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  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

https://cb.hbsp.harvard.edu/cbmp/product/718424-PDF-ENG Harvard Business School Case 217-040 Sales Razor Technologies Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders,... View Details
Keywords: Sean Silverthorne
  • October 2019
  • Supplement

Harlem Capital: Changing the Face of Entrepreneurship (B)

By: George Serafeim
The (B) case describes Tingle and Pierre-Jacques’ decision to commit fully to Harlem Capital as their post-graduation job. The case explores the results of their fundraising efforts, new strategic partnerships, and how they plan to “build the market” in order to... View Details
Keywords: Impact Investing; Gender Bias; Gender Inequality; Minority Representation; Entrepreneurial Finance; Investment Management; Investing; Inequality; Venture Capital; Entrepreneurship; Diversity; Gender; Equality and Inequality; Equity; Mission and Purpose; Investment Funds; Financial Services Industry
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Serafeim, George, and David Freiberg. "Harlem Capital: Changing the Face of Entrepreneurship (B)." Harvard Business School Supplement 120-041, October 2019.
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

entrepreneurs can exploit through the development of products and services specifically for inclusion in platforms, whether they are technological or marketing in nature? And do increasingly powerful platforms represent opportunities or... View Details
Keywords: by James Heskett
  • 19 Nov 2001
  • Research & Ideas

Wrapping Your Alliances In a World Wide Web

different ordering and return procedures and system interfaces to each distributor and direct manufacturer with whom they trade, causing them to spend valuable resources in back-office operations (50 percent by some estimates), which they... View Details
Keywords: by Andrew McAfee
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

Felix Oberholzer-Gee: Companies can purchase almost every input they need: labor, office space, a great brand. But sometimes, the price system breaks down and there is no market. In my research, I have been interested in this... View Details
Keywords: by Sean Silverthorne
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

high-paying ones. Wherever possible, health care professionals have shifted from their normal service lines to serve COVID patients. Primary care provider offices and outpatient services are empty. As a... View Details
Keywords: by Danielle Kost
  • 03 Feb 2003
  • Research & Ideas

Homeland Security: A Ready-made Market

government are mysterious, he added—the making of laws and sausages are two activities better left behind closed doors. The CIA can talk to the INS, but there are policy issues that affect the speed of adopting new systems.— Mark Hogan, BEA Government View Details
Keywords: by Julia Hanna; Service
  • February 2006 (Revised May 2006)
  • Case

JA Worldwide: Managing Change in a Multi-governed Environment

By: Michael Chu and Barbara Zepp Larson
Post-merger, the head of Junior Achievement (JA) Worldwide must now oversee operations in 98 countries serving 6.6 million students, with over 7,600 local chapter board directors. President and CEO David Chernow's own board has increased to 111 members. Two separate... View Details
Keywords: Mergers and Acquisitions; Business Model; Change Management; Cross-Cultural and Cross-Border Issues; Governance; Business or Company Management; Service Operations; Organizational Structure; Nonprofit Organizations; Balance and Stability
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Chu, Michael, and Barbara Zepp Larson. "JA Worldwide: Managing Change in a Multi-governed Environment." Harvard Business School Case 306-025, February 2006. (Revised May 2006.)
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

Last month HBS Working Knowledge offered an excerpt from Redefining Health Care: Creating Value-Based Competition on Results, by Harvard Business School professor Michael E. Porter and Elizabeth Olmsted Teisberg. The U.S. healthcare View Details
Keywords: by Roger Thompson; Health
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

of information among doctors, hospitals, patients, and providers; standardization of that information; evaluation of adjustments for the severity of illness of the patient; changes in the tax system to avoid discrimination against the... View Details
Keywords: by Staff; Health
  • 20 Dec 2016
  • First Look

December 20, 2016

https://cb.hbsp.harvard.edu/cbmp/product/117107-PDF-ENG Harvard Business School Case 117-108 Management Control Systems Module 8: Linking Performance to Markets This module shows how to link profit plans and other performance measurement... View Details
Keywords: Carmen Nobel
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

campaign tactics they drop out. There are structural reasons why we have arrived at this state of affairs, including "winner-takes-all" elections, a two-party system that offers limited choice, and the View Details
Keywords: by Sean Silverthorne
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

best uses of technology and other support systems create frontline service heroes and heroines, so leaders use technology to elevate the most important and eliminate the worst View Details
Keywords: Carmen Nobel
  • 12 Jan 2016
  • First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of electronic medical records and comprehensive patient... View Details
Keywords: Carmen Nobel
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

customer experience is so poor across the health care industry. "Employers do. So there's no real driver for quality." Hsiang (HBS MBA 2010), a health data advisor for the White House's US Digital Service and the Office of Science and... View Details
Keywords: Re: Karim R. Lakhani; Health
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

implementations, which reduced merchandise handling; labor scheduling systems coupled with a greater use of part-time labor sector-wide, which aligned employee levels closely with customer visits and left little spare capacity; and... View Details
Keywords: Re: Rajiv Lal; Retail
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

diagnostic tests for screening. Screening games can apply to the cases where by-products, partner fidelity feedback, or host sanctions do not apply, therefore explaining the evolution of mutualism in systems where it is impossible for... View Details
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

in order to proceed with business as usual; today, firms with superior and novel operations can generate huge competitive advantage because of them. Second, where operations was once viewed primarily as a manufacturing function, service... View Details
Keywords: by Staff
  • 07 Feb 2012
  • First Look

First Look: February 7

to invest in social service provision. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/212055-PDF-ENG China Life: Micro Insurance for the Poor Shawn Cole and Lilei XuHarvard Business School Case 212-030 China Life must decide... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

use biometric identification technology to improve the reliability of administrative information and deliver social services more efficiently. This paper exploits the random placement of biometric devices in tuberculosis (TB) treatment... View Details
Keywords: Dina Gerdeman
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