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Show Results For
- All HBS Web
(2,099)
- People (3)
- News (381)
- Research (1,347)
- Events (3)
- Multimedia (4)
- Faculty Publications (597)
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
is the bread and butter of conventional marketing, which profits from demand predictability within market segments. But there is really no room for consumer empowerment when consumers make themselves too predictable. Think of the failure... View Details
Keywords: by Martha Lagace
- 24 Mar 2015
- First Look
First Look: March 24
Michalopoulos Abstract—Is financial innovation necessary for sustaining economic growth? To address this question, we build a Schumpeterian model in which entrepreneurs earn profits by inventing better goods, and profit-maximizing... View Details
Keywords: Sean Silverthorne
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
or are reluctant to risk carrying bad news up the chain of command, making a bad situation worse. What if the NSM concept was extended downward, to entreat managers not to surprise those reporting to them? The potential benefits were... View Details
Keywords: by James Heskett
- Web
Zach Komes Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- Web
Robert Abare Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professors Jim Heskett and W. Earl Sasser and coauthor Joe Wheeler. Updating a Classic: Writing a... View Details
Keywords: by Sean Silverthorne
- 01 Mar 2023
- News
Fostering a Supportive Community
services and resources for them, including advising and counseling, one-on-one tutoring, workshops, and specialized career coaching. Holly Fetter (MBA 2020) Holly Fetter (MBA 2020) These offerings have been informed by the work of a task... View Details
Keywords: Jennifer Mele
- 22 Feb 2022
- News
An Rx for Small Business Recovery
business can get a loan.” Small Businesses Strengthen US Supply Chains The current global supply chain back-up underscores the importance of valuing and fostering small manufacturers and View Details
Keywords: Deborah Blagg
- September 2011
- Teaching Note
The Allstate Corporation (TN)
By: John R. Wells
Teaching Note for 708485. View Details
- Web
Nora Jendoubi Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- June 2017
- Teaching Note
The De Beers Group: Exploring the Diamond Reselling Opportunity
By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Retail Industry; Consumer Products Industry; Advertising Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
- 19 May 2009
- First Look
First Look: May 19, 2009
CalPERS' external fund managers, Dimensional Fund Advisors (DFA), and a service provider to DFA and CalPERS, KLD Research & Analytics. One question facing CalPERS with this new approach is whether to invest in PetroChina, which had... View Details
Keywords: Martha Lagace
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak,... View Details
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
and using 'money' facilitates the exchange of goods and services. So we are still capitalists " Barry Shere commented that "I do not see how profits are neutered as a result of the pressure on prices and margins per transaction.... View Details
- 20 Aug 2014
- Research & Ideas
Dragging Patent Trolls Into the Light
thought they had a great case as stewards of intellectual property, it wouldn't matter how many lawyers a target company had," argues Cohen. The most incriminating piece of information in the data concerns conglomerates—companies that make View Details
- 15 Dec 2024
- News
Kelp Is on the Way
packaging.” Down to the Last Drop Macro Oceans extracts value from every last ounce of raw materials, from the high-value, bioactive compounds that the beauty industry is demanding, all the way down to the seaweed cellulose that’s essentially a by-product. The View Details
- Web
Shannah Varon Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- Web
Rhonda Haynes Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- Web
Randy Haykin Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- Web
Qi Xu Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details