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- All HBS Web (1,409)
- Faculty Publications (450)
- 01 Mar 2018
- News
Can a Digital Platform Open Up the Opaque Metals Industry?
startup is initially focusing on the freely tradable global market for copper, zinc, lead, gold, and silver concentrates—estimated to be around $50 billion—which excludes companies that process their own concentrates or those controlled... View Details
Keywords: Nicole Torres
- 01 Dec 1998
- News
Managing the Business of Life
1996, and she moved back to the States, taking a job as vice president of operations with Warner Brothers Television in Los Angeles. "What I missed most about America was the attitude that you can be anybody and still get ahead in the... View Details
- 14 Feb 2023
- Blog Post
African American Student Union Spotlight on STEM
non-conformance and quality control programs that were designed to optimize patient experience. Why did you decide to pursue an MBA given your STEM background? I studied mechanical engineering because I wanted to build upon my analytical,... View Details
- September 2014 (Revised February 2017)
- Case
Belk: Towards Exceptional Scheduling
By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
- 01 Mar 2025
- News
Heartland
Let me tell you what’s fantastic about offal.” Jordan Kraft Lambert (MBA 2016), Colorado State University’s first director of agricultural innovation, is a full-body talker, and the topic of organ meat has her fired up. The parts of the cow typically seen as... View Details
- 24 Sep 2024
- Research & Ideas
Why Small Businesses Deserve More Credit
of 2,414 of those were randomly offered surprise expansions, while another 755 firms were not, serving as a control group. Companies that were offered increases were notified via phone or text. The increases did not affect borrowing... View Details
- 21 Jun 2011
- First Look
First Look: June 21
results are consistent with an experimentation hypothesis in which tight monitoring of decisions leads to more control but less learning. An Evolutionary Approach to Financial History Author: Niall Ferguson Publication: Cold Spring Harbor... View Details
Keywords: Sean Silverthorne
- 16 Jul 2019
- News
The Making of a Movement
greater incentive to participate and contribute. David and Jen’s other crucial decision was to cede control to MSK without condition and with only a rough blueprint for the next few years in place. The no-strings-attached arrangement... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
institutional theory, and economic theory. Download the paper: http://www.hbs.edu/research/pdf/08-025.pdf Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S. Huckman Abstract The long-standing... View Details
Keywords: Martha Lagace
- 01 Sep 2007
- News
Riding It Out
dog-sized doses,” says Minard. Going beyond supplements, SmartPak Canine introduced high-quality, premeasured dog food, inspired by Tally, Minard’s lovable but extremely overweight (94-pound) Lab. Including high-protein dry food in one of the SmartPak compartments... View Details
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
pressure to perform. Second, internal controls within their companies are not that strong. And finally, their companies allow them to rationalize their behavior." Even after the scandal broke, the mid-level Siemens executive who oversaw... View Details
Keywords: by Michael Blanding
- 01 Mar 2023
- News
The Exchange: Micro Management
randomized control studies started to emerge that all showed the same surprisingly lukewarm message about the impact of microfinance on livelihoods. Natalia Rigol: People expected to see shifts in household income, business growth, and... View Details
- October 2010
- Journal Article
The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization on Corporate Hierarchies
By: Maria Guadalupe and Julie Wulf
This paper establishes a causal effect of product market competition on various characteristics of organizational design. Using a unique panel-dataset on firm hierarchies of large U.S. firms (1986-1999) and a quasi-natural experiment (trade liberalization), we find... View Details
Keywords: Business Ventures; Product; Markets; Competition; Organizational Design; Governing Rules, Regulations, and Reforms; Rank and Position; Organizational Structure; Decision Choices and Conditions; Change; Trade; United States
Guadalupe, Maria, and Julie Wulf. "The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization on Corporate Hierarchies." American Economic Journal: Applied Economics 2, no. 4 (October 2010).
- December 2007 (Revised March 2013)
- Case
Queensland Sugar Limited
By: David E. Bell and Mary L. Shelman
Until industry deregulation in 2006, Queensland Sugar ran Australia's single desk marketing system for raw sugar exports. Since deregulation, eight of the ten Queensland sugar millers have elected to continue collective marketing through QSL. However, several millers... View Details
Keywords: Plant-Based Agribusiness; Goods and Commodities; Trade; Governing Rules, Regulations, and Reforms; Competition; Marketing Strategy; Supply Chain; Network Effects; Supply and Industry; Agriculture and Agribusiness Industry; Australia
Bell, David E., and Mary L. Shelman. "Queensland Sugar Limited." Harvard Business School Case 508-038, December 2007. (Revised March 2013.)
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- Profile
Ruzwana Bashir
best experiences (from wine tours to swimming with dolphins), and the company provides robust online booking tools for activity operators to help them better run their businesses. The company has already been labeled “The OpenTable... View Details
- 06 Mar 2019
- News
Making Sabbaticals Mainstream
imagining a world where I wasn't running this business that we had started, and where I couldn't necessarily control if it was going to be successful or not, that was really helpful to experience that versus just theoretically... View Details
- November 2022
- Case
The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales
By: Regina E. Herzlinger and Tiffany Farrell
Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details
Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Pharmaceutical Industry; Health Industry; Retail Industry
Herzlinger, Regina E., and Tiffany Farrell. "The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales." Harvard Business School Case 323-031, November 2022.
- 04 Aug 2009
- First Look
First Look: August 4
allocation within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and View Details
Keywords: Martha Lagace
- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
Rangoon and e-mailing it to thousands of supporters around the world. There are bootleg copies of academic papers and Snoop Doggy Dogg's latest hits. In cyberspace, even solemn corporations indulge their rebel side, slipping around the real-world laws that govern... View Details
Keywords: by Debora L. Spar