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  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

winning streaks, the number of leaders multiplies along with the momentum of the streak. Winning teams and successful organizations become increasingly less dependent on the person called the commander-in-chief—even though, ironically,... View Details
Keywords: by Rosabeth Moss Kanter
  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Teaching Note 718-442, November 2017.
  • 23 Jun 2016
  • Op-Ed

Brexit: Should Britain Stay or Go?

Harvard Business School faculty offer their views: Isidor Straus Professor of Business History Geoff Jones, who researches the evolution, impact, and responsibility of global business and has authored numerous books on these topics,... View Details
Keywords: by Geoffrey G. Jones & Dante Roscini
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

suggests that the company give all its executive team members multicultural training so they have the tools to understand one another and work together effectively. Mansour Javidan, the dean of research and a professor at Thunderbird... View Details
Keywords: Martha Lagace
  • 01 Dec 2015
  • First Look

December 1, 2015

Economic Journal Global Collaborative Patents By: Pekkala Kerr, Sari, and William R. Kerr Abstract—We study the prevalence and traits of global collaborative patents for U.S. public companies, where the... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2014
  • First Look

First Look: October 14

  Publications October 2014 Journal of International Economics The Global Agglomeration of Multinational Firms By: Alfaro, Laura, and Maggie Xiaoyang Chen Abstract—The explosion of multinational activities in recent decades is rapidly... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of... View Details
Keywords: Martha Lagace
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

of needed capital. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55334 2018 Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations Competing Interests By: Goh, Joel Abstract—The editors,... View Details
Keywords: Dina Gerdeman
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

recalls Quattrone telling an analyst who wanted to issue a less than flattering report about a client. `Do you want to work in this firm? Do you want to be a team player? When it comes time for bonus review, all this will be remembered.'... View Details
Keywords: by D. Quinn Mills
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

better understand the needs of Mexico's less-affluent customers, CEMEX assembled a team of employees who agreed to spend ten hours each day for an entire year in an extremely poor neighborhood in Guadalajara. Consumers in this... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

The Soda X wireless window would allow consumers to access an individually tailored list of products and services anywhere, anytime. It would be a natural community-building device and would define users even as it attracted them. By exploiting the permanent View Details
Keywords: by Nitin Nohria & Marty Leestma
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

May–June 2018 Harvard Business Review The Surprising Power of Questions By: Brooks, Alison Wood, and Leslie K. John Abstract—Much of an executive’s workday is spent asking others for information—requesting status updates from a team... View Details
Keywords: Dina Gerdeman
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

The carbon market has emerged in response to concerns about global climate change. This note characterizes the market in 2008, describing each segment and how it operates. Purchase this note: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Martha Lagace
  • 18 Dec 2012
  • First Look

First Look: December 18

To confirm causation and explore the mechanisms underlying the effects, we replicated the results in a laboratory experiment. We found that individuals working temporarily as part of a research team were more engaged and satisfied with... View Details
Keywords: Carmen Nobel
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

in global supply chains have engaged in activism that led transnational corporations to adopt codes of conduct and monitor their suppliers for compliance, but it is not clear whether these organizational structures raise labor standards.... View Details
Keywords: Dina Gerdeman
  • 06 May 2008
  • First Look

First Look: May 6, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708480 Cadbury Schweppes: Capturing Confectionery (A) Harvard Business School Case 708-453 In late 2002, global confectionery and beverage maker Cadbury Schweppes needed to... View Details
Keywords: Martha Lagace
  • 11 Feb 2014
  • First Look

First Look: February 11

Multinational Corporations, Global Justice and Corporate Responsibility: A Question of Purpose By: Hsieh, Nien-hê Abstract—Do multinational corporations (MNCs) have a responsibility to address unjust conditions-not simply by refraining... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2013
  • Lessons from the Classroom

Teaching Climate Change to Skeptics

A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details
Keywords: by Carmen Nobel
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

in data. ML methods also address several issues raised by scholars pertinent to the norms of empirical research in the fields of strategy and management (such as “p-hacking” and confounding local effects with global effects). We provide a... View Details
Keywords: Dina Gerdeman
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

global marketplace, we have done extensive research and found that names can play an enormous role in a product's success. Teams Have Changed: Catching Up to the Future Authors:Heidi K. Gardner, Ruth... View Details
Keywords: Sean Silverthorne & Carmen Nobel
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