Talent and Talent Management - Publications - Faculty & Research

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

Management That Works: How to Sell in a World That Never Stops Changing, Cespedes, a senior lecturer at Harvard Business School, offers research-based insight and context, and... View Details

Keywords: by Kristen Senz

21 Aug 2023
Book

You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

multiplicity of skills, networks, industries, and irons in the fire—and that might also mean multiple income streams,” Wallace says. From a managerial point of view, diversification means being open to reallocating View Details

Keywords: by Kara Baskin

26 Apr 2023
In Practice

Is AI Coming for Your Job?

gradually and then suddenly.” Companies will move slowly to deploy generative AI technology like that embodied in OpenAI’s ChatGPT. Harnessing the immense pool of data underlying it will require the development of proprietary... View Details

Keywords: by Kristen Senz; Technology

Program

Program for Leadership Development

Specialists and star contributors who have been identified as outstanding prospects for increased leadership responsibilities High potential talent in roles that cover the scope of senior manager, manager,... View Details

Web

Publications - Faculty & Research

Brian, and Alexis Lefort. "Upstream USA." Harvard Business School Case 325-011, May 2025. May 2025 Background Note Skills-First Talent Management: The Importance of Managers... View Details

05 Feb 2024
What Do You Think?

How Do You Hire for Attitude?

spend 2 percent of their time recruiting and 75 percent managing their recruiting mistakes.” Our research confirms that these are companies that hire for skills and try to do... View Details

Keywords: by James Heskett

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

shut down and has seen no revenue, with thousands of employees home, since November. 2. Lead by example Managers should model the behavior they want to see in others. If they say employees can leave the... View Details

Keywords: by Dina Gerdeman

September 2006 (Revised March 2007)
Case

Recruitment of a Star

By: Boris Groysberg, Stephen Balog and Jennifer Haimson

Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the... View Details

Keywords: Talent and Talent Management; Compensation and Benefits; Recruitment; Resignation and Termination; Selection and Staffing; Job Interviews

Citation

Educators

Purchase

19 Apr 2004
Research & Ideas

Birth of the American Salesman

rebuild them as good agents or executives for NCR. But he was influential. He was a great promoter of himself and of the idea that sales management had to be handled systematically, even... View Details

Keywords: by Laura Linard

21 Oct 2013
Working Paper Summaries

How Major League Baseball Clubs Have Commercialized Their Investment in Japanese Top Stars

Keywords: by Isao Okada & Stephen A. Greyser; Sports

02 Jan 2024
Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details

Keywords: by Rachel Layne

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Companies vying to fill entry-level roles should take a page from AT&T and American Express and offer aggressive advancement opportunities to workers without college degrees to help expand the View Details

Keywords: by Pamela Reynolds

02 Mar 2012
HBS Seminar

Joe Lassiter/Gordon Jones, Harvard Business School/Harvard University

11 Oct 2010
Research & Ideas

It Pays to Hire Women in Countries That Won’t

opportunity seems obvious: If you operate in a sexist country full of educated, experienced women with expertise on their home country, then it makes sense to hire those women into management roles. "You can tap into their... View Details

Keywords: by Carmen Nobel

Program

The Women's Leadership Forum

Summary While today's companies are making a concerted effort to grow leaders from within, many are missing a crucial opportunity by not fully utilizing the talents of executive women. In this women's leadership program, you will join an... View Details

Program

Competing in the Age of AI—Virtual

the creation of algorithms, software infrastructure, data pipelines, and experimentation platforms Guide your organization in the development of sophisticated data platforms and artificial intelligence... View Details

Web

HBS Working Knowledge – Harvard Business School Faculty Research

Avery Forman 29 FEB 2024 | HBS Case Reach soccer's pinnacle. Become a global brand. Buy a team. Sign Lionel Messi. David Beckham makes success look as easy as his epic free kicks. But leveraging world-class talent takes discipline View Details

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

management don't listen or don't know how, we can't tap the full power of the amazing talent in our own organizations. Listening is learning." Rosa Urtubi added that "listening is assuming the... View Details

Keywords: by James Heskett

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

in how to regularly show appreciation, Whillans says. “Many managers feel awkward showing gratitude and shy away from it,” she says. “That’s why organizations need to make a push to help View Details

Keywords: by Dina Gerdeman

April 2021 (Revised June 2021)
Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton

This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details