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  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

adopting the latest high-quality technology in vehicles and factories is often put forth as a solution. But HBS assistant professor Daniel Snow, who studies the application of new technology, offers a... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

high grade to several of the countries in East Asia. It puts technology at the center of the story. The real winners, in our view, over the long term are those countries that are able to sustain high rates of innovation. For middle-income... View Details
Keywords: by Staff
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

technologies is particularly great" for GM. 77 One way GM is attempting to become more like Dell is by selling cars online. 78 Toward the end of 2000, GM began testing its consumer Web site, GMBuyPower.com, to bring customers online... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 25 Oct 2016
  • First Look

October 25, 2016

understanding of how consumers adopt innovations with how firms effectively acquire, serve, and retain customers. The result is a lens through which to view the commercial potential of innovations and a powerful vehicle for placing a... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

April 4, 2019 Palgrave Macmillan Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity By: Mills, Karen G. Abstract—Fintech, Small Business & the... View Details
Keywords: Dina Gerdeman
  • 21 Jul 2009
  • First Look

First Look: July 21

analysis (CBA). Many of their specific comments are accurate, useful, and insightful. At the same time, we believe they have misrepresented cost-benefit analysis and have reached a set of conclusions that are misguided and, if adopted... View Details
Keywords: Martha Lagace
  • 05 May 2015
  • First Look

First Look: May 5

likelihood that non-compliant practices are detected, and the likelihood that detected violations are punished. However, the type of regulatory regime-compliance-based or "pay-to-pollute"-and three important cost thresholds also drive firm response: i) the... View Details
Keywords: Carmen Nobel
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

hyper-connected global economy—ongoing recovery from the global financial crisis, the rise of emerging economies, deeper cross-border integration, technological change, and growing wealth and income inequality within countries. These... View Details
Keywords: Dina Gerdeman
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS.... View Details
Keywords: by Paul Guttry
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

Authors:Mary J. Benner and Mary Tripsas Publication:Strategic Management Journal (forthcoming) Abstract New industries sparked by technological change are characterized by high technological, market, and competitive uncertainty. In this... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2012
  • What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

skills, and engineering capabilities" resulting from the clustering of universities, suppliers, and manufacturers in industries such as biotechnology, electronic components, and semiconductors in which rapidly-developing innovations in processes and process View Details
Keywords: by James Heskett; Manufacturing
  • July 2002 (Revised August 2002)
  • Case

Washington Hospital Center (B): The Power of Insight

By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied considers how to take a major technical innovation beyond his own department into a large hospital system. Reviews how proprietary information systems became indispensable in the department of emergency medicine and what it took to introduce the change... View Details
Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Adoption; Health Industry; District of Columbia
Citation
Educators
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Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (B): The Power of Insight." Harvard Business School Case 303-020, July 2002. (Revised August 2002.)
  • 06 Oct 2015
  • First Look

October 6, 2015

technology and improved digital communication have been explored in a variety of contexts, the impact on economic activity—from consumer and entrepreneurial behavior to the ways in which governments determine policy—is less well... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2011
  • First Look

First Look: April 12

management practices. Using data for 58 countries, we show that after the adoption of mandatory sustainability reporting laws and regulations, the social responsibility of business leaders increases. We also document that both sustainable... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

for developing cases.) The best cases describe real, not fictitious, organizations and real business issues. Within the business school, cases had become the dominant mode of instruction by the mid 1930s, and acceptance was equally swift outside. By 1922 casebooks had... View Details
Keywords: by David A. Garvin
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

issues facing financial institutions in the Internet age. "Banks have often been slow to adopt technology and to change what they do," she observes. "But the competition that the online banks are sparking is... View Details
Keywords: by Susan Young
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate By: Leonardi, Paul, and Tsedal Neeley Abstract—Workplaces have adopted internal social tools—think stand-alone technologies such... View Details
Keywords: Carmen Nobel
  • 14 Apr 2015
  • First Look

First Look: April 14

Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing managerial practices requires complementary changes in the... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2010
  • First Look

First Look: June 2

examining a unique dataset consisting of over 150,000 pages of documents relating to 102 business disputes. We find that the level of contractual detail affects the type of dispute resolution approach that is adopted when conflict arises,... View Details
Keywords: Martha Lagace
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

achieve its success—and to identify how those practices could be codified and adopted elsewhere. "Health care started out with largely independent practitioners and a limited body of knowledge," says Adler-Milstein. "Given the changes... View Details
Keywords: by Julia Hanna; Health
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