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  • All HBS Web  (1,855)
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    • Research  (1,097)
    • Events  (11)
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Show Results For

  • All HBS Web  (1,855)
    • People  (3)
    • News  (540)
    • Research  (1,097)
    • Events  (11)
    • Multimedia  (15)
  • Faculty Publications  (623)
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  • Student-Faculty-Profile

Michelle Shell & Ryan Buell

the world. We work with amazing people to study the important problems that fascinate us, we rigorously pursue answers, and, we tell the world what we learned. What could be cooler than that? Interested in learning more? Learn more about Michelle and Ryan's research... View Details
  • Web

Departments | Employment

future information and knowledge management needs and staying abreast of state-of-the art technologies and practices to best meet them. Business & Environment Initiative The Business and Environment Initiative, launched in 2010, seeks to... View Details
  • 03 Feb 2014
  • News

Eyes on Medical Breakthroughs

1979), she learned not only about the workings of the human body, but also about the value of relationships and collaboration. It all added up to make her one of the savviest health care sector investors in the country. In the early... View Details
Keywords: Ralph Ranalli; Management; Ambulatory Health Care Services; Health, Social Assistance
  • 2023
  • Working Paper

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

By: Eva Ascarza, Oded Netzer and Julian Runge
One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in... View Details
Keywords: Freemium; Retention/churn; Field Experiment; Field Experiments; Gaming; Gaming Industry; Mobile App; Mobile App Industry; Monetization; Monetization Strategy; Games, Gaming, and Gambling; Mobile and Wireless Technology; Customers; Retention; Product Design; Strategy
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Ascarza, Eva, Oded Netzer, and Julian Runge. "Personalized Game Design for Improved User Retention and Monetization in Freemium Games." Harvard Business School Working Paper, No. 21-062, November 2020. (Revised December 2023.)
  • 26 Nov 2021
  • News

Today’s CEOs Need Hands-On Digital Skills

  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
  • 22 Jul 2016
  • News

Let’s Talk Dating

other cities. “I’m not saying that there is nobody who has ever hooked up on Tinder,” she said. “But there are a lot more human connections. People have dated, gotten married, formed a music band, moved to new cities and found friends... View Details
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

Internet, which of course is a relatively new phenomenon as technologies and as human history go, I started out assuming that I understood it, that I knew all about it. As the new economy, so-called, started... View Details
Keywords: by Staff
  • 01 Dec 2013
  • News

Curing Health Care

Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 17 Mar 2011
  • Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

All this makes for a case study of the moral courage of ordinary Japanese citizens in times of crisis. There are lessons to be learned here by the rest of us. W. Carl Kester, George Fisher Baker Jr. Professor of Business Administration View Details
Keywords: Re: Multiple Faculty
  • February 2017 (Revised August 2018)
  • Case

Sarah Powers at Automated Precision Products

By: Jeffrey T. Polzer, Michael Norris, Julia Kelley and Kristina Tobio
In 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm’s email and calendar data to try to find relationships between communications... View Details
Keywords: People Analytics; Sales Attainment; Communication Networks; Data; Human Resources; Business Processes; Sales; Communication; Analytics and Data Science; Analysis; Industrial Products Industry; Manufacturing Industry; United States
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Polzer, Jeffrey T., Michael Norris, Julia Kelley, and Kristina Tobio. "Sarah Powers at Automated Precision Products." Harvard Business School Case 417-072, February 2017. (Revised August 2018.)
  • 01 Oct 2001
  • News

New Economy Notables: Thomas S. Volpe

But his longtime fascination with both the stock market and inventors came to the fore when he entered the New York investment world. After setting up a science and technology investment banking group at Blyth Eastman PaineWebber, he... View Details
Keywords: Young, Susan; Finance
  • October 1999
  • Case

ZEFER: Building a Business at Hyperspeed

By: John T. Gourville and Joseph B. Lassiter III
In the past 18 months, ZEFER has gone from a several-person Internet consulting firm to a major player in the information-technology services industry. In particular, in the past six months, it has grown from 40 to 400 professionals, has hired a seasoned management... View Details
Keywords: Growth and Development; Recruitment; Venture Capital; Acquisition; Organizational Culture; Managerial Roles; Growth Management; Information Technology Industry
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Gourville, John T., and Joseph B. Lassiter III. "ZEFER: Building a Business at Hyperspeed." Harvard Business School Case 500-032, October 1999.
  • 17 Apr 2023
  • Blog Post

Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future

“Since HBS, I have been intentionally inserting myself into businesses and technologies that have transformed humanity and the workplace as we know it today. In the late 1980s, I witnessed the PC revolution... View Details
  • 24 Apr 2014
  • News

Connecting past to present

back to the late 1300s. “We are guided by a very human mission: to help every person discover, preserve, and share their family history,” says Sullivan. “We work together across the globe to provide something truly priceless: authentic... View Details
  • January 1994
  • Case

ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation

By: D. Quinn Mills, Brock W. Orwig, Janet M. Pumo, Todd C. Stilson and Richard C. Wei
In the midst of dramatic changes in the information systems industry and declining profits at the ABC Co., the vice president in charge of the sales and service division, Jeff, and his managers attempt to transform their division. The transformation gets off to a good... View Details
Keywords: Organizational Change and Adaptation; Transformation; Motivation and Incentives; Resignation and Termination; Communication; Business or Company Management; Information Technology Industry
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Mills, D. Quinn, Brock W. Orwig, Janet M. Pumo, Todd C. Stilson, and Richard C. Wei. "ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation." Harvard Business School Case 494-075, January 1994.
  • 14 Apr 2014
  • News

The Puzzle of Life

"I think the human race is beginning to unravel what life is," says Andrew Farquharson (MBA 1999). "I find that intellectually fascinating." His interest, and a desire to make a difference, led Farquharson to the life sciences industry,... View Details
Keywords: Hanna, Julia; crowdfunding; Funds, Trusts, and Other Financial Vehicles; Finance
  • 02 Feb 2023
  • News

Can We Really Engineer a Climate Fix?

Photo credits: Aaron Sabin; Russ Campbell Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. This is the first episode of "Clearing the Air", a three-part series focused on the business of carbon... View Details
  • January 2018 (Revised February 2023)
  • Teaching Note

The Future of Patent Examination at the USPTO

By: Prithwiraj Choudhury
This teaching note pairs with the case entitled: “The Future of Patent Examination at the USPTO” (case no. 617-027). View Details
Keywords: Machine Learning; Telework; Collaborating With Unions; Recruitment; Intellectual Property; Copyright; Patents; Trademarks; Knowledge Sharing; Technology Adoption; District of Columbia
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Choudhury, Prithwiraj. "The Future of Patent Examination at the USPTO." Harvard Business School Teaching Note 618-035, January 2018. (Revised February 2023.)
  • April 2001
  • Teaching Note

Marshall Industries TN

By: Jeffrey F. Rayport, Elliot N. Maltz and William A. Sahlman
Teaching Note for (9-899-239). For book only - not listed on case. View Details
Keywords: Internet and the Web; Transformation; Service Delivery; Technological Innovation; Compensation and Benefits; Distribution Industry
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Rayport, Jeffrey F., Elliot N. Maltz, and William A. Sahlman. "Marshall Industries TN." Harvard Business School Teaching Note 901-038, April 2001.
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