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  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

companies would see positive performance results by emphasizing employee individuality from day one, testing their hypothesis through a series of field and lab experiments. For starters, they conducted a field study at Wipro, a major... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

particularly young people: the diverse, inclusive workplaces they’ve worked hard to develop. “Job seekers are more likely to click on job ads for firms with high diversity scores when presented with this information.” “Job seekers are... View Details
Keywords: by Sean Silverthorne
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and... View Details
Keywords: by Benson Shapiro
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

many took as the key to their business success. More recently, the limitations of “strong” cultures have come into focus. As important as conformity is, leaders and companies have recognized that organizational performance hinges on the... View Details
Keywords: by Ranjay Gulati
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

create the sense of urgency needed to perform better. An example. At a major European retailer, margins were shrinking year after year because fashionable boutiques were taking its top-of-the-line business, and discounters were taking... View Details
Keywords: by John P. Kotter
  • 25 Oct 2011
  • First Look

First Look: October 25

criteria, and satisfies the same fairness constraints as the point system that was recently proposed by U.S. policymakers. In addition, the point system we design delivers an 8% increase in extra life year gains. We evaluate the View Details
Keywords: Sean Silverthorne
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Airbnb's "instant book" feature, which allows guests to book rentals before hosts view their profiles, as a move in the right direction. Through experimentation, Luca says, platform companies like Airbnb can surface design elements that align with both View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

other, and whether he could open as many offices as the firm needed. "When I looked at my watch and realized that it was 10:00 p.m. and that I had been sitting on the bench for two hours, I knew something had to give," he... View Details
Keywords: by Kim Girard
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

the GFC, firms with higher leverage have Z-scores that are closer to the financial distress range. The data also corroborate two macro-related hypotheses: first, that leverage interacted with currency depreciation had a statistically... View Details
Keywords: Carmen Nobel
  • May 2009 (Revised June 2011)
  • Case

Going to the Oracle: Goldman Sachs, September 2008

By: Clayton S. Rose and David Lane
On September 23, 2008, in the midst of an historic crisis in the U.S. financial markets, Warren Buffet's Berkshire Hathaway invested $5 billion in Goldman Sachs. Goldman CEO, Lloyd Blankfein, said: "We are pleased that given our longstanding relationship, Warren... View Details
Keywords: Decision Choices and Conditions; Financial Crisis; Capital Structure; Financial Liquidity; Financial Markets; Investment; Performance Capacity; Financial Services Industry; United States
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Rose, Clayton S., and David Lane. "Going to the Oracle: Goldman Sachs, September 2008." Harvard Business School Case 309-069, May 2009. (Revised June 2011.)
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details
Keywords: by Michael Blanding
  • 12 May 2009
  • First Look

First Look: May 12, 2009

http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details
Keywords: Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

other colleagues, including HBS professor V. Kasturi Rangan, have arrived at some answers for designing, developing, and managing long-term customer relationships. And this area is big business with a capital B: U.S. firms buy over $600... View Details
Keywords: by Martha Lagace
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

put it, religious belief may affect organizational performance “if the belief excludes individuals from “alien” religions from the organization, such as an Islamic bank not employing Christians or a strictly Christian View Details
Keywords: Re: James L. Heskett
  • 07 Nov 2012
  • HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

film, music, television, video games, the performing arts, sports, and advertising. She has written dozens of cases on firms and businesses as varied as Hulu, Marvel Enterprises, New York's Marquee... View Details
Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation
  • 07 Aug 2012
  • First Look

First Look: August 7

Access Improve Firm Value? Evidence from the Business Roundtable Challenge Authors:Bo Becker, Guhan Subramanian, and Daniel B. Bergstresser Publication:Journal of Law and Economics (forthcoming) Abstract We use the Business Roundtable's... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2010
  • First Look

First Look: April 27

firm performed extraordinarily well after a leveraged buyout in 2004 and recently executed a highly successful IPO. The company sources its goods primarily from Asia. It has strong brand recognition and... View Details
Keywords: Martha Lagace
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

particularly tough time. During the 1990s small investors lost out to professional financial firms that manipulated the market; this time they're likely to lose out—if they're not careful—to other sophisticated investors as well. The Next... View Details
Keywords: by D. Quinn Mills
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

innovation, foster trust, and contribute to an organization’s agility in a fast-moving competitive landscape. It also can build cohesion among employees and provide them a shared sense of mission. Vineet Nayar, former CEO of India-based HCL Technologies, is a View Details
Keywords: by James Heskett; Financial Services
  • 10 Sep 2013
  • First Look

First Look: September 10

in Conference Calls of Non-U.S. Firms By: Brochet, Francois, Patricia L. Naranjo, and Gwen Yu Abstract—We examine how linguistic complexity affects the capital market reaction to information disclosures. We define linguistic complexity as... View Details
Keywords: Sean Silverthorne
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