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Show Results For
- All HBS Web
(1,142)
- People (2)
- News (394)
- Research (453)
- Events (4)
- Multimedia (3)
- Faculty Publications (85)
- 14 Mar 2019
- News
The Merchant of Osaka
sound like a throwback way of delivering care, but paired with a few critical 21st-century upgrades—technology-enabled efficiency and patient-centered design—this community-based care model may represent one of Japan’s best hopes for the... View Details
Keywords: Health, Social Assistance
- 24 Dec 2013
- First Look
First Look: December 24
selectively disclose relatively benign impacts, creating an impression of transparency while masking their true performance. What deters selective disclosure and leads firms to instead make disclosures more representative of their... View Details
Keywords: Carmen Nobel
- 16 Dec 2020
- Blog Post
Alumni on the Black Lives Matter Movement
brutality, and the injustices Black people continue to experience in American,” says DeShay, and the new music initiative will feature songs that “echo the need for change but offer up the approach of love and unity as means to creating a... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
a few male workers protested: Women worked in packaging, men in production. But why? Viana asked. That is how it had always been. “Maybe because I don’t have experience in the food industry, I’m thinking differently,” Viana says. When... View Details
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
Because of the variability of individual IC member investment expertise, it was difficult to judge the performance of the set of companies solely on the experience of the members. In an effort to evaluate the companies in aggregate, the... View Details
Keywords: by Manda Salls
- 01 Sep 2017
- News
The Biggest Industry You’ve Never Heard Of
interact in this new ecosystem—and the long-term viability of the sector. Tiffany Norwood (MBA 1994) is reconsidering the whole gaming experience as cofounder of Emortal Sports. The fledgling video game publisher is developing several... View Details
- 01 Dec 1998
- News
Africa's Way
Africa produces 20 percent of Africa's GNP, an astounding figure considering its population of 41 million represents less than 6 percent of the continent. "South Africa is a regional superpower," echoes HBS associate professor Robert J.... View Details
Keywords: Susan Young and Garry Emmons
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
of consumers towards high fee inferior products. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54865 forthcoming Manufacturing & Service Operations Management The Value of Fit Information in Online Retail: Evidence from a Randomized Field View Details
Keywords: Dina Gerdeman
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
holding them accountable?” Gehl said she and Porter wondered. “What’s going on?” Porter, who studies economic development and competitiveness, said the idea to examine politics through the lens of business stemmed from his experience... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already... View Details
Keywords: Sean Silverthorne
- 05 Nov 2013
- First Look
First Look: November 5
independent director herself. The endgame effect is particularly strong, seeing 27% of the dissent issued at board "endgames," which represents only 4% of independent directors' average tenure. While directors with foreign View Details
Keywords: Sean Silverthorne
- 03 Feb 2009
- First Look
First Look: February 3, 2009
activity, a trend that shows little tendency of alleviating. This book looks at the experiences of governments in encouraging entrepreneurs and venture capitalists across many decades and continents. Certainly, the dollars spent each year... View Details
Keywords: Martha Lagace
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
products, which is costly for retailers, and they may not buy from the retailer again. They might also be costlier to serve given their limited experience with online shopping. Making sense of apparel buying To learn about new online... View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of customers and the capabilities of the operations serving them—on customer View Details
Keywords: Sean Silverthorne
- 01 Jul 2014
- First Look
First Look: July 1
representative firm, the slope of the conditional expected return curve is more positive in good times, when expected short-run returns are relatively low; 2) the model-implied forecaster of aggregate returns exhibits modest predictive... View Details
Keywords: Carmen Nobel
- 01 Jun 2013
- News
Can Business Smarts Save the Charter School Revolution?
schools, and one school with a history of poor academic performance gave up its charter. Since the charters were authorized in the 1990s, 26 have closed, representing a 33 percent closure rate. It's a necessary check on taxpayers'... View Details
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural experiment using data from a mobile... View Details
Keywords: Sean Silverthorne
- 20 Nov 2012
- First Look
First Look: November 20
that they are fair. We explore whether children's developing concern with behaving fairly towards others may in part reflect a developing concern with appearing fair to others. In Experiments 1-2, most 6- to 8-year-old children behaved... View Details
Keywords: Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
report data from an experiment where subjects in a Willpower Treatment are asked to resist the temptation to join others in watching a humorous video for 10 minutes. In relation to a baseline treatment that does not require willpower, we... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- First Look
First Look: March 1
of power, power-devaluation theory, and organizational research on the antecedents of employee voice, we argue that a leader's experience of heightened power produces verbal dominance, which reduces perceptions of leader openness and team... View Details
Keywords: Sean Silverthorne