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  • All HBS Web  (6,413)
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  • All HBS Web  (6,413)
    • People  (24)
    • News  (1,614)
    • Research  (3,656)
    • Events  (36)
    • Multimedia  (44)
  • Faculty Publications  (1,994)
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  • 03 Apr 2018
  • News

Practice Makes Perfect: Why Chinese Manufacturers Have A Production Advantage

  • 2025
  • Working Paper

Expert Patients’ Use of Avoidable Health Care

By: Amitabh Chandra, Pragya Kakani and Simone Matecna
We measure whether expert patients – those trained as physicians and nurses – have fewer emergency department visits and the reasons for these differences. Relative to similar patients physicians and nurses had 19.8% and 5.1% fewer ED visits, principally due to fewer... View Details
Keywords: Health Care and Treatment; Service Delivery; Health Industry
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Chandra, Amitabh, Pragya Kakani, and Simone Matecna. "Expert Patients’ Use of Avoidable Health Care." NBER Working Paper Series, No. 33573, March 2025.
  • 02 Nov 2016
  • HBS Seminar

Antoinette Schoar, MIT Sloan School of Management

  • June 2013 (Revised January 2014)
  • Case

S&P Indices and the Indexing Business in 2012

By: Luis Viceira and Alison Berkley Wagonfeld
In June 2012, Standard & Poor's Indices is finalizing a deal with the CME Group, the largest global exchange for futures and options and majority owner of Dow Jones Indexes, to combine their respective indices business into a new joint venture called S&P Dow Jones... View Details
Keywords: Indexing; Business Model; Joint Ventures; Financial Markets; Standards; Financial Services Industry
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Viceira, Luis, and Alison Berkley Wagonfeld. "S&P Indices and the Indexing Business in 2012." Harvard Business School Case 213-049, June 2013. (Revised January 2014.)
  • December 2004 (Revised July 2008)
  • Case

Delaware Worldwide Corporation

By: Ronald W. Moore
Discusses the bankruptcy reorganization process, with an emphasis on valuation and capital structure. Serves as the basis for a bankruptcy reorganization game that has been used for many years in Creating Value Through Corporate Restructuring, a second-year finance... View Details
Keywords: Restructuring; Capital Structure; Insolvency and Bankruptcy; Financial Strategy; Valuation
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Moore, Ronald W. "Delaware Worldwide Corporation." Harvard Business School Case 205-047, December 2004. (Revised July 2008.)
  • 22 Dec 2014
  • News

The absolutely, positively best quotes of 2014

  • 01 Jan 2020
  • News

2020 Vision: What to Expect in Healthcare Finance Over the Next Decade

  • 27 Jul 2014
  • News

Are We Seeing A Manufacturing Renaissance?

  • November 2009 (Revised August 2011)
  • Case

Warner Bros. Entertainment

By: Gary P. Pisano and Alison Berkley Wagonfeld
Examines the process used by a major motion picture studio to develop and select movie projects. Warner Bros.' strategy is to focus its efforts on a small number of major "event" films (i.e., films with the potential to generate gross box office receipts of $300... View Details
Keywords: Decision Choices and Conditions; Film Entertainment; Risk Management; Product Development; Strategic Planning; Projects; Sales; Motion Pictures and Video Industry
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Pisano, Gary P., and Alison Berkley Wagonfeld. "Warner Bros. Entertainment." Harvard Business School Case 610-036, November 2009. (Revised August 2011.)
  • 22 Aug 2019
  • News

CEOs Say Their Aim Is Inclusive Prosperity. Do They Mean It?

  • Article

Value of New Performance Information in Healthcare: Evidence from Japan

By: Susanna Gallani, Takehisa Kajiwara and Ranjani Krishnan
Mandatory measurement and disclosure of outcome measures are commonly used policy tools in healthcare. The effectiveness of such disclosures relies on the extent to which the new information produced by the mandatory system is internalized by the healthcare... View Details
Keywords: Value Of Information; Feedback; Patient Satisfaction; Healthcare; Health Care and Treatment; Satisfaction; Information; Measurement and Metrics; Performance Improvement
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Gallani, Susanna, Takehisa Kajiwara, and Ranjani Krishnan. "Value of New Performance Information in Healthcare: Evidence from Japan." International Journal of Health Economics and Management 20, no. 4 (December 2020): 319–357.
  • 13 May 2015
  • News

America’s roads & rails in peril

  • Jan 2014
  • Case

StriveTogether: Reinventing the Local Education Ecosystem

StriveTogether is building a network of communities that use Collective Impact as a way for the business community and other stakeholders to collaborate to improve public education in a locale. The leaders... View Details

    Elisabeth C. Paulson

    Elisabeth Paulson is an Assistant Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. She teaches the first year course on Technology and Operations Management in the required curriculum.
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    Keywords: agriculture; federal government; state government; grocery; nonprofit industry
    • October 2002 (Revised March 2013)
    • Case

    Intermountain Health Care

    By: Richard M.J. Bohmer, Amy C. Edmondson and Laura Feldman
    Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making... View Details
    Keywords: Ethnicity; Innovation Strategy; Cost Management; Information Technology; Organizational Structure; Technology Adoption; Performance Improvement; Problems and Challenges; Adoption; Change Management; Cost vs Benefits; Health Care and Treatment; Health Industry; Utah
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    Bohmer, Richard M.J., Amy C. Edmondson, and Laura Feldman. "Intermountain Health Care." Harvard Business School Case 603-066, October 2002. (Revised March 2013.)
    • 2018
    • Book

    Driving Digital Strategy: A Guide to Reimagining Your Business

    By: Sunil Gupta
    Disruption and transformation get a lot of hype and for good reason. Digital technologies have disrupted entire industries and incumbents have often struggled in this new world. Typical approaches used by legacy players such as using technology to improve efficiency,... View Details
    Keywords: Marketing; Information Technology; Transformation; Strategy; Competitive Advantage; Value Creation; Customer Focus and Relationships; Organizational Structure; Digital Strategy
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    Gupta, Sunil. Driving Digital Strategy: A Guide to Reimagining Your Business. Boston: Harvard Business Review Press, 2018.
    • Article

    Impact-Weighted Financial Accounts: A Paradigm Shift

    By: Ethan Rouen and George Serafeim
    The last decade has seen an exponential increase in corporate sustainability activities and efforts by investors to use these activities in their portfolio formation, valuation, and stewardship activities. This paper explains the need for a uniform strategy to measure... View Details
    Keywords: Impact-Weighted Accounts; ESG (Environmental, Social, Governance) Performance; Corporate Social Responsibility and Impact; Measurement and Metrics; Standards
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    Rouen, Ethan, and George Serafeim. "Impact-Weighted Financial Accounts: A Paradigm Shift." CESifo Forum 22, no. 3 (May 2021): 20–25.
    • 2021
    • Working Paper

    Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input

    By: Hayley Blunden, Jaewon Yoon, Ariella S. Kristal and Ashley V. Whillans
    Asking for feedback is a popular way to solicit third-party input at work. However, feedback seeking is only weakly related to performance, and employees often report that the feedback that they receive is unhelpful. Addressing this discrepancy, across six studies... View Details
    Keywords: Feedback; Advice; Personal Development; Future Focus; Evaluative Mindset; Performance; Personal Development and Career
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    Blunden, Hayley, Jaewon Yoon, Ariella S. Kristal, and Ashley V. Whillans. "Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input." Harvard Business School Working Paper, No. 20-021, August 2019. (Revised April 2021.)
    • Awards

    Accenture Award

    Lee Fleming and Matt Marx have won the 2007 Accenture Award for the article "Managing Creativity in Small Worlds." California Management Review 48, no. 4 (summer 2006). The Accenture Award is given each year to the author (or authors) of the article published in the... View Details
    • May 2011
    • Case

    The Morrison Company

    By: Steven C. Wheelwright and Paul Meyers
    The Morrison Company develops and manufactures radio frequency identification tags (RFID) known as smart labels for the retail and pharmaceutical industries. RFID technology is a fast-growing and increasingly competitive industry. Sales have risen dramatically over the... View Details
    Keywords: Quantitative Analysis; Technology; Operations Management; Product Lines; Manufacturing; Capacity Planning; Production Planning; Information Technology; Strategy; Production; Organizational Structure; Infrastructure; Product Development; Information Infrastructure; Manufacturing Industry; Retail Industry; Pharmaceutical Industry; Electronics Industry
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    Wheelwright, Steven C., and Paul Meyers. "The Morrison Company." Harvard Business School Brief Case 114-564, May 2011.
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