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Show Results For
- All HBS Web
(1,461)
- People (1)
- News (500)
- Research (877)
- Events (14)
- Multimedia (4)
- Faculty Publications (410)
- 20 Jul 2020
- Op-Ed
It's Time for a Bipartisan Health Plan for Employers and Employees
sides will benefit from the control in costs, reduction of Medicare’s costs, and revitalization of the insurance market that this proposal will create. Our proposal charts a bipartisan path. It bolsters the Democratic mandate for... View Details
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
More frequent quotas can motivate underperforming sales reps. StockPhoto Personal selling is a key ingredient in making the American economy go. According to the US Bureau of Labor Statistics, about 10 percent of the View Details
Keywords: by Carmen Nobel
- 01 Sep 2010
- News
Alumni Books
times give solid companies and strong managers the chance to seize market share. Fox explains how the savvy few who rise to the top stay focused and alert, get new market share, hire good and recently fired... View Details
- 20 Jul 2015
- Research & Ideas
Globalization Hasn’t Killed the Manufacturing Cluster
typically build up around a geographic location where natural resources, an appropriately educated labor force, and a university or other research institution co-mingle. In recent years, some economists have argued that manufacturing... View Details
- 01 Jun 2014
- News
Screen Saver
Entertainment Group and ahead of Cinemark Theatres), AMC has 345 theaters and nearly 5,000 screens across the United States, with about 20,000 employees hosting some 200 million moviegoers each year. (AMC has the largest market share in... View Details
- 14 Sep 2010
- First Look
First Look: September 14, 2010
of lighter labor market regulations and more human capital specialize relatively more in people management. There is evidence for complementarities between information and communication technology,... View Details
Keywords: Sean Silverthorne
- 01 Jun 2018
- News
Case Study: Tip the Scale
counts thousands of members throughout New England and New York, a market that Cummings believes could support 100,000 customers or more. In the last year, Cummings hired sectionmate Philip Giampietro as CFO, a signal of the company’s... View Details
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
HBS professor Pankaj Ghemawat, a specialist in strategy and the dynamics of globalization, says that while market integration has made deep inroads in the last few decades, according to the evidence, it's still far short of what economic... View Details
Keywords: by Martha Lagace
- 01 Dec 2015
- News
Truth in Lending
Illustration by Jon Krause What percentage of managers do you think steal from their companies? Your answer to that question can tell a financial institution a lot about your creditworthiness, says DJ DiDonna (MBA 2010), cofounder and chief strategy officer of the... View Details
Keywords: April White
- 01 Sep 2008
- News
Farming for Fuel
ethanol plant in an increasingly competitive, complex environment. “For the first time in history, the food and energy markets are converging,” says Reinhardt. “It’s hard to imagine two areas of greater importance, or with greater... View Details
- January 2004
- Teaching Note
Worker Rights and Global Trade: The U.S.-Cambodia Bilateral Textile Trade Agreement (TN)
Teaching Note to (9-703-034). View Details
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do?... View Details
Keywords: by Carmen Nobel
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman studies service management through the lens of global View Details
Keywords: Susan Young
- 01 Oct 2001
- News
New Economy Notables: Scott D. Cook
cofounder of Intuit, the world leader in software for personal and small business finance. After studying economics and math at the University of Southern California and earning his MBA, he learned the ropes of product marketing at... View Details
- June 2017
- Article
Creating Reciprocal Value Through Operational Transparency
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
- 14 May 2013
- First Look
First Look: May 14
market development, the tax system, labor market regulations, and public spending on research and development correlate with venture capital activities across countries. Our... View Details
Keywords: Sean Silverthorne
- 2016
- Blog
Building A Culture of Health - John A. Quelch: Creating A Culture of Health
By: John A. Quelch
All American companies are in the health business whether they like it or not. The private sector directly pays for one-fifth of the whopping 17.5% of GDP spent on healthcare in the United States. Rather than viewing health merely as an insurance expense to be... View Details
Keywords: Building A Culture Of Health; Intersection Of Healthcare And Business; Impact Of Healthcare On Business; Population Health Footprint; Healthcare As An Investment; Change; Education; Health; Human Resources; Labor; Leadership; Management; Marketing; Operations; Performance; Personal Development and Career; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Health Industry; Insurance Industry; Canada; North America; United States
Quelch, John A. "Creating A Culture of Health." Building A Culture of Health - John A. Quelch (blog). May 31, 2016. http://johnquelch.org/creating-a-culture-of-health/.
- 28 Jul 2015
- First Look
First Look: July 28, 2015
by the interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite changing structural market features, promises to help sustain... View Details
Keywords: Carmen Nobel
- 01 Sep 2009
- News
Read All About It!
American life. New technologies, such as the cell phone and BlackBerry, came to be viewed as necessities. Firms selling small luxuries, such as Starbucks, which created an enormous market for specialty coffee, grew to rival the size of... View Details
- 31 May 2016
- HBS Case
Who Owns Space?
case entitled Blue Origin, NASA, and New Space, which he uses as part of his course in the MBA elective curriculum, The Role of Government in Market Economies. In that course, Weinzierl and his students investigate when and how government... View Details