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  • 06 Dec 2011
  • First Look

First Look: Dec. 6

of a hypothetical $1,000 to introduce the idea that context, history, and values shape perceptions and expectations. These phenomena can propel behaviors that can lead to circumstances improving or deteriorating-upward or downward... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

tracking configuration changes will pay off over the long run. As many companies discovered with quality management and industrial safety programs, perceptions of tradeoffs between security and productivity are often incorrect. Security... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • August 2022
  • Case

Atlanta Ransomware Attack (A)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Georgia (state, US); Atlanta
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  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which perceptions of racial threat among native whites lower the barriers... View Details
Keywords: Dina Gerdeman
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

executives, middle managers, and sales people from companies across a variety of industries. The survey focused on questions about how well their companies’ strategies informed six critical elements of their sales approaches. The results indicate a big gap between the... View Details
Keywords: Carmen Nobel
  • 08 Dec 2015
  • First Look

December 8, 2015

create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

selling direct to consumers; and managing the social impact of negative public perceptions on the business once the company turns profitable. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511057-PDF-ENG Crisis and Reform in... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • News

Women in Tech: Breaking the Digital Ceiling

beginning to recognize many of the same concerns that other sectors face, such as the effect of work-life balance issues on women and the “double bind”—the tension between the perception of competence and likability. “What’s different... View Details
Keywords: April White
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

project has surveyed HBS alumni and other business leaders to assess perceptions about which aspects of the country, such as the economy or education, they see as thriving and which as lacking. The survey results consistently showed that... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 08 Sep 2015
  • First Look

September 8, 2015

and women alike rated power as one of the main consequences of professional advancement. Our findings reveal that men and women have different perceptions of what the experience of holding a high-level position will be like, with... View Details
Keywords: Carmen Nobel
  • 04 Dec 2012
  • First Look

First Look: December 4

drawing from the approach/inhibition theory of power, power-devaluation theory, and organizational research on the antecedents of employee voice, we argue that a leader's experience of heightened power produces verbal dominance, which reduces View Details
Keywords: Carmen Nobel
  • 08 Jun 2010
  • First Look

First Look: June 8

find that diversified firms increased in value relative to single-segment firms during the crisis, a result that is not driven by the endogeneity of either financing constraints or firms' diversification choices. We also find that the increase did not simply reflect... View Details
Keywords: Martha Lagace
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

and (3) evaluate outputs from models to (4) develop a plan for action. In this case students explore the challenges of using sentiment analysis to monitor and understand public perception around brands. Technical topics include building a... View Details
Keywords: Carmen Nobel
  • 18 Apr 2022
  • News

Home Grown

some of the difficulty you had, because of that perception initially, because you started InMobi back in 2008, and was a lot of that around the idea that companies aren’t built in India, that it’s more of a services situation? NT: Look, I... View Details
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

bias. Nine studies document this effect and provide insight into its psychological underpinnings. In Study 1, MBA students perceived their revised resumes to be of higher quality the more they differed from their original versions, but this View Details
Keywords: Sean Silverthorne
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

Markets oral history database at the Harvard Business School to examine business leaders’ perceptions of political risk over time between the 1970s and the present day, employing NVivo coding of the dataset to move beyond simple... View Details
Keywords: Dina Gerdeman
  • 01 Mar 2011
  • First Look

First Look: March 1

of power, power-devaluation theory, and organizational research on the antecedents of employee voice, we argue that a leader's experience of heightened power produces verbal dominance, which reduces perceptions of leader openness and team... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

fixed-pie perceptions by suggesting that disputants may prefer proposals that are perceived to be equally attractive to both parties (i.e., balanced) rather than one-sided, because balanced agreements are seen as more likely to be... View Details
Keywords: Sean Silverthorne
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

perception of the value of such strategies by the analysts. Moreover, we find that firms with higher visibility receive more favorable recommendations for their CSR strategies and that analysts with more experience, broader CSR awareness,... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

effort, assimilation success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which changing perceptions of out-group distance... View Details
Keywords: Dina Gerdeman