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- All HBS Web
(1,855)
- People (3)
- News (540)
- Research (1,097)
- Events (11)
- Multimedia (15)
- Faculty Publications (623)
- Student-Faculty-Profile
Michelle Shell & Ryan Buell
the world. We work with amazing people to study the important problems that fascinate us, we rigorously pursue answers, and, we tell the world what we learned. What could be cooler than that? Interested in learning more? Learn more about Michelle and Ryan's research... View Details
- Web
Departments | Employment
future information and knowledge management needs and staying abreast of state-of-the art technologies and practices to best meet them. Business & Environment Initiative The Business and Environment Initiative, launched in 2010, seeks to... View Details
- 03 Feb 2014
- News
Eyes on Medical Breakthroughs
1979), she learned not only about the workings of the human body, but also about the value of relationships and collaboration. It all added up to make her one of the savviest health care sector investors in the country. In the early... View Details
- 2023
- Working Paper
Personalized Game Design for Improved User Retention and Monetization in Freemium Games
By: Eva Ascarza, Oded Netzer and Julian Runge
One of the most crucial aspects and significant levers that gaming companies possess in designing
digital games is setting the level of difficulty, which essentially regulates the user’s ability to
progress within the game. This aspect is particularly significant in... View Details
Keywords: Freemium; Retention/churn; Field Experiment; Field Experiments; Gaming; Gaming Industry; Mobile App; Mobile App Industry; Monetization; Monetization Strategy; Games, Gaming, and Gambling; Mobile and Wireless Technology; Customers; Retention; Product Design; Strategy
Ascarza, Eva, Oded Netzer, and Julian Runge. "Personalized Game Design for Improved User Retention and Monetization in Freemium Games." Harvard Business School Working Paper, No. 21-062, November 2020. (Revised December 2023.)
- 26 Nov 2021
- News
Today’s CEOs Need Hands-On Digital Skills
- August 2021
- Case
Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19
By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
- 22 Jul 2016
- News
Let’s Talk Dating
other cities. “I’m not saying that there is nobody who has ever hooked up on Tinder,” she said. “But there are a lot more human connections. People have dated, gotten married, formed a music band, moved to new cities and found friends... View Details
- 26 Feb 2001
- Research & Ideas
Evolving for Success [Part One]
Internet, which of course is a relatively new phenomenon as technologies and as human history go, I started out assuming that I understood it, that I knew all about it. As the new economy, so-called, started... View Details
Keywords: by Staff
- 01 Dec 2013
- News
Curing Health Care
Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and... View Details
- 17 Mar 2011
- Research & Ideas
Harvard Business School Faculty Comment on Crisis in Japan
All this makes for a case study of the moral courage of ordinary Japanese citizens in times of crisis. There are lessons to be learned here by the rest of us. W. Carl Kester, George Fisher Baker Jr. Professor of Business Administration View Details
Keywords: Re: Multiple Faculty
- February 2017 (Revised August 2018)
- Case
Sarah Powers at Automated Precision Products
By: Jeffrey T. Polzer, Michael Norris, Julia Kelley and Kristina Tobio
In 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm’s email and calendar data to try to find relationships between communications... View Details
Keywords: People Analytics; Sales Attainment; Communication Networks; Data; Human Resources; Business Processes; Sales; Communication; Analytics and Data Science; Analysis; Industrial Products Industry; Manufacturing Industry; United States
Polzer, Jeffrey T., Michael Norris, Julia Kelley, and Kristina Tobio. "Sarah Powers at Automated Precision Products." Harvard Business School Case 417-072, February 2017. (Revised August 2018.)
- 01 Oct 2001
- News
New Economy Notables: Thomas S. Volpe
But his longtime fascination with both the stock market and inventors came to the fore when he entered the New York investment world. After setting up a science and technology investment banking group at Blyth Eastman PaineWebber, he... View Details
- October 1999
- Case
ZEFER: Building a Business at Hyperspeed
In the past 18 months, ZEFER has gone from a several-person Internet consulting firm to a major player in the information-technology services industry. In particular, in the past six months, it has grown from 40 to 400 professionals, has hired a seasoned management... View Details
- 17 Apr 2023
- Blog Post
Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future
“Since HBS, I have been intentionally inserting myself into businesses and technologies that have transformed humanity and the workplace as we know it today. In the late 1980s, I witnessed the PC revolution... View Details
- 24 Apr 2014
- News
Connecting past to present
back to the late 1300s. “We are guided by a very human mission: to help every person discover, preserve, and share their family history,” says Sullivan. “We work together across the globe to provide something truly priceless: authentic... View Details
- January 1994
- Case
ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation
By: D. Quinn Mills, Brock W. Orwig, Janet M. Pumo, Todd C. Stilson and Richard C. Wei
In the midst of dramatic changes in the information systems industry and declining profits at the ABC Co., the vice president in charge of the sales and service division, Jeff, and his managers attempt to transform their division. The transformation gets off to a good... View Details
Keywords: Organizational Change and Adaptation; Transformation; Motivation and Incentives; Resignation and Termination; Communication; Business or Company Management; Information Technology Industry
Mills, D. Quinn, Brock W. Orwig, Janet M. Pumo, Todd C. Stilson, and Richard C. Wei. "ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation." Harvard Business School Case 494-075, January 1994.
- 14 Apr 2014
- News
The Puzzle of Life
"I think the human race is beginning to unravel what life is," says Andrew Farquharson (MBA 1999). "I find that intellectually fascinating." His interest, and a desire to make a difference, led Farquharson to the life sciences industry,... View Details
- 02 Feb 2023
- News
Can We Really Engineer a Climate Fix?
Photo credits: Aaron Sabin; Russ Campbell Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. This is the first episode of "Clearing the Air", a three-part series focused on the business of carbon... View Details
- January 2018 (Revised February 2023)
- Teaching Note
The Future of Patent Examination at the USPTO
This teaching note pairs with the case entitled: “The Future of Patent Examination at the USPTO” (case no. 617-027). View Details
- April 2001
- Teaching Note
Marshall Industries TN
By: Jeffrey F. Rayport, Elliot N. Maltz and William A. Sahlman
Teaching Note for (9-899-239). For book only - not listed on case. View Details