Publications

Career Coach

Ildi Nielsen

and consumer products companies. Ildi also spent 12 years as an Executive Search Consultant in New York and Chicago for financial services firms. She worked with senior... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

Career Coach

Mark Hardie

earlier led new product innovation at Agero Inc., an automotive industry service provider. At Ipsos, Mark drove smartphone-based service innovation in the Futures Group. For six years at Nokia Inc., Mr.... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

Leonard A. Lauder

stellar financial results while successfully launching a series of new products. His attention to detail, focus on quality, and personal service have become standards for the... View Details

Keywords: Personal Care & Home Products

February 1998 (Revised January 1999)
Case

Rob Parson at Morgan Stanley (C)

A year after Rob Parson's manager decided to postpone Parson's promotion, Parson's new manager Gary Stuart faces the decision of promotion again. Stuart considers whether the efforts Parson had made were sufficient. Teaching purpose: To explore managerial problems... View Details

Keywords: Management; Personal Development and Career; Performance Evaluation; Financial Services Industry

10 Dec 2012
Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

A few years ago, when Leslie K. John was a doctoral student at Carnegie Mellon University, a classmate introduced her to a then-nascent website called Facebook. John took a look, scrolling through page after page of photographs, personal... View Details

Keywords: by Carmen Nobel

01 Apr 2001
News

Adventure in China

Can a small-town girl from the boondocks of China discover happiness in the international adventure-travel industry? Consider the tale of Zhang Mei (MBA 1996), “the daughter of a humble electrician” from one of the remotest and poorest... View Details

Keywords: Personal Services

17 Feb 2003
Research & Ideas

Rating Fund Managers by the Company They Keep

mutual funds will adopt our approach. We'd love to work with such a service to help make this information available to investors at large. Q: In your analysis you relied rather heavily on Spectrum and other... View Details

Keywords: by Ann Cullen

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and View Details

Keywords: by Kristen Senz; Financial Services

October 2018
Case

African Bank Investments Limited (A)

By: Lynn S. Paine and Will Hurwitz

Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in... View Details

Keywords: Ethics; Personal Finance; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Insurance; Leadership; Management; Risk Management; Financial Services Industry; Financial Services Industry; Financial Services Industry; Africa; South Africa

Portrait Project

Bena Shah

convince the business world that A lot can be learned from marketing a laundry detergent. I will Bring creativity and beauty to the most mundane of products. I will use my smile View Details

06 Jul 2017
News

Leadership on a Global Scale

When the inaugural West Point All-Academies Asia Summit opened in Singapore in June 2015, Ray Jefferson (MBA 2000) celebrated a personal moment of triumph. For the Summit’s point person, this first-ever gathering in Asia for graduates of... View Details

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

consider the extent to which the evolution of these financial services have shaped personal opportunities and lifecycle planning—from the attainment of education during youth,... View Details

Keywords: by Laura Linard; Financial Services; Financial Services

10 Jan 2018
Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

iPhoto In the blink of an instant, a corporate brand can turn from sterling to tarnished. Just ask Volkswagen or Wells Fargo—two prestigious names that have become associated with scandal in recent years, and now become synonymous with... View Details

Keywords: by Michael Blanding; Financial Services

Profile

Rawiah Abdallah

supportive and the career development services deeply helpful. My fellow students play a big part, too; I've learned from their experiences. How has HBS prepared you for your summer internship? As a... View Details

Keywords: Other Financial Services; Other Financial Services

24 Oct 2012
Research & Ideas

Want People to Save More? Send a Text

more economically developed countries. But they do have something else: each other. "Peer groups are often used as a commitment device to achieve personal goals, but there has been little empirical evidence evaluating their... View Details

Keywords: by Kim Girard

February 2010 (Revised December 2010)
Case

Lending Club

By: Peter Tufano

A new entrant in the nascent online peer lending space, Lending Club must decide whether or not to register with the SEC. Lending Club provided a platform through which individual borrowers could receive loans funded by individuals who chose to invest in them. The... View Details

Keywords: Financial Instruments; Price; Personal Finance; Financing and Loans; Financial Services Industry

April 2025 (Revised April 2025)
Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane

This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details

01 Dec 2003
News

Marriage, Inc.

The census figures tell the story: In the 35-plus age bracket, there are 28 million single women but only 18 million single men. For today’s mature single woman looking to get hitched, the approach must be proactive, methodical, and... View Details

Keywords: marriage; Personal Services; Personal Services; Personal Services

August 1997 (Revised September 1997)
Case

GMIMCo Venture Capital: September 1996

By: Josh Lerner, Peter Wendell and Catherine M. Conneely

Kathryn Stokel must choose between three venture capital groups (if any) in which to invest the pension fund of General Motors Corp. Each has distinct strengths and weaknesses. View Details

Keywords: Private Equity; Asset Management; Retirement; Investment Funds; Venture Capital; Financial Services Industry