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Show Results For
- All HBS Web
(7,917)
- People (49)
- News (2,662)
- Research (3,962)
- Events (27)
- Multimedia (21)
- Faculty Publications (2,361)
- 01 Dec 1997
- News
A Conversation with John Doerr (MBA '76)
L. John Doerr (MBA '76) is widely recognized as one of the country's preeminent venture capitalists. A partner in the California VC firm Kleiner Perkins Caulfield & Byers (KPCB), he is known for backing... View Details
- 16 Dec 2021
- News
A Global Alumni Response to the Pandemic
all over India, as well as other hard-hit countries in Asia. —Anuj Maheswari (MBA 2006), managing director of Investment, Temasek. Maheswari and a group of volunteers leveraged... View Details
Keywords: Margie Kelley
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
paper. Lost customers lead to untapped dollars. A McKinsey report estimated that reducing churn could increase earnings of a typical US wireless carrier by as much View Details
- 15 Sep 2022
- Research & Ideas
Looking For a Job? Some LinkedIn Connections Matter More Than Others
When it comes to seeking a new job, making connections on LinkedIn can be key to landing an offer. But building a large network on the platform isn’t View Details
Keywords: by Michael Blanding
- 01 Dec 1996
- News
Laurel without Hardy? A Lesson for Business
core business to ensure that essential complements get off the ground. As desktop videoconferencing takes off, so, too, will demand for Intel's newest chip, the Pentium Pro. That is why the company has invested more than $100 million in... View Details
- 09 Mar 2021
- News
A For-Profit Business That Makes Education Accessible
learned at HBS was delivered before he even arrived on campus. Feerick was accepted to the School under a deferred admissions program and encouraged to spend 18 months in the business world before joining his cohort. During that time,... View Details
Keywords: April White
- November 2012 (Revised July 2014)
- Case
Doing Deals and Leading Teams at XAF Partners
By: Boris Groysberg and Kerry Herman
Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging market-focused private equity arm of a large European bank, had grown steadily over the last decade, establishing... View Details
Keywords: Professional Service Firms; Leading Teams; Producing Managers; Delegation; Giving And Receiving Feedback; Managing Performance; Leadership; Work-Life Balance; Managerial Roles; Talent and Talent Management; Service Operations; Time Management; Performance; Financial Services Industry; Asia
Groysberg, Boris, and Kerry Herman. "Doing Deals and Leading Teams at XAF Partners." Harvard Business School Case 413-032, November 2012. (Revised July 2014.)
- 30 Nov 2017
- News
SEAS Complex Reaches for a New Frontier
The beam going up (photos by Ashley Garrett, MBA 1987) The Harvard community marked a major milestone on Wednesday as members gathered along Western Avenue in Allston to celebrate the “topping-off” of the... View Details
- 16 Dec 2020
- News
A Creator in the Era of Disruption
those days. There were very few VC-backed startups and not much of an entrepreneurial ecosystem. It was what author and venture capitalist Alex Lazarow would define as a “frontier market”—a place where... View Details
- 01 Mar 2019
- News
Tools and Training for a “Wicked Problem”
the homeless transition to affordable housing, and expanding behavioral health services and substance abuse treatment programs are all part of the plan; when it comes to its implementation, however, Keller will draw on tactics he picked... View Details
Keywords: homelessness
- Forthcoming
- Article
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
- 09 Apr 2014
- Working Paper Summaries
Visualizing and Measuring Software Portfolio Architectures: A Flexibility Analysis
- 01 Mar 2009
- News
Health Care a Top Priority at HBS
The HBS Healthcare Initiative is one of five interdisciplinary areas of interest that is a priority of the School (along with the Entrepreneurship, Leadership, Social Enterprise, and Global initiatives). Its director, Cara Sterling, who... View Details
- 06 Aug 2008
- Research & Ideas
Are the Olympics a Catalyst for China Reforms?
With China hosting the Summer Olympic Games starting this week, some reformers see an opportunity to use the world stage as a platform to pressure the country's leadership into... View Details
Keywords: by Sean Silverthorne
- 2017
- Working Paper
Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance
By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details
KC, Diwas S., Bradley R. Staats, Maryam Kouchaki, and Francesca Gino. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance." Harvard Business School Working Paper, No. 17-112, June 2017.
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 26 Sep 2017
- Blog Post
A Summer Internship with the International Rescue Committee
professionals network of the International Rescue Committee, dubbed “GenR”. I joined the community on a whim, but as I learned more about the work that the IRC did, including visiting their field station in... View Details
- 01 Mar 2005
- News
Changing Lives One Computer at a Time
take away a valuable tool — a computer. They will be on par with fellow students who have a computer at home." Since the project's launch last October, more than View Details
- 01 Dec 2017
- News
A Safer—and Speedier—Way to Name Your Startup
image by Edmon de Haro So you have an idea for a new business, product, or service. What are you going to call it? As any cash-strapped entrepreneur, product manager, or “creative” will tell you, that... View Details
Keywords: Julia Hanna
- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
experience planted a seed for Pomeranz's future research: how to promote financial savings among "microentrepreneurs" such as food cart owners, street vendors, and cosmetics saleswomen, whose... View Details
Keywords: by Kim Girard