Interactive Control Systems - Publications - Faculty & Research

17 Aug 2015
Research & Ideas

Who is Boss in the Sharing Economy?

hair salons to real estate agencies have long organized themselves as associations of individuals, with the company itself exerting more or less control over the interaction between service provider and... View Details

Keywords: by Michael Blanding; Service; Technology

11 Dec 2018
First Look

New Research and Ideas, December 11, 2018

2018 Oxford University Press Food Citizenship: Food System Advocates in an Era of Distrust By: Goldberg, Ray A. Abstract—The global food system is the largest segment of the world's economy. As... View Details

Keywords: Dina Gerdeman

19 Nov 2001
Research & Ideas

Wrapping Your Alliances In a World Wide Web

business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention.... View Details

Keywords: by Andrew McAfee

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

U.S. consumers more power over decisions related to health care. Those who advocate consumer-driven health care—including conference chair Professor Regina E. Herzlinger—believe that shifting control of health-care purchasing decisions... View Details

Keywords: by Staff; Health

06 May 2015
What Do You Think?

Are You Ready for Personalized Predictive Analytics?

that some giant computers controlled by big corporations and institutions know better than they do about what they will be doing in (the) future and what they'll become They might turn into poor, weak machines themselves , abiding by what... View Details

Keywords: by James Heskett

03 Nov 2003
What Do You Think?

Can Investors Have Too Much Accounting Transparency?

not only a company's numbers but also the systems that produce the numbers. Finally, public accountants will have to evaluate the work of the boards' audit committees that hired them. The bill for the additional external auditors and... View Details

Keywords: by James Heskett

09 May 2018
Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

are hospitalized, and 3,000 die due to foodborne illnesses, according to the Center for Disease Control and Prevention. The research is detailed in the paper “How Scheduling Can Bias Quality Assessment: Evidence from Food Safety... View Details

Keywords: by Carmen Nobel; Food & Beverage; Service

05 May 2003
Research & Ideas

Sharing the Responsibility of Corporate Governance

500 are incorporated) have made it clear that maximizing shareholder return is required only when the breakup of the corporation has become inevitable or there is a change of control. For this purpose, a merger of two publicly held firms will not result in a change in... View Details

Keywords: by Carla Tishler

05 Jun 2014
Research & Ideas

Fixing the ‘I Hate Work’ Blues

empowerment, engagement, and innovation are subordinated to control aspects. No wonder people aren't engaged and having fun! Finally, we have lost sight of the importance of first-line employees—the people actually doing the work—and have... View Details

Keywords: by Bill George

04 Mar 2014
First Look

First Look: March 4

resources to meeting that customer's needs. This article will show you how to identify the best primary customer for your business by analyzing perspective, capabilities, and profit potential; allocate resources through structural configurations; and build View Details

Keywords: Sean Silverthorne

Article

Why Doesn't Capitalism Flow to Poor Countries?

By: Rafael Di Tella and Robert MacCulloch

We show that capitalism is far from common around the world. Outside a small group of rich countries, heavy regulation of business, leftist rhetoric, and interventionist beliefs flourish. We relate these phenomena to the presence of corruption, with causality running... View Details

Keywords: Crime and Corruption; Voting; Economic Systems; Fairness; Governing Rules, Regulations, and Reforms; Emotions

Citation

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15 May 2019
Research Event

The Unconventional Capitalism That Shapes Business History

policies, and identity politics. In San Jose, many women were elected to political positions. As state governments cut funding for schools, they turned to Silicon Valley firms for philanthropy, unintentionally handing control of public... View Details

Keywords: by Geoffrey G. Jones; Education

October 2007
Teaching Note

Rovna Dan: The Flat Tax in Slovakia (TN)

By: Laura Alfaro, Rafael M. Di Tella and Renee Kim

Teaching Note to 707043. View Details

Keywords: Policy; Taxation; System; Labor; Governing Rules, Regulations, and Reforms; Slovakia

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16 May 2017
First Look

First Look at New Ideas and Research, May 16

sharing system recording employees’ creative work—a control system often used to promote local experimentation—on the quality of creative work, job engagement, and financial... View Details

Keywords: Re: Multiple Faculty

25 May 2016
Research & Ideas

How Consumers and Businesses are Reshaping Public Health

explore interactions between private business and public health, and demonstrate how consumers can create better and less expensive care for themselves. Book Excerpt: Consumer Power in Shaping Public Health Healthcare and education are... View Details

Keywords: by John A. Quelch; Health

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

tighter coupling is more likely in suppliers with certain types of managerial structures (certified management system and unions). We also find important interactions between these organizational structures:... View Details

Keywords: Dina Gerdeman

10 Mar 2014
Research & Ideas

Counting Up the Effects of Sarbanes-Oxley

establish takeaways to guide the creation of future legislation. While current measurement systems are insufficient to make an unambiguous, overarching judgment of the act's net benefits, Srinivasan and Coates isolate a few clear findings... View Details

Keywords: by Julia Hanna; Accounting; Banking

05 Nov 2001
Research & Ideas

Venture Capital Goes Boom—or Bust?

Ninety percent of new entrepreneurial businesses that don't attract venture capital fail within three years. A software engineer at the government contractor EG&G, Don Brooks had been working on computer systems for the Idaho National... View Details

Keywords: by Paul A. Gompers & Josh Lerner

15 Apr 2008
First Look

First Look: April 15, 2008

Working PapersOrganizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Abstract Many companies operate units... View Details

Keywords: Martha Lagace

Publications