capacity to fall in love, for... View Details
Keywords: by Martha Lagace
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
can. It’s that people trust the name. In markets with significant scope for differentiation, it’s easier to join the leading companies that dominate world trade. But if you are in white goods, it is all incremental improvement and... View Details
Keywords: by Sean Silverthorne
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
Starved for capital in an environment where all the usual money sources had dried up, many major commercial property owners took their companies public in the form of real estate investment trusts (REITs), heretofore a little-used option.... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
purchase interest. Specifically, building on the psychology of disclosure and trust, we posit that cost transparency, insofar as it represents an act of sensitive disclosure, fosters trust. In turn, this heightened trust enhances... View Details
Keywords: Dina Gerdeman
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
would reduce Shift’s labor per transaction and thereby improve the venture’s unit economics and its scalability, Shift might risk undermining users’ trust by handing off responsibility for critical tasks. Purchase this case:... View Details
Keywords: by Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
record (EMR) data. Their expertise in analytics, access to demographic and location data, as well as large consumer bases, led Dulin to consider which players consumers would trust to integrate their healthcare data in the future and what... View Details
Keywords: Sean Silverthorne
- 01 Feb 2011
- First Look
First Look: Feb. 1
accountability once a problem of trust arises-a scandal in the sector or in their own organization, questions from citizens or donors who want to know if their money is being well spent, or pressure from regulators to demonstrate that... View Details
- 15 Oct 2008
- First Look
First Look: October 15, 2008
link individuals with crime scenes and fathers to their children. Special problems of trust have arisen, because the domain of scientific practice termed 'DNA typing' emerged in a commercial context, and its results serve as the basis for... View Details
Keywords: Martha Lagace
- September 2019 (Revised August 2020)
- Case
Engineering an Inclusive Bioeconomy
By: Tarun Khanna, Raffaella Sadun and Susie L. Ma
In 2019, entrepreneur Juan Carlos Castilla-Rubio was developing a project he hoped could generate and share wealth from the natural resources of the Amazon without destroying those resources. His idea, called Earth Bank of Codes (EBC), would create a library of the... View Details
Keywords: Decision Making; Development Economics; Entrepreneurship; Innovation and Invention; Intellectual Property; Emerging Markets; Market Design; Marketplace Matching; Science; Genetics; Natural Environment; Environmental Sustainability; Climate Change; Social Enterprise; Strategy; Strategic Planning; Information Technology; Ownership; Social Psychology; Trust; Society; Biotechnology Industry; South America; Amazon Basin
Khanna, Tarun, Raffaella Sadun, and Susie L. Ma. "Engineering an Inclusive Bioeconomy." Harvard Business School Case 720-356, September 2019. (Revised August 2020.)
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
“I’m here for you.” The point may seem trite but it reflects the importance of our ability to trust in our relationships. We each should do our best to keep our relationships reliable and predictable, to be someone on whom others can... View Details
- 28 Apr 2003
- Research & Ideas
Shareholders Key to Corporate Reform
sense of accountability. The expectation is that, by affixing his or her name to the document, the CEO will verify its accuracy by asking more rigorous questions: Do I trust the level of analysis? Am I getting the right advice from the... View Details
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
the West will fail. To succeed, they need to build trust within the existing structures—and this book shows how it's done Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53925 in press Proceedings of the National Academy... View Details
Keywords: Dina Gerdeman
- June 2025
- Case
(Family) Size Matters: Nico Oprée and the Decreasing Power of Family Unity over Time
By: Lauren Cohen, Octavian Graf Pilati, Dominik V. Eynern and Sophia Pan
Nico Oprée, a fourth-generation (G4) member of his family’s heavy manufacturing business, found himself reflecting on how the firm would navigate a deepening shareholder conflict. While the second generation (G2) had managed the business in harmony, dynamics shifted... View Details
Keywords: Ownership; Family Businesses; Family; Family Functioning And Support; Family Business; Family and Family Relationships; Family Ownership; Acquisition; Governance; Resignation and Termination; Leadership Style; Management Succession; Size; Negotiation Offer; Private Ownership; Business and Shareholder Relations; Trust; Conflict of Interests; Conflict Management; Manufacturing Industry; Germany
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
Trust Organizational Behavior and Human Decision Processes Alisa Yu, Justin M. Berg, and Julian Zlatev “People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet, little is known about the... View Details