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      • Faculty Publications  (1,118)

      Retail IndustryRemove Retail Industry →

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      • March 1990 (Revised May 1995)
      • Teaching Note

      Home Depot, Inc., Teaching Note

      By: Krishna G. Palepu
      Teaching Note for (9-188-148). View Details
      Keywords: Retail Industry
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      Palepu, Krishna G. "Home Depot, Inc., Teaching Note." Harvard Business School Teaching Note 190-171, March 1990. (Revised May 1995.)
      • February 1990
      • Case

      Retail Financial Services Industry in 1988

      By: Dwight B. Crane
      Citation
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      Crane, Dwight B. "Retail Financial Services Industry in 1988." Harvard Business School Case 290-047, February 1990.
      • January 1990 (Revised October 1994)
      • Case

      Joan Mitchell Stores, Inc.

      By: David E. Bell
      Keywords: Retail Industry
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      Bell, David E. "Joan Mitchell Stores, Inc." Harvard Business School Case 190-098, January 1990. (Revised October 1994.)
      • November 1989 (Revised February 1992)
      • Case

      Ford Motor Co.: Dealer Sales and Service

      By: Leonard A. Schlesinger
      Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Distribution Channels; Customer Focus and Relationships; Service Industry; Service Industry; Service Industry; United States
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      Schlesinger, Leonard A. "Ford Motor Co.: Dealer Sales and Service." Harvard Business School Case 690-030, November 1989. (Revised February 1992.)
      • November 1988 (Revised June 1991)
      • Case

      Lyndon Mall

      By: William J. Poorvu and Katherine Sweetman
      Keywords: Retail Industry
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      Poorvu, William J., and Katherine Sweetman. "Lyndon Mall." Harvard Business School Case 389-065, November 1988. (Revised June 1991.)
      • November 1988 (Revised November 1988)
      • Case

      Lucky Stores (C): Extended Version

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (C): Extended Version." Harvard Business School Case 389-066, November 1988. (Revised November 1988.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (A)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (A)." Harvard Business School Case 389-050, November 1988. (Revised August 1989.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (B)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (B)." Harvard Business School Case 389-051, November 1988. (Revised August 1989.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (C)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (C)." Harvard Business School Case 389-052, November 1988. (Revised August 1989.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (D)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (D)." Harvard Business School Case 389-053, November 1988. (Revised August 1989.)
      • September 1988 (Revised November 1988)
      • Supplement

      Watt Group: Consumer Product and Retailing Doctors (B)

      By: Ray A. Goldberg
      Keywords: Consumer Products Industry; Consumer Products Industry
      Citation
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      Goldberg, Ray A. "Watt Group: Consumer Product and Retailing Doctors (B)." Harvard Business School Supplement 589-052, September 1988. (Revised November 1988.)
      • September 1988
      • Supplement

      Watt Group: Consumer Product and Retailing Doctors (C)

      By: Ray A. Goldberg
      Keywords: Consumer Products Industry; Consumer Products Industry
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      Goldberg, Ray A. "Watt Group: Consumer Product and Retailing Doctors (C)." Harvard Business School Supplement 589-053, September 1988.
      • April 1988 (Revised October 1996)
      • Case

      Home Depot, Inc., The

      By: Krishna G. Palepu
      Home Depot, founded in 1978, pioneered the warehouse retailing concept in the home center industry. The company's niche strategy resulted in rapid growth in sales. By 1986, however, the company began experiencing deteriorating profitability. Students are asked to... View Details
      Keywords: Mathematical Methods; Performance; Business Strategy; Retail Industry
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      Palepu, Krishna G. "Home Depot, Inc., The." Harvard Business School Case 188-148, April 1988. (Revised October 1996.)
      • October 1987 (Revised July 1991)
      • Case

      Tiffany & Co.

      By: Samuel L. Hayes III
      This premier retail jewelry company was bought from its parent, Avon, by a group of investors led by its own management in 1984. The company was highly leveraged, financially, and had to scramble to meet the cash flow and earnings requirements laid down by its lenders.... View Details
      Keywords: Acquisition; Borrowing and Debt; Cash Flow; Price; Going Public; Apparel and Accessories Industry
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      Hayes, Samuel L., III. "Tiffany & Co." Harvard Business School Case 288-022, October 1987. (Revised July 1991.)
      • October 1986 (Revised July 2010)
      • Case

      Karen Leary (A)

      By: Linda A. Hill
      Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
      Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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      Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
      • October 1986 (Revised November 1988)
      • Case

      B-W Footwear

      By: David B. Yoffie
      As import penetration into the American footwear market reached 81% in 1986, B-W Footwear, along with all of its American competitors, was struggling. Supply lines were deteriorating, retailers and importers were gaining power, and the government had rejected two... View Details
      Keywords: Competitive Strategy; Management; Globalization; Government and Politics; Business Strategy; Trade; Apparel and Accessories Industry; United States
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      Yoffie, David B. "B-W Footwear." Harvard Business School Case 387-022, October 1986. (Revised November 1988.)
      • August 1986
      • Case

      Hannaford Brothers: Warehouse Inventory

      By: David E. Bell
      Keywords: Logistics; Management; Food and Beverage Industry; Food and Beverage Industry
      Citation
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      Bell, David E. "Hannaford Brothers: Warehouse Inventory." Harvard Business School Case 187-041, August 1986.
      • May 1986
      • Case

      U.S. Retail Coffee Market (A), Software Case

      By: Benson P. Shapiro
      Keywords: Food and Beverage Industry; United States
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      Shapiro, Benson P. "U.S. Retail Coffee Market (A), Software Case." Harvard Business School Case 586-134, May 1986.
      • August 1985
      • Case

      CML Group, Inc.: Going Public (C)

      By: William A. Sahlman
      Contains a description of some issues confronting management of CML Group. They have decided to go public, have selected an underwriting team, and must make final decisions about the size, composition and pricing of the issue. Because stock prices have fallen since the... View Details
      Keywords: Initial Public Offering; Going Public; Problems and Challenges; Consumer Products Industry; Consumer Products Industry
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      Sahlman, William A. "CML Group, Inc.: Going Public (C)." Harvard Business School Case 286-009, August 1985.
      • May 1985
      • Case

      A. Goldberg and Sons PLC (B)

      By: Michael Beer
      Keywords: Retail Industry
      Citation
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      Beer, Michael. "A. Goldberg and Sons PLC (B)." Harvard Business School Case 485-024, May 1985.
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