Tools - Publications - Faculty & Research

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

Glaeser, Kominers, and Harvard doctoral candidate Andrew Hillis further honed the algorithm to develop a tool for the City of Boston. After officials were asked to identify health violations of the most concern, the researchers and Boston... View Details

Keywords: by Michael Blanding; Consumer Products

29 Sep 2011
Sharpening Your Skills

Sharpening Your Skills: Leveraging Intellectual Property

a cure-all, but rather as a tool with both strengths and weaknesses. The increasing use of patent pools to share technology is one method for firms to avoid costly litigation arising from overlapping patent awards. How Should I Think... View Details

Keywords: Re: Multiple Faculty

04 Jul 2016
Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

not pursued.” To be clear, the o-Lab is not out to question the value of business consultants or CEOs. Rather, it aims to illustrate the value of the tools of business research. “If we, the HBS faculty, are going to claim that we have... View Details

Keywords: by Carmen Nobel

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

Organizations: Chapter 7 The Value Structure of Technologies, Part 2: Technical and Strategic Bottlenecks as Guides for Action By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to present analytic tools based on functional... View Details

Keywords: Dina Gerdeman

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

was "jail broken"—allowing developers to create homegrown tools for writing applications for the iPhone—it became quite apparent that there was a significant untapped need among thousands of developers to create applications. Apple... View Details

Keywords: by Sean Silverthorne; Technology

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

venues of care and caregivers, and tools and systems that help and allow patients to be more effectively involved in their own care. To date, our prevailing model of innovation has been that knowledge flows into medical and nursing... View Details

Keywords: by Martha Lagace; Health

28 Aug 2007
First Look

First Look: August 28, 2007

Merchants Bank Harvard Business School Case 307-081 Founded in 1987, China Merchants Bank (CMB) is a pioneer in the use of technical innovation and IT as a competitive tool in the rapidly evolving Chinese banking sector. With a relatively... View Details

Keywords: Martha Lagace

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Ariel D. Stern: For leaders, digital tools expand and enhance services Some of the most successful organizations will use digital... View Details

Keywords: by Danielle Kost

05 Jul 2022
Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

not just because it’s ‘free.’ You’ve left completely unaddressed the key point that many, many companies use other MS products, particularly Outlook/Exchange email, and that using Teams simplifies the IT and business management of companies’ View Details

Keywords: by Danielle Kost

31 Jan 2005
Research & Ideas

Rethinking Marketing’s Conventional Wisdom

generating goodwill in a nonaggressive way. Q: You write a lot about interactions between humans and technology. Are computers the perfect tool for customized marketing? A: The tailoring of messages via computer technology to a person's... View Details

Keywords: by Garry Emmons; Service

17 Feb 2003
Research & Ideas

Rating Fund Managers by the Company They Keep

Many tools for rating the performance of mutual funds and their managers rely heavily on past performance. But what about the future? Now comes a system devised by Randolph B. Cohen and Joshua D. Coval of Harvard Business School, and... View Details

Keywords: by Ann Cullen

20 Dec 2004
Research & Ideas

How an Order Views Your Company

management provided a new tool to increase customer satisfaction. Because the order is an extension of the customer, it needed to be treated particularly well. The focus on order cycle management enabled companies to become much more... View Details

Keywords: by Sarah Jane Johnston

14 Feb 2005
Research & Ideas

Desktop Search and Revenue Streams

efforts to refine search capabilities. With that in mind, panel moderator Thomas R. Eisenmann, associate professor of Entrepreneurial Management at HBS, noted that the next wave in search tools is going beyond material on the World Wide... View Details

Keywords: by Julie Jette

04 Sep 2001
Research & Ideas

Five Questions for Max Bazerman

interests of society to engage in self-serving behaviors, often simply for the sake of winning a high-profile political battle. We hope that our book gives our readers the tools they need to evaluate politicians on the extent to which... View Details

Keywords: Re: Max H. Bazerman

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

Internet. "The more tools you have in your tool kit, the more chance you'll have to succeed." "Whatever area they choose," Krasnow said of would-be entrepreneurs, "they've got to... View Details

Keywords: by John S. Rosenberg

02 Sep 2014
First Look

First Look: September 2

because everything around it changes how it will work. There's nothing wrong with the tools we have at our disposal, but their application requires contextual intelligence: the ability to understand the limits of our knowledge and to... View Details

Keywords: Sean Silverthorne

02 Jul 2001
Research & Ideas

George C. Lodge

as a multidisciplinary analytical tool for comparing countries and understanding change within a particular nation. In his award-winning 1975 book, The New American Ideology, and nine years later in The American Disease, Lodge urged... View Details

Keywords: by Staff

23 May 2000
Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

counting on to drive sales over the next few years might not be forthcoming. Corporate downsizing is hardly anything new. Indeed, in recent years it has often been management's tool of choice for improving competitiveness. Ironically, new... View Details

Keywords: by Peter K. Jacobs

04 Dec 2018
First Look

New Research and Ideas, December 4, 2018

internationally acclaimed experts, have curated this timely volume to help newcomers and seasoned researchers alike to rapidly comprehend a diverse set of thrusts and tools in this rapidly growing cross-disciplinary field. The Handbook... View Details