Online Service Marketplace - Publications - Faculty & Research

21 Aug 2017
Blog Post

A Summer Internship with the City of Boston

Kiernan Schmitt (MBA 2018) is a 2017 Social Enterprise Summer Fellow working with the City of Boston Department of Innovation and Technology this summer. Imagine if, when it came to delivering city services online, your local government... View Details

Keywords: Consulting

01 Feb 1997
News

HBS Introduces Global Networking through Technology

Global Electronic Network will enable them - and all alumni - to use this powerful tool to stay connected after they graduate and to take advantage of the rich variety of services and information available to them from HBS throughout... View Details

01 Dec 2003
News

Meg's World

full-fledged powerhouse, with revenue on track to top $2 billion this year. With more than 28 million active users, eBay dominates the online auction marketplace. Whitman came straight to HBS after graduating from Princeton with a degree... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

01 Sep 2014
News

Feedback

position to compete online in the early stages of Netflix, but preferred to focus on improving traditional services rather than look into new distribution channels and to follow consumer preferences. —Ayuna... View Details

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Despite this upheaval, it seemed some businesses were immune to the digital onslaught—companies whose products and services couldn't be easily turned into 1's and 0's and put online. "A television set can't be digitized. A telephone can't... View Details

Keywords: by Michael Blanding

01 Sep 2009
News

Back to School

financial crisis, green energy, and health-care reform. Even the kids participated in a case discussion. Many of the presentations are available to view online at http://video.hbs.edu/videotools/portal/ reunions. Outside the classroom,... View Details

Keywords: reunions; Educational Services; Educational Services; Educational Services; Educational Services

01 Apr 2001
News

Beyond the Rim: New Paths to Success in Asia

Group who has been working recently with a number of faculty members to develop Asian-based cases for the School’s curriculum. “There’s one Chinese company, for example, that has established an e-mail/postal service that expedites... View Details

Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services

01 Dec 2006
News

Over 50 and Job Hunting?

that their age had disqualified them for positions already. While acknowledging the existence of stereotypes that portray older managers as less creative, energetic, or knowledgeable than younger job candidates, Pam Lassiter, principal of Boston-based Lassiter... View Details

Keywords: Deborah Blagg; job hunting

31 Jan 2025
News

New York, Boston Alumni Volunteer to Boost Small Businesses

When the HBS Club of New York (HBSCNY) launched its Small Business Partnership Initiative (SBPI) in 2020, its goal was to simply help small businesses survive the COVID pandemic with guidance from a small group of volunteer alumni advisors. Now, nearly five years on,... View Details

Keywords: Margie Kelley

Web

Reproductions | Baker Library

Reproductions Special Collections & Archives offers reproduction services for onsite and remote users. We consider all requests on a case-by-case basis. For Onsite Users You can use your cell phone, small personal handheld camera, or... View Details

Fast Answer

Investment management: industry resources

module on LSEG Workspace check out our Learn with Baker Library LSEG Workspace Introduction. Company Culture Identify top players and get inside scoop on working for profiled... View Details

Profile

Adam Kanner

live events without cannibalizing full price tickets or hurting the brand, he could fill a huge market niche. In 2009, Kanner, MBA ‘98, started ScoreBig, an online ticketing service with a... View Details

26 Oct 2015
News

Sal Khan Goes Back to School

The revolution started several years ago with Khan Academy, an innovative online portal of educational videos and tutorials that has attracted millions of followers and showed educators a thing or two about the way today’s children learn.... View Details

Keywords: Khan Academy; Educational Services

Profile

Elsa Sze

that if I wanted to have influence, I needed to speak the language of the marketplace and the language of government.” Elsa is convinced that the “dichotomy between doing good and doing business” is misconceived. “I recognize the public’s... View Details

01 Oct 2000
News

A Message from Dean Clark

enhance, and complement our tradition of case-method teaching. In that spirit, we are moving forward on three fronts. First, we are continuing to develop technologies for use in our MBA and Executive Education Programs. Online... View Details

Keywords: Educational Services

01 Mar 2009
News

HBS Posts Strong Results in 2008

centers. The intellectual capital generated by this research is transformed into programs and products offered in a competitive marketplace by Executive Education and Harvard Business Publishing (HBP). The income generated by these twin... View Details

Keywords: Educational Services; Educational Services

01 Sep 2018
News

Ask the Expert: Delivering the Goods

to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t... View Details

Keywords: Jen McFarland Flint

01 Jun 2004
News

Cyberposium: Pros and Cons of Outsourcing

point of view, it will create a new paradigm,” said Gupta. Radio frequency ID tags, Voice over Internet Protocol (VoIP), and online gaming were among the other topics covered. The conference, which drew over 500 attendees, was organized... View Details

Keywords: cyberposium; cost; Corporate Services

18 Mar 2008
First Look

First Look: March 18, 2008

alternatives to expand its presence in online advertising, especially text-based pay-per-click advertising. Google dominates, and it is unclear how Microsoft can grow, despite considerable technical and financial resources. Microsoft... View Details

Keywords: Martha Lagace

19 Oct 2017
Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

says. “We wanted to see if just making the notion salient that your donation could be better would be sufficient to trigger an excuse not to give at all.” Using the online marketplace Amazon Mechanical Turk,... View Details