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  • All HBS Web  (5,974)
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  • All HBS Web  (5,974)
    • People  (34)
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    • Multimedia  (90)
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  • September 2006 (Revised July 2009)
  • Case

BzzAgent, Inc. - 2005

By: William A. Sahlman and Caroline Perkins
Describes a set of financing issues confronting a rapidly growing company that uses "Word-of-Mouth" marketing techniques in promoting research, new products, or services. The company proposes to set the terms for a new round of venture capital it needs and to have... View Details
Keywords: Venture Capital; Investment; Marketing Communications; Marketing Strategy; Value
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Sahlman, William A., and Caroline Perkins. "BzzAgent, Inc. - 2005." Harvard Business School Case 807-057, September 2006. (Revised July 2009.)
  • 03 May 2022
  • News

Q&A With Harvard Business School Professor Linda A. Hill

  • 12 Dec 2021
  • News

Kominers’s Conundrums: Houston, We Have a Cube-Shaped Problem

  • 17 Oct 2024
  • Video

Caroline Rees: A radical proposition is putting people at the center

  • 14 Nov 2019
  • Video

Health Minute: How Can Companies Bring "Missing Drugs" to Market?

  • Web

Programs for Organizations

Harvard Business School Executive Education partners with leading organizations to deliver the learning and development solutions they need for successful transformation. Our live online programs—whether custom or topic-focused for smaller teams—bring the HBS... View Details
  • 2019
  • Article

Sustaining Open Innovation Through a 'Center of Excellence'

By: Elizabeth E. Richard, Jeffrey R. Davis, Jin Hyun Paik and Karim R. Lakhani
This paper presents NASA’s experience using a Center of Excellence (CoE) to scale and sustain an open innovation program as an effective problem-solving tool and includes strategic management recommendations for other organizations based on lessons... View Details
Keywords: Crowdsourcing; Culture Change; Open Innovation; Center Of Excellence; Collaborative Innovation and Invention; Organizational Culture; Change Management
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Richard, Elizabeth E., Jeffrey R. Davis, Jin Hyun Paik, and Karim R. Lakhani. "Sustaining Open Innovation Through a 'Center of Excellence'." Strategy & Leadership 47, no. 3 (2019): 19–26.
  • December 2011
  • Case

Green Mountain Coffee Roasters: Confidential Information for Negotiation with Keurig

By: Thomas R. Eisenmann, Shikhar Ghosh and James K. Sebenius
Case provides confidential information for students assuming the role of Green Mountain Coffee Roasters (GMCR) senior executives in a negotiation to license technology from Keurig, a startup that has developed an innovative "portion pack" coffee brewing solution. The... View Details
Keywords: Negotiation; Food and Beverage Industry
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Eisenmann, Thomas R., Shikhar Ghosh, and James K. Sebenius. "Green Mountain Coffee Roasters: Confidential Information for Negotiation with Keurig." Harvard Business School Case 812-103, December 2011.
  • January 2008 (Revised March 2008)
  • Case

Mayhem on Madison (A)

By: A. Eugene Kohn and David Lane
In his first project, an aspiring property developer negotiates the development rights above a one-story bank branch in Manhattan's tony Carnegie Hill. Community resistance erupted immediately, spearheaded by celebrity and socialite residents. Facing rejection of his... View Details
Keywords: Buildings and Facilities; Development Economics; Business and Community Relations; Conflict and Resolution; Urban Development; Real Estate Industry; New York (city, NY)
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Kohn, A. Eugene, and David Lane. "Mayhem on Madison (A)." Harvard Business School Case 208-067, January 2008. (Revised March 2008.)
  • 03 Apr 2020
  • News

How To Prevent The Pandemic From Taking A Greater Toll On Women Entrepreneurs

  • 13 Mar 2019
  • News

Washington banks try to lure customers with stylish branches

  • 13 Oct 2016
  • News

Study shows coupons lead to big profits for drugmakers

  • Web

PhD Programs - Doctoral

Faculty throughout Harvard guide the programs through their participation on advisory committees. How do I know which program is right for me? Our PhD students draw on diverse personal and professional backgrounds to pursue an... View Details
  • 25 Apr 2000
  • Research & Ideas

Adjusting the Fit for Government

committing to "the righting of past wrongs." "Africa is extremely poor," Donovan said. "And in South Africa there has been discrimination against blacks — who were left without skills and without an ownership in... View Details
Keywords: by Martha Lagace
  • January 2019 (Revised October 2019)
  • Case

Commercial Sales Transformation at Microsoft

By: Doug J. Chung
Industry leaders should adapt to changes in the business context and consider different ways to grow. Advances in technology had shifted software demand to the cloud. As a result, Microsoft announced a strategic shift in direction from its existing ‘Windows first’... View Details
Keywords: Sales; Strategy; Transformation
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Chung, Doug J. "Commercial Sales Transformation at Microsoft." Harvard Business School Case 519-054, January 2019. (Revised October 2019.)
  • 23 Nov 2021
  • News

When Forecasts Go Wrong: What Caused the Chip Shortage That Threatens Holiday Shopping

  • 12 May 2021
  • News

When Should CEOs Speak Out on Public Issues?

  • November 2016
  • Case

Jollibee Foods Corporation

By: Boris Groysberg and Katherine Connolly
When Tony Tan Caktiong stepped down as president and CEO of Jollibee Foods Corporation (JFC) in mid-2014, Ernesto Tanmantiong, his younger brother, succeeded him. In 2016, the brothers were working together to realize the company’s vision of making JFC a truly... View Details
Keywords: Values; Vision; Fast Food; Values and Beliefs; Goals and Objectives; Expansion; Philippines
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Groysberg, Boris, and Katherine Connolly. "Jollibee Foods Corporation." Harvard Business School Case 417-045, November 2016.
  • Web

Faculty & Research

disadvantage relative to companies that are hiring technologically skilled people right away. Leaders are worried that longtime workers will balk at learning these new skills and end up quitting, causing the company to lose hundreds of... View Details
  • Research Summary

Current Research

Some of my current projects explore the untapped power of differences in collaboration, how to create more inclusion and belonging in the workplace, the unintended consequences of cancel culture, how to have productive conflicts, the surprising consequences of... View Details

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